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CTO Services Fulfillment Processes - Part II

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CTO Services Fulfillment Processes - Part II

You will learn about the high-level business flow for Configure To Order (CTO) Services, specifically focusing on a review of the Order to Delivery and Service areas. You will understand the changes that will take place in ECC, including the cost and revenue splits, and in registration.
Course objectives:
•Explain the high-level business flow for Configure to Order (CTO) Services with a focus on the Order to Delivery and Service areas.
•Describe the changes to ECC (including the cost and revenue splits) and the services registration/entitlement processes.

Tags: Sales, Services, Technology solutions

Published: 2022-11-18
Length: 15 minutes

Start the training:
Employee link: Grow@Lenovo

Catalog: Services Academy
Course code: DSVCO103r2
Language: English (US)