Lenovo ThinkSystem ST50 Server (E-2100)

The Lenovo ThinkSystem ST50 1-socket tower server is an entry level server ideal for small businesses, home offices, retail, educational institutions and branch offices. The server supports one Intel Xeon E-2100 Series processor (formerly codenamed "Coffee Lake") and up to 64 GB of 2666 MHz TruDDR4 ECC memory.

Figure 1 shows the Lenovo ThinkSystem ST50.

Figure 1. Lenovo ThinkSystem ST50

The ThinkSystem ST50 server is an office-friendly tower server that has been optimized to provide enterprise-class features to small businesses, retail, educational institutions and branch offices.

Scalability and performance

The ST50 offers numerous features to boost performance, improve scalability, and reduce costs:

• The Intel Xeon E-2100 Series processors improves productivity by offering affordable single-socket system performance with 6-core processors with up to 3.8 GHz core speeds.
• Intelligent and adaptive system performance with Intel Turbo Boost Technology 2.0 allows processor cores to run at maximum speeds during peak workloads by temporarily going beyond processor thermal design power (TDP).
• Intel Hyper-Threading Technology boosts performance for multithreaded applications by enabling simultaneous multithreading within each processor core, up to two threads per core.
• Intel Virtualization Technology integrates hardware-level virtualization hooks that allow operating system vendors to better use the hardware for virtualization workloads.
• Up to four 2666 MHz DDR4 ECC or non-ECC UDIMMs provide speed and capacity of up to 64 GB.
• The server offers PCI Express 3.0 I/O expansion capabilities that increase the theoretical maximum bandwidth by almost 100% (8 GTps per link using 128b/130b encoding) compared to the PCI Express 2.0 (5 GTps per link using 8b/10b encoding).
• With Intel Integrated I/O Technology, the PCI Express 3.0 controller is integrated into the Intel Xeon E-2100 Series processors. Such integration reduces I/O latency and increases overall system performance.
• Up to four non-hot-swap (NHS) drive bays supporting hard disk drives (HDDs) or solid-state drives (SSDs) provide flexible internal storage capacity.
• The use of SSDs instead of, or along with, traditional spinning drives (hard disk drives or HDDs) can significantly improve I/O performance.

Availability and serviceability

The ST50 provides many features to simplify serviceability and increase system uptime:

• The ST50 supports UDIMM memory with ECC protection which provides error correction not available in PC-class "servers" that use parity memory. Avoiding system crashes (and data loss) due to soft memory errors means greater system uptime.
• Tool-less cover removal provides easy access to upgrades and serviceable parts, such as memory and adapter cards.
• A choice of affordable onboard SATA RAID or advanced hardware RAID redundancy offers data protection and greater system uptime.
• The use of SSDs can provide better reliability than the use of traditional HDDs, for greater uptime.
• Built-in Active Management Technology based on Intel Active Management Technology (AMT) 12.0 which continuously monitors system parameters, sends alerts, and enables administrators to perform remote recovery actions to minimize downtime.
• The Lenovo XClarity Provisioning Manager Lite tool can be used to install an operating system on the server and perform system diagnostics.
• One-year or three-year customer-replaceable unit (CRU) and onsite limited warranty with next business day response. Optional service upgrades are available.

Energy efficiency

The ST50 offers the following energy-efficiency features to save energy, reduce operational costs, increase energy availability, and contribute to a green environment:

• 80 PLUS Platinum-certified power supply (select models) enables greater energy savings while providing flexibility to meet your business needs.
• Intelligent Cooling Engine (ICE) actively monitors component temperatures in real-time and optimally adjusts the speeds of the fans to keep the system cooler and quieter.
• The ThinkSystem Capacity Planner tool provides information about the power consumption and electric current calculation for the different configurations of servers and other devices, which helps plan deployment of servers and devices in an efficient way.
• Intel Intelligent Power Capability powers individual processor elements on and off as needed, to reduce power draw.

The following figure shows the front of the server.

Figure 2. Front view of the ThinkSystem ST50 server

The following figure shows the rear of the server.

Figure 3. Rear view of the ThinkSystem ST50 server

The following figure shows the locations of key components inside the server.

Figure 4. Internal view of the ThinkSystem ST50 server

The following figure shows the architectural block diagram of the ST50, showing the major components and their connections.

Figure 5. ST50 system architectural block diagram

The following table lists the standard specifications.

ThinkSystem ST50 models can be configured by using the Lenovo Data Center Solution Configurator (DCSC).

Configure-to-order (CTO) models are used to create models with factory-integrated server customizations. For CTO models, two base CTO models are available for the ST50 as listed in the following table, CTO1WW and CTOLWW:

• The CTO1WW base CTO model is for general business and is selectable by choosing General Purpose mode in DCSC.
• The CTOLWW base model is intended for High Performance Computing (HPC) and Artificial Intelligence (AI) configurations and solutions, including configurations for Lenovo Scalable Infrastructure (LeSI), and is enabled using either the HPC & AI LeSI Solutions mode or HPC & AI Hardware mode in DCSC. CTOLWW configurations can also be built using System x and Cluster Solutions Configurator (x-config).

Preconfigured server models may also be available for the ST50, however these are region-specific; that is, each region may define their own server models, and not all server models are available in every region.

The following table lists the base CTO models of the ThinkSystem ST50 server.

The following tables list the available models, grouped by region.

• Models for Australia and New Zealand
• Models for South East Asian countries (ASEAN)
• Models for Brazil
• Models for EMEA countries
• Models for Hong Kong, Taiwan, Korea (HTK)
• Models for Japan
• Models for Latin American countries (except Brazil)
• Models for USA and Canada

Refer to the Specifications section for information about standard features of the server.

The ST50 supports one processor from the Intel product family formerly known by the codename "Coffee Lake". This includes processors from the Intel Xeon E, Core i3, Pentium and Celeron families.

The server supports the processor options that are listed in the following table.

All supported processors have the following characteristics:

• 14 nm semiconductor process technology
• 8 GT/s DMI3 bus speed
• Two DDR4 memory channels
• 16 PCIe 3.0 I/O lanes

* Xeon E processors without integrated graphics do not support the KVM redirection functions of AMT.
† Intel SGX support requires UEFI V1.03 (ISE110C) or later.

The ST50 server supports Lenovo TruDDR4 memory. TruDDR4 memory uses the highest-quality components sourced from Tier 1 DRAM suppliers and only memory that meets strict requirements is selected. It is compatibility-tested and tuned to maximize performance and reliability.

TruDDR4 memory has a unique signature programmed into the DIMM, which enables ThinkSystem servers to verify whether the memory installed is qualified and supported. From a service and support standpoint, TruDDR4 memory automatically assumes the system's warranty, and service and support provided worldwide.

The ST50 supports up to 4 DIMMs. The processors have 2 memory channels and support 2 DIMMs per channel.

All DIMMs operate at a speed of 2666 MHz. However, if the processor selected has a lower memory bus speed (eg 2400 MHz - see the Processor table), then all DIMMs will operate at that lower speed.

The following table lists the memory options that are available for the ST50 server.

The following rules and recommendations apply when selecting the memory configuration:

• The server only supports UDIMMs
• Mixing of ECC and non-ECC DIMMs is not supported.
• All DIMMs must be identical. Mixing DIMMs is not supported.
• For best performance when installing two DIMMs, install one in each memory channel

The ST50 supports up to four 3.5-inch non-hot-swap drives plus two SD Cards for internal storage.

The non-hot-swap drive bays are as follows:

• Three drive bays dedicated to 3.5-inch HDDs or SSDs
• One 5.25-inch media drive bay which can hold a fourth 3.5-inch HDDs or SSDs

The location of these bays is shown in the following figure. The ST50 drive option part numbers include the SATA cable and power cable needed to connect the drive to the onboard SATA controller on the system board.

Figure 6. ST50 drive bays

The 5.25-inch media bay (bay 4) supports any one of the following configurations:

• 3.5-inch non-hot-swap HDD or SSD in a 5.25-inch conversion tray
• Combination 3.5-inch non-hot-swap HDD or SSD plus a slim optical DVD-RW
• Half-high optical drive (either DVD-ROM or DVD-RW)
• Half-high backup unit (either LTO tape or RDX drive)
• Empty bay

The ordering information for the drive trays is listed in the following table.

* Configure-to-order only; Not available as a field upgrade

The server also supports 1 or 2 SD Cards that are installed in an adapter (4M17A12095 or 4M17A80521, as listed in the table). The adapter is mounted on the side of drive bays 1 and 2 as shown in the figure above. The SD Cards can be used as boot devices or are accessible to the operating system as drives (JBOD). The adapter does not offer any RAID functionality.

The ST50 has an onboard 6Gbps SATA controller with 4 connections on the system board for the 4 internal drive bays. These ports can be used in either AHCI (JBOD) mode or RSTe (RAID) mode. RSTe mode supports RAID 0, 1, 5 and 10.

Advanced RAID support or HBA support is available with the addition of a RAID adapter or HBA as listed in the following table. The HBA is needed when an internal LTO tape drive is installed.

* The RAID 730-8i 1GB Cache adapter is not available in USA and Canada
† These kits are for field upgrades only. For CTO orders, components will be derived by the configurator

If you are planning to do a field upgrade to add a RAID adapter or HBA for connectivity to the drives, you will need to order the appropriate cable kit:

• For the 940-8i RAID, 540-8i RAID and 440-8i HBA, order the ST50 X40 RAID/HBA Cable & Flash Module Mechanical Kit, 4M17A80600
• For all other RAID adapters and HBAs, order the ST50 X30 RAID/HBA Cable & Flash Module Mechanical Kit, 4M17A12094

These kits contain the cable which connects the adapter to the four SATA drives, replacing the existing four SATA cables. For the RAID 930 and 940 adapters, the kits also contain the bracket for the RAID adapter's flash power module. The bracket is mounted on top of drive bay 2 as shown in Figure 6.

For CTO and preconfigured models in the configurator tool, the cable and flash power module bracket are automatically added if needed.

For a comparison of the functions of the supported storage adapters, see the ThinkSystem RAID Adapter and HBA Reference:
https://lenovopress.com/lp1288-thinksystem-raid-adapter-and-hba-reference#st50-support=ST50

The following tables list the hard disk drive and solid-state drive options for the internal disk storage of the server.

Each drive option part number includes a SATA signal cable and a power cable to connect the drive to the onboard SATA controller on the system board. For CTO orders, the necessary cables will be derived by the configurator.

1. Remove the M.2 callout box
2. Add * next to each client HDD
   • 4XB7A77450
   • 4XB7A77451
3. Change quantity of client HDDs to 2
4. Add the following footnote to the HDD table:

* Support for client drives has special conditions of use. See Special Notice for Client drives for details

The following tables list the drive options for internal storage of the server.

The following table lists the supported SD Cards.

Choosing the right drive type depends on the usage pattern. Improper use of Client HDDs (such as the workload rate exceeding 55 TB/year) will lead to significant risk and increase the drives failure rate.

* The specifications for the product assumes the I/O workload does not exceed the average annualized workload rate limit of 55 TB/year. Workloads exceeding the annualized rate may degrade and impact reliability as experienced by the particular application. The average annualized workload rate limit is in units of TB per calendar year.

The server supports the internal backup unit options that are listed in the following table.

* The LTO tape drive is not available configure-to-order

The RDX drive is attached via the USB 3.0 port on the system board. The RDX drive requires a USB cable (included in the drive part number) and a power cable (included in cable kit 4Z57A13568 and 4Z57A80513).

The use of an LTO tape drive requires the ThinkSystem 430-8i SAS/SATA 12Gb HBA, 7Y37A01088. The LTO tape requires a SAS cable (included in the drive part number) and a power cable (included in cable kit 4Z57A13568 and 4Z57A80513).

For more information about RDX drive and LTO tape drives, see the Backup Units page on the Lenovo Press site: https://lenovopress.com/servers/options/backup

The ST50 supports the internal optical drive options listed in the following table. The internal optical drive is installed in the 5.25-inch media bay.

The half-high optical drives are attached via a SATA port on the system board. The power and SATA cable are included in cable kit 4Z57A13568 and 4Z57A80513.

The use of the slim optical drive requires the media bay conversion kit 4M17A12096 (which also adds a fourth drive bay). The drive is connected by a USB cable which is included in the drive option part number. A separate power cable is not needed.

The server supports the external USB optical drive listed in the following table.

The drive is based on the Lenovo Slim DVD Burner DB65 drive and supports the following formats: DVD-RAM, DVD-RW, DVD+RW, DVD+R, DVD-R, DVD-ROM, DVD-R DL, CD-RW, CD-R, CD-ROM.

The server has one integrated Gigabit Ethernet port that is based on the Intel I219-LM NIC (a shared port for operating system access and management network).

The onboard NIC has the following features:

• 1 Gb Ethernet IEEE 802.3, 802.3u, and 802.3ab PHY specifications compliant
• Integrated PHY for 10/100/1000 Mbps with speed and duplex auto-negotiation
• Energy Efficient Ethernet (IEEE 802.3az)
• Wake on LAN
• Class of Service (CoS) priority (IEEE 802.1p) marking
• TCP/UDP checksum and segmentation offload (IPv4 and IPv6)
• Receive Side Scaling
• Jumbo Frames (up to 9K)
• Timing and Synchronization (IEEE 802.1as / IEEE 1588)
• Load balancing and failover teaming support:
  • Adapter fault tolerance (AFT)
  • Switch fault tolerance (SFT)
  • Adaptive load balancing (ALB)

The following table lists other supported network adapters. The maximum supported column indicates which slots each adapter is supported in. For slot locations see the I/O expansion options section.

* Requires SFP+ transceivers or DAC cables that must be purchased separately.

For more information, including the transceivers and cables that each adapter supports, see the list of Lenovo Press Product Guides in the Ethernet adapters category:
https://lenovopress.com/servers/options/ethernet

The following table lists the SAS HBAs and RAID adapters suitable for connectivity to external storage.

If you are planning to do a field upgrade to add the RAID 930-8e adapter, you will need to order the RAID/HBA Cable & Flash Module Mechanical Kit, 4M17A12094. This kit contains the bracket for the RAID adapter's flash power module. The bracket is mounted on top of drive bay 2 as shown in Figure 6. For CTO models in the configurator tool, the flash power module bracket is automatically added if needed.

The following table summarizes the features of supported adapters.

* SED (self-encrypting drive) support of the SAS HBA is by using software on the server (SED commands are passed through the HBA to the drives).

The ST50 supports the addition of a parallel port adapter. This adapter is based on the Sunix PAR6408A adapter and adheres to the IEEE 1284 standard for bi-directional parallel communications. The adapter has a full-height (3U) bracket attached.

The ST50 does not support Fibre Channel HBAs.

The ST50 does not support Flash Storage adapters.

The ST50 does not support any GPUs that are currently available.

The server can operate in environments up to ASHRAE A2 (35°C and 90% humidity).

The server has the following fans:

• One 80mm system fan at the front of the server inside the front bezel
• One 90mm system fan at the rear of the server
• Fan mounted on the heatsink of the processor
• Power supply fan
• Fan in the optional media bay enclosure

See the Inside view in the Components and connectors section for locations.

The server has either a fixed 250W or 400W power supply, depending on the chassis base selected. The power supply cannot be upgraded.

The inclusion of a power cord is model dependent as listed in the Models section.

ST50 models with Intel Xeon E processors support Intel Active Management Technology (AMT) 12.0 which provides out-of-band, hardware-based advanced system control, monitoring, alerting, and remote presence functions.

ST50 models with Core i3, Pentium, or Celeron processors support Intel Standard Manageability (ISM), which is a subset of the AMT features.

Both AMT and ISM offer the following features:

• Out-of-band management
• System health and status monitoring
• System event log and alerting
• Hardware inventory
• Boot device selection
• Remote power control
• Serial over LAN
• IDE/USB Redirect for mounting remote media

In addition, AMT supports the following feature:

• KVM (keyboard, video, mouse) redirection

Note: KVM redirection requires an Intel Xeon E processor with integrated graphics.

Health monitoring, event log, alerts, hardware inventory, boot device selection, and remote power control features are accessible out-of-band with a web browser. Serial over LAN, IDE/USB Redirect, and KVM redirection features require third-party tools that are not supplied or supported by Lenovo.

Both AMT and ISM operate independently of the server and remain operational even if the server is powered off. Out-of-band management is performed through the standard Gigabit Ethernet port, which is a shared port for data and management.

AMT and ISM support the following management protocols:

• DASH 1.1
• WS-MAN
• SNMP Platform Event Traps (PET)

The ST50 offers the following security features:

• Electronic security measures:
  • Administrator and power-on passwords
  • Trusted Platform Module (TPM) supporting both TPM 1.2 and TPM 2.0
• Mechanical security measures
  • Loop for a padlock to prevent the side panel from being opened
  • Slot at the rear of the server for a Kensington Cable Lock
  • Optional chassis intrusion switch

The ST50 is NIST 800-147 compliant.

The following table lists the security options for the server. The location of the intrusion switch is shown in the internal view of the server.

The following table lists the supported full-sized USB keyboards and mice available for Lenovo ThinkSystem servers.

The keyboards have the following features:

• Full-sized 104-key keyboard with 3 special Windows keys
• 3 LEDs for caps lock, scroll lock and num lock
• Wired USB connection with 1.8m cable
• Adjustable feet at the rear of the keyboard

The ST50 has two integrated DisplayPort video ports at the back of the server. To use these ports with VGA or HDMI cables, use the dongle adapters listed in the following table.

Tip: Some models include a dongle kit. See the Models section for specifics.

Maximum display resolutions are as follows:

• Native DisplayPort: 3840 x 2160 pixels (4K) at a refresh rate of 60Hz
• With the DP to VGA Dongle Kit: 1920 x 1200 pixels at 60 Hz
• With the DP to HDMI Dongle Kit: 1920 x 1200 pixels at 60 Hz

The ST50 can be installed in the rack with the Rack Mount Kit, which converts the server to a rack-mountable server.

Part number information is listed in the following table. The kit can only be ordered as an option part number, not in a CTO order.

The rack mount kit includes the following items:

• 1U tray to hold the server horizontally
• Left and right slide rails
• Cable management arm
• Brackets and other hardware
• Installation instructions

The server supports the following operating systems:

• Microsoft Windows Server 2016
• Microsoft Windows Server 2019
• Red Hat Enterprise Linux 7.5
• Red Hat Enterprise Linux 7.7
• Red Hat Enterprise Linux 7.8
• Red Hat Enterprise Linux 7.9
• Red Hat Enterprise Linux 8.0
• Red Hat Enterprise Linux 8.1
• Red Hat Enterprise Linux 8.2
• Red Hat Enterprise Linux 8.3
• Red Hat Enterprise Linux 8.4
• Red Hat Enterprise Linux 8.5
• Red Hat Enterprise Linux 8.6
• Red Hat Enterprise Linux 8.7
• Red Hat Enterprise Linux 8.8
• Red Hat Enterprise Linux 8.9
• Red Hat Enterprise Linux 9.0
• Red Hat Enterprise Linux 9.1
• Red Hat Enterprise Linux 9.2
• Red Hat Enterprise Linux 9.3
• SUSE Linux Enterprise Server 12 SP5
• SUSE Linux Enterprise Server 12 Xen SP5
• SUSE Linux Enterprise Server 15 SP1
• SUSE Linux Enterprise Server 15 SP2
• SUSE Linux Enterprise Server 15 SP3
• SUSE Linux Enterprise Server 15 SP4
• SUSE Linux Enterprise Server 15 SP5
• SUSE Linux Enterprise Server 15 Xen SP1
• SUSE Linux Enterprise Server 15 Xen SP2
• SUSE Linux Enterprise Server 15 Xen SP3
• SUSE Linux Enterprise Server 15 Xen SP4
• SUSE Linux Enterprise Server 15 Xen SP5
• Ubuntu 22.04 LTS 64-bit
• VMware ESXi 6.5 U2
• VMware ESXi 6.5 U3
• VMware ESXi 6.7 U2
• VMware ESXi 6.7 U3
• VMware ESXi 7.0
• VMware ESXi 7.0 U1
• VMware ESXi 7.0 U2
• VMware ESXi 7.0 U3
• VMware ESXi 8.0
• VMware ESXi 8.0 U1
• VMware ESXi 8.0 U2

For a complete list of supported, certified and tested operating systems, plus additional details and links to relevant web sites, see the Operating System Interoperability Guide: https://lenovopress.com/osig#servers=st50-7y48-7y49

Virtualization support: The onboard SATA ports of the server can be used with virtualization hypervisors, including VMware ESXi, Linux KVM, Xen, and Microsoft Hyper-V Server, however support is limited to AHCI (non-RAID) mode. RSTe mode is not supported with virtualization hypervisors.

Note: The DisplayPort video ports require the following:

• Windows: Intel VGA driver is installed.
• Linux: kernel/boot parameter "i915.alpha_support=1" is added.

For configure-to-order (CTO) configurations, the server can be preloaded with VMware ESXi installed on an SD Card. Ordering information is listed in the following table.

The ST50 has the following overall physical dimensions, including tower feet, excluding components that extend outside the standard chassis, such as power supply handles:

• Width: 175 mm (6.9 inches) (4U)
• Height: 376 mm (14.8 inches)
• Depth: 424 mm (16.7 inches)

The following table lists the detailed dimensions. See the figure below for the definition of each dimension.

Figure 9. Server dimension

The server has the following weight:

• Minimum: 7.5 kg (16.5 lb)
• Maximum: 11.2 kg (24.7 lb)

Electrical requirements are as follows:

• Chassis with 250W power supply:
  • 100-127 (nominal) V ac; 50 Hz or 60 Hz; 4 A
  • 200 - 240 (nominal) V ac; 50 Hz or 60 Hz; 2 A
  • Allowable instantaneous voltage: 90 V ac minimum, 264 V ac maximum
  • Input kilovolt-amperes (kVA) (approximately):
    • Minimum configuration: 0.061 kVA
    • Maximum configuration: 0.208 kVA
• Chassis with 400W power supply:
  • 100-127 (nominal) V ac; 50 Hz or 60 Hz; 6 A
  • 200 - 240 (nominal) V ac; 50 Hz or 60 Hz; 3 A
  • Input kilovolt-amperes (kVA) (approximately):
    • Minimum configuration: 0.062 kVA
    • Maximum configuration: 0.212 kVA

The ThinkSystem ST50 server complies with ASHRAE Class A2 specifications:

• Temperature: 10°C to 35°C
• Humidity: 8% to 80%
• Altitude 0-3000 m (10,000 ft), derated 1°C per 300 m above 950 m

Non-operating environment support:

• Without packaging:
  • Temperature: -10 °C to 60 °C
  • Humidity: 8 to 90%
• Storage with packaging:
  • Temperature: -40 °C to 60 °C
  • Humidity: 8 to 90%

Thermal (heat) output:

• Minimum configuration: 221 BTU/h, 65 W
• Maximum configuration: 699 BTU/h, 205 W

Acoustical noise emissions: See the following table.

Notes:

• These sound levels were measured in controlled acoustical environments according to procedures specified by ISO 7779 and are reported in accordance with ISO 9296.
• The declared acoustic noise levels are based on specified configurations, which may change slightly depending on configuration/conditions.

The ST50 has a 1-year or 3-year warranty, based on the machine type of the system:

• 7Y49 - 1 year warranty
• 7Y48 - 3 year warranty

The standard warranty terms are customer-replaceable unit (CRU) and onsite (for field-replaceable units FRUs only) with standard call center support during normal business hours and 9x5 Next Business Day Parts Delivered.

Lenovo’s additional support services provide a sophisticated, unified support structure for your data center, with an experience consistently ranked number one in customer satisfaction worldwide. Available offerings include:

• Premier Support

  Premier Support provides a Lenovo-owned customer experience and delivers direct access to technicians skilled in hardware, software, and advanced troubleshooting, in addition to tjhe following:

  • Direct technician-to-technician access through a dedicated phone line
  • 24x7x365 remote support
  • Single point of contact service
  • End to end case management
  • Third-party collaborative software support
  • Online case tools and live chat support
  • On-demand remote system analysis
• Warranty Upgrade (Preconfigured Support)

  Services are available to meet the on-site response time targets that match the criticality of your systems.

  • 3, 4, or 5 years of service coverage
  • Foundation Service: 9x5 service coverage with next business day onsite response. YourDrive YourData is an optional extra (see below).
  • Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed repair (available only in select markets). Bundled with YourDrive YourData.
  • Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select markets). Bundled with YourDrive YourData.
• Managed Services

  Lenovo Managed Services provides continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of your data center using state-of-the-art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.

  Quarterly reviews check error logs, verify firmware & OS device driver levels, and software as needed. We’ll also maintain records of latest patches, critical updates, and firmware levels, to ensure you systems are providing business value through optimized performance.

• Technical Account Management (TAM)

  A Lenovo Technical Account Manager helps you optimize the operation of your data center based on a deep understanding of your business. You gain direct access to your Lenovo TAM, who serves as your single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. In addition, your TAM will help proactively make service recommendations and manage your service relationship with Lenovo to make certain your needs are met.

• Enterprise Server Software Support

  Enterprise Software Support is an additional support service providing customers with software support on Microsoft, Red Hat, SUSE, and VMware applications and systems. Around the clock availability for critical problems plus unlimited calls and incidents helps customers address challenges fast, without incremental costs. Support staff can answer troubleshooting and diagnostic questions, address product comparability and interoperability issues, isolate causes of problems, report defects to software vendors, and more.

• YourDrive YourData

  Lenovo’s YourDrive YourData is a multi-drive retention offering that ensures your data is always under your control, regardless of the number of drives that are installed in your Lenovo server. In the unlikely event of a drive failure, you retain possession of your drive while Lenovo replaces the failed drive part. Your data stays safely on your premises, in your hands. The YourDrive YourData service can be purchased in convenient bundles and is optional with Foundation Service. It is bundled with Essential Service and Advanced Service.

• Health Check

  Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that your systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.

Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.

Lenovo Services is a dedicated partner to your success. Our goal is to reduce your capital outlays, mitigate your IT risks, and accelerate your time to productivity.

Here’s a more in-depth look at what we can do for you:

• Asset Recovery Services

  Asset Recovery Services (ARS) helps customers recover the maximum value from their end-of-life equipment in a cost-effective and secure way. On top of simplifying the transition from old to new equipment, ARS mitigates environmental and data security risks associated with data center equipment disposal. Lenovo ARS is a cash-back solution for equipment based on its remaining market value, yielding maximum value from aging assets and lowering total cost of ownership for your customers. For more information, see the ARS page, https://lenovopress.com/lp1266-reduce-e-waste-and-grow-your-bottom-line-with-lenovo-ars.

• Assessment Services

  An Assessment helps solve your IT challenges through an onsite, multi-day session with a Lenovo technology expert. We perform a tools-based assessment which provides a comprehensive and thorough review of a company's environment and technology systems. In addition to the technology based functional requirements, the consultant also discusses and records the non-functional business requirements, challenges, and constraints. Assessments help organizations like yours, no matter how large or small, get a better return on your IT investment and overcome challenges in the ever-changing technology landscape.

• Design Services

  Professional Services consultants perform infrastructure design and implementation planning to support your strategy. The high-level architectures provided by the assessment service are turned into low level designs and wiring diagrams, which are reviewed and approved prior to implementation. The implementation plan will demonstrate an outcome-based proposal to provide business capabilities through infrastructure with a risk-mitigated project plan.

• Basic Hardware Installation

  Lenovo experts can seamlessly manage the physical installation of your server, storage, or networking hardware. Working at a time convenient for you (business hours or off shift), the technician will unpack and inspect the systems on your site, install options, mount in a rack cabinet, connect to power and network, check and update firmware to the latest levels, verify operation, and dispose of the packaging, allowing your team to focus on other priorities.

• Deployment Services

  When investing in new IT infrastructures, you need to ensure your business will see quick time to value with little to no disruption. Lenovo deployments are designed by development and engineering teams who know our Products & Solutions better than anyone else, and our technicians own the process from delivery to completion. Lenovo will conduct remote preparation and planning, configure & integrate systems, validate systems, verify and update appliance firmware, train on administrative tasks, and provide post-deployment documentation. Customer’s IT teams leverage our skills to enable IT staff to transform with higher level roles and tasks.

• Integration, Migration, and Expansion Services

  Move existing physical & virtual workloads easily, or determine technical requirements to support increased workloads while maximizing performance. Includes tuning, validation, and documenting ongoing run processes. Leverage migration assessment planning documents to perform necessary migrations.

The ST50 server conforms to the following standards:

• USA FCC Title 47 CFR Part 15 Subpart B
• Canada ICES-003, issue 6, Class A
• UL62368-1
• CSA C22.2, No. 62368-1-14
• NOM-019
• Argentina IEC60950-1
• Australia/New Zealand AS/NZS CISPR 32, Class A
• Japan VCCI 32-1
• IEC 60950-1 (CB Certificate and CB Test Report), IEC 62368-1 (CB Certificate and CB Test Report)
• China CCC (GB4943.1), GB9254 Class A, GB17625.1, CECP, CELP
• Taiwan BSMI CNS13438, Class A; CNS14336-1
• Korea KN32, Class A; KN35
• Russia, Belorussia and Kazakhstan, TR CU 020/2011 and TR CU 004/2011
• CE Mark (EN55032 Class A, EN60950-1, EN55024, EN61000-3-2, and EN61000-3-3, EN 62368-1)
• CISPR 32, Class A
• TUV-GS ( EN62368-1, EK1-ITB2000)
• India BIS certification

The server supports attachment to external drive enclosures using a RAID controller with external ports or a SAS host bus adapter. Adapters supported by the server are listed in the SAS adapters for external storage section.

Note: Information provided in this section is for ordering reference purposes only. For the operating system and adapter support details, refer to the interoperability matrix for a particular storage enclosure that can be found on the Lenovo Data Center Support web site:
http://datacentersupport.lenovo.com

The following table lists the external RDX backup options available.

For more information, see the Lenovo RDX USB 3.0 Disk Backup Solution product guide:
https://lenovopress.com/tips0894-rdx-usb-30

The following table lists the uninterruptible power supply (UPS) units that are offered by Lenovo.

† Only available in China and the Asia Pacific market.

For more information, see the list of Product Guides in the UPS category:
https://lenovopress.com/servers/options/ups

The following table lists the power distribution units (PDUs) that are offered by Lenovo.

For more information, see the Lenovo Press documents in the PDU category:
https://lenovopress.com/servers/options/pdu

The ST50 server can be installed horizontally in a rack cabinet using the Rack Mount Kit, as described in the Rack installation section.

The following table lists the supported rack cabinets.

For specifications about these racks, see the Lenovo Rack Cabinet Reference, available from:
https://lenovopress.com/lp1287-lenovo-rack-cabinet-reference

For more information, see the list of Product Guides in the Rack cabinets category:
https://lenovopress.com/servers/options/racks

Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Lenovo Financial Services offers financing solutions and services that complement your technology solution anywhere in the world.

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, non-profit organizations, governments and educational institutions to finance their entire technology solution. We focus on making it easy to do business with us. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service. Our systems, processes and flexible policies support our goal of providing customers with a positive experience.

We finance your entire solution. Unlike others, we allow you to bundle everything you need from hardware and software to service contracts, installation costs, training fees, and sales tax. If you decide weeks or months later to add to your solution, we can consolidate everything into a single invoice.

Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. As a premier client, you have a dedicated finance specialist who manages your account through its life, from first invoice through asset return or purchase. This specialist develops an in-depth understanding of your invoice and payment requirements. For you, this dedication provides a high-quality, easy, and positive financing experience.

For more information, see these resources:

• ThinkSystem ST50 product page
  https://www.lenovo.com/us/en/data-center/servers/towers/ThinkSystem-ST50/p/77XX7TRST51
• ThinkSystem ST50 drivers and support
  http://datacentersupport.lenovo.com/products/servers/thinksystem/st50/7y48/downloads
• Lenovo ThinkSystem ST50 product publications:
  http://thinksystem.lenovofiles.com/help/index.jsp
  • Quick Start
  • Tower-to-Rack Conversion Kit Installation Instructions
  • Setup Guide
  • Maintenance Manual
  • Lenovo XClarity Provisioning Manager Lite User Guide
• ServerProven hardware compatibility:
  http://www.lenovo.com/us/en/serverproven