Eva Ho is a worldwide Product Engineer support for IBM Flex System V7000 with the IBM Systems Technology Group. She has 28 years of working experience within IBM, which includes product development, L2/PFE support, and Product Engineer experience working with IBM products such as servers, networking products, IBM Network Attached Storage appliances, IBM DS6000, IBM System Storage N series, Storwize V7000, Storwize V7000 Unified, and IBM Flex System V7000. She also worked as technical team lead when she joined the STG worldwide N series PFE support team in Research Triangle Park, North Carolina. Eva has a System Storage Certification with IBM. She was a participant in developing IBM Storage Networking Solutions V1 and V2 Certification test. She holds a Masters degree in Computer Science.