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Lenovo ThinkSystem DM5100F Unified and DM5100F SAN Flash Storage ArrayProduct Guide

Abstract

Lenovo ThinkSystem DM5100F is an all-NVMe flash storage system, available as either unified or SAN, that is designed to provide performance, simplicity, capacity, security, and high availability for medium-sized enterprises. Powered by the ONTAP storage management software, the DM5100F delivers enterprise-class storage management capabilities with a wide choice of host connectivity options and enhanced data management features.

This product guide provides essential technical and pre-sales information on the DM5100F Flash Storage Array, its key features and specifications, components and options, and configuration guidelines. This guide is intended for technical specialists, sales specialists, sales engineers, and IT architects who want to learn more about the storage array and consider its use in their solutions.

Change History

Changes in the April 12, 2022 update:

  • New software offerings - Software section:
    • ONTAP 9.10 software licenses
    • Security and Compliance Bundle
    • Hybrid Cloud Bundle

Introduction

Lenovo ThinkSystem DM5100F is an all-NVMe flash storage system, available as either unified or SAN, that is designed to provide performance, simplicity, capacity, security, and high availability for medium-sized enterprises. Powered by the ONTAP storage management software, the DM5100F delivers enterprise-class storage management capabilities with a wide choice of host connectivity options and enhanced data management features. The DM5100F is a perfect fit for a wide range of enterprise workloads, including big data and analytics, artificial intelligence, engineering and design, enterprise applications, and other storage I/O-intensive applications.

ThinkSystem DM5100F models are 2U rack-mount controller enclosures that include two controllers, 128 GB RAM and 16 GB battery-backed NVRAM (64 GB RAM and 8 GB NVRAM per controller), and 24 SFF hot-swap drive bays (2U24 form factor). Controllers provide universal 1/10/25 GbE NAS/iSCSI or 8/16/32 Gb Fibre Channel (FC) ports, or 1/10/25 GbE RJ-45 ports for host connectivity, depending on configuration.

A single ThinkSystem DM5100F Storage Array scales out to 48 NVMe SSDs with the attachment of one Lenovo ThinkSystem DM240N 2U24 SFF Expansion Enclosure. Up to 12x DM5100F Storage Arrays can be combined into a clustered system in a NAS environment, or up to 6x DM5100F Storage Arrays can be combined into a clustered system in a SAN environment.

Lenovo ThinkSystem DM5100F
Figure 1. Lenovo ThinkSystem DM5100F Storage Array

Did you know?

Industry media organization CRN has recognized the ThinkSystem DM5100F Storage System as a winner in the 2021 Product of the Year Awards for the Storage-SMB category.

Read more about the CRN award and new DM Series software enhancements in the Lenovo Xperience blog post by Bob Nevins, Solutions Marketing Manager for Storage. See what CRN said about the DM5100F on the CRN Products of the Year page.

Key features

The ThinkSystem DM5100F offers the following key features and benefits:

  • Available as a Unified storage platform - allowing NAS, SAN, and Object workloads or as a SAN storage platform that serving only SAN workloads.
  • Both platform options, Unified and SAN are available with either the Fundamentals or Premium software feature offerings which provide feature flexibility.
  • Compact NVMe Flash storage system delivering high-performance and low-latency at an affordable price point, enabling customers of all sizes to enhance their analytics and AI deployments and accelerate applications’ access to data.
  • All-flash array capabilities to meet the demand for higher speed storage and provide higher IOPs and bandwidth with lower power usage and total cost of ownership than hybrid or HDD-based solutions.
  • All-flash storage with dual active/active controller configurations for high availability and performance.
  • A rich set of storage management functions available, including snapshots, volume copy, quality of service, thin provisioning, compression, deduplication, encryption, disk-based backup, application- and virtual machine-aware backup, quick data recovery, clustering, synchronous replication, and asynchronous replication.
  • Simplify and automate the care and optimization of a ThinkSystem Storage environment using our cloud-based storage management platform that uses AIOPs, resulting in reduced risks and higher availability.
  • Predict issues before they happen and provide prescriptive guidance via AI, to improve system health and availability.
  • Improved performance and data protection with RAID-DP and RAID-TEC, as well as support for traditional RAID 4.
  • Flexible host connectivity to match diverse client needs with support for unified NAS and SAN storage protocols, including 1/10/25 GbE NAS and iSCSI, 8/16/32 Gb Fibre Channel connectivity, and 32 Gb NVMe over Fibre Channel (NVMe/FC).
  • NVMe drive-side connectivity with multipathing with up to 24x 2.5-inch small form factor (SFF) drives in the controller enclosure and expansion enclosure.
  • Optional licensed functions, including WORM (write once, read many) data protection (SnapLock) and object storage tiering (FabricPool).
  • Scale-out clustering of up to 12 ThinkSystem DM Series storage systems for NAS connectivity or up to six DM Series storage systems for SAN connectivity.
  • Intuitive, web-based GUI for easy system setup and management.
  • Lenovo XClarity support for centralized systems management of Lenovo x86 servers, switches, and storage, which provides automated agent-less discovery, inventory, monitoring, and additional platform-specific functions across multiple systems.
  • Designed for 99.9999% availability with redundant hot-swap components, including controllers and I/O modules, power supplies, and non-disruptive firmware upgrades.
  • Certified storage for Oracle VM.
  • Certified storage for Citrix XenServer

The ThinkSystem DM5100F supports the 2.5-inch NVMe SSDs and all drives are dual-port and hot-swappable. The DM5100F supports attachment of one DM240N 2U24 SFF expansion enclosure and drives are designed to be added dynamically, which helps to quickly and seamlessly respond to ever-growing capacity demands.

The DM5100F offers high levels of system and data availability with the following features:

  • Dual-active controllers (high availability pair) with automatic load balancing and failover
  • Mirrored, battery-backed controller NVRAM using 8GB of available physical memory per controller
  • Dual-port NVMe SSDs with automatic drive failure detection and rebuild
  • Redundant, hot-swappable and customer replaceable hardware components, including transceivers, controllers, I/O modules, power supplies, and drives
  • Automated failover for the data path between the host and the drives with multipathing
  • Non-disruptive controller and drive firmware upgrades
  • Scale-out clustering

Components and connectors

The following figure shows the front of the DM5100F.

ThinkSystem DM5100F or DM240S enclosure front view
Figure 2. ThinkSystem DM5100F front view

The following figure shows the rear of the DM5100F with two hot-swap controllers and two hot-swap redundant power supplies.

ThinkSystem DM5100F 2U enclosure rear view
Figure 3. ThinkSystem DM5100F 2U enclosure rear view

The following figure shows the components of each of the controllers.

ThinkSystem DM5100F controller
Figure 4. ThinkSystem DM5100F controller

The rear of the DM5100F includes the following components:

  • Two redundant hot-swap controllers, each with the following ports:
    • 2x 25Gb Ethernet: HA and cluster interconnects
    • 2x 10GBASE-T: Host connectivity
    • 2x Mezzanine slots for I/O expansion
    • 1x Type micro-B USB console port: 115.2k baud rate
    • 1x Type-A USB port: Read-only for netboot and OS updates
  • Two redundant hot-swap power supplies

The two Host Interface Cards provide one of the following combinations of ports:

  • 8x 10/25 GbE ports
  • 8x 32Gb FC ports
  • 4x 10/25 GbE and 4x 32Gb FC ports
  • 4x 10/25 GbE and 2x 100 GbE ports
  • 4x 32Gb FC and 2x 100 GbE ports

The following figure shows the front of the ThinkSystem DM240N 2U SFF NVMe expansion enclosure.

ThinkSystem DM240N 2U SFF NVMe expansion enclosure front view
Figure 5. ThinkSystem DM240N 2U SFF NVMe expansion enclosure front view

The following figure shows the rear of the DM240N expansion enclosure.

ThinkSystem DM240N 2U SFF NVMe expansion enclosure rear view
Figure 6. ThinkSystem DM240N 2U SFF NVMe expansion enclosure rear view

The rear of the ThinkSystem DM240N 2U SFF NVMe expansion enclosure includes the following components:

  • Two redundant hot-swap NVMe I/O Modules; each with the following ports:
    • Two 100 GbE QSFP28 expansion ports for connections to the controller enclosure.
  • Two redundant hot-swap power supplies

System specifications

The following table lists the ThinkSystem DM5100F storage system specifications.

Note: The supported hardware options, software features, and interoperability listed in this product guide are based on the ONTAP software version 9.8. For details about specific software releases that introduced support for certain hardware options and software features, refer to the Release notes of the particular software release for the ThinkSystem DM5100F that can be found at:
http://datacentersupport.lenovo.com

Table 1. ThinkSystem DM5100F system specifications
Attribute Specification
Machine types
  • DM5100F controller enclosure: 7D3K
  • DM240N expansion enclosure: 7Y62
Form factor
  • DM5100F: 2U rack mount
  • DM240N: 2U rack mount
Controller configuration Dual active-active controller configuration (HA pair). Up to 6 HA pairs can be combined into a single SAN cluster, or up to 12 HA pairs can be combined into a single NAS cluster.
HA pair/cluster interconnect ports 4x 25 GbE SFP28 ports (DAC cables or SW fiber optics, LC). 2 ports per controller
RAID levels RAID-4, RAID-DP, RAID-TEC
Controller memory 128 GB RAM per system (64 GB per controller). 16 GB battery-backed NVRAM per system (8 GB per controller) mirrored between the controllers.
Drive bays Up to 48 SFF hot-swap NVMe drive bays (1x 24-drive DM5100F controller enclosure + 1x 24-drive DM240N expansion enclosure) (Requires installation of a 100Gb Ethernet mezzanine card into slot 1)
Drive technology NVMe SSDs
Drive expansion connectivity Each DM5100F controller supports one 2-port 100GbE HIC for connectivity to a single DM240N expansion enclosure.
Drives 1.92 TB, 3.84 TB, 7.68 TB, and 15.36 TB NVMe SSDs (1 DWD).
Storage capacity Up to 737 TB by using 48x 15.36 TB drives
Storage protocols
  • NAS (File access): NFS, CIFS/SMB.
  • SAN (Block access): iSCSI, FC, NVMe/FC
Host connectivity

Base ports (per controller enclosure):

  • 2x 10GBASE-T ports

Optional ports via HIC adapters (2 per controller):

  • 25GbE HIC, with 4x 10/25 GbE SFP28 ports (DAC cables or SW fiber optic cables, LC)
  • 100GbE HIC, with 2x 100 GbE QSFP28 ports (DAC cables or SW fiber optic cables, MPO)
  • Fibre Channel HIC, with 4x 8/16/32 Gb FC SFP+ host ports, 32Gb transceivers included (SW fiber optic cables, LC)

The following HIC combinations are supported in each controller:

  • 25GbE + 25GbE
  • 32Gb FC + 32Gb FC
  • 25GbE + 32Gb FC
  • 25GbE + 100GbE
  • 32Gb FC + 100GbE

Note: The DM5100F is not supported direct-attach to a host. Host connectivity is only supported via an Ethernet or Fibre Channel switch

Category 1 Host operating systems* Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware ESXi
Category 2 Host operating systems** Oracle Linux, Oracle VM, Citrix Hypervisor, CentOS, Ubuntu, Solaris. For version details, see the latest Category 2 Interoperability Matrix, available as a download from Lenovo Storage Interoperation Center (LSIC).
Performance† Up to 440,000 random read IOPS (8 KB blocks).
Configuration maximums‡
  • Maximum raw storage capacity: 737 TB
  • Maximum aggregate size: 400 TB
  • Maximum number of FlexVol volumes per controller: 1000
  • Maximum FlexVol volume size: 100 TB
  • Maximum number of LUNs per controller: 8192
  • Maximum number of LUNs per FlexVol volume: 512
  • Maximum LUN size: 16 TB
  • Maximum number of drives in a RAID group (data + parity drives):
    • RAID 4: 14 (13 + 1 NVMe SSDs)
    • RAID-DP: 28 (26 + 2 NVMe SSDs)
    • RAID-TEC: 29 (26 + 3 NVMe SSDs)
  • Maximum number of initiators per controller: 2048
  • Maximum number of snapshots per FlexVol volume: 1023
Cooling Redundant cooling with the fans that are built into power supplies (DM5100F and DM240N enclosures).
Power supply DM5100F: Two redundant hot-swap 1600 W Platinum AC power supplies. 200-240V supply.
DM240N: Two redundant hot-swap 1600 W Platinum AC power supplies. 200-240V supply.
Hot-swap parts Controllers, I/O modules, drives, power supplies, and transceivers and DAC cables.
Management ports
  • 1x 1 GbE port (UTP, RJ-45) per controller for out-of-band management.
  • 2x Serial console ports (RJ-45 and Micro-USB) for system configuration.
Management interfaces ThinkSystem Storage Manager web-based GUI; SSH CLI; Serial console CLI; SNMP, email, and syslog alerts; optional Lenovo XClarity.
Security features Secure Socket Layer (SSL), Secure Shell (SSH), user level security, role-based access control (RBAC), LDAP authentication.
Warranty and support Three-, four-, or five-year customer-replaceable unit and onsite limited warranty with selectable service levels: 9x5 service coverage next business day (NBD) onsite response (Foundation) or 24x7 service coverage with 4-hour onsite response (Essential). Premier Support is also available. Software support is included in the Foundation or Essential Service for the duration of the warranty period.
Dimensions DM5100F enclosure:
  • Height: 87 mm (3.4 in.)
  • Width with flange: 483 mm (19 in.)
  • Width without flange: 447 mm (17.6 in.)
  • Depth: 543 mm (21.4 in.)
DM240N expansion enclosure:
  • Height: 87 mm (3.4 in.)
  • Width with flange: 483 mm (19 in.)
  • Width without flange: 447 mm (17.6 in.)
  • Depth: 543 mm (21.4 in.)
Weight
  • DM5100F enclosure: (fully configured): 24.6 kg (54.3 lb)
  • DM240N expansion enclosure (fully configured): 30.2 kg (66.6 lb)

* For Category 1 operating system support information, see Lenovo Storage Interoperation Center (LSIC).
** For Category 2 operating system support information, see the latest Category 2 Interoperability Matrix. Go to the Lenovo Storage Interoperation Center (LSIC) home page and scroll down to the Lenovo Information section and click the Download Lenovo 3rd party of interop matrix link.
† Estimated performance based on internal measurements.
‡ For a detailed list of configuration limits and restrictions for a specific version of the software, refer to the Lenovo Data Center Support website:
http://datacentersupport.lenovo.com

Controller enclosures

Preconfigured and factory-integrated models of the ThinkSystem DM5100F Unified Flash Storage Array are configured by using the Lenovo Data Center Solution Configurator (DCSC), http://dcsc.lenovo.com

The following table lists the CTO base model for the ThinkSystem DM5100F.

Table 2. ThinkSystem DM5100F CTO base model
Machine Type/Model Feature code Description
7D3KCTO1WW BF3C Lenovo ThinkSystem DM Series 2U NVMe Chassis

The models of the ThinkSystem DM5100F ship with the following items:

  • One chassis with the following components:
    • Two controllers
    • Two power supplies
  • Rack Mount Kit
  • 2m USB Cable (USB Type A to Micro-USB)
  • Documentation flyer
  • Two customer-configured power cables

The following table lists the feature codes for controller software. The selection here must match the software license selected as described in the Software section.

DM Series controller software is available as a Unified offering, supporting SAN, NAS and Object storage protocols, or as a SAN offering, supporting only SAN protocols. Within each of these is Premium (available world-wide), Fundamentals (available world-wide except China), and Base (for China) that include specific features. See the Software section for details.

Table 3. Controller software selection
Feature code Description Offering availability
China only All other markets
Unified offering (SAN, NAS, Object storage protocols)
B5RJ DM Series Premium Offering Yes Yes
B72U DM Series Fundamentals Offering No Yes
B5RH DM Series Base Offering Yes No
SAN offering (SAN storage protocols only)
BKKE DM Series Premium - SAN Only Offering Yes Yes
BKKD DM Series Fundamental - SAN Only Offering No Yes
BKKC DM Series Base - SAN Only Offering Yes No

Controllers

The ThinkSystem DM5100F controller enclosures ship with two DM5100F 64GB NVMe controllers. A controller provides interfaces for host connectivity, management, and internal drives, and it runs ONTAP storage management software. Each DM5100F controller enclosure provides 128 GB RAM and 16 GB battery-backed NVRAM (64 GB RAM and 8 GB NVRAM per controller).

Each ThinkSystem DM5100F controller has two interconnect 25 GbE SFP28 ports to cable a directly-connected dual-controller HA pair or for switched cluster interconnect with multiple dual-controller HA pairs. Up to six HA pairs can be combined into a single SAN cluster or up to 12 HA pairs can be combined into a single NAS cluster.

Each DM5100F controller also has the following host interfaces:

  • 2x 10GBASE-T RJ-45 ports
  • 2x slots for additional host interfaces using HIC adapters; choices of HIC adapters are:
    • 25GbE HIC, with 4x 10/25 GbE SFP28 (DAC cables or SW fiber optic cables, LC)
    • 100GbE HIC, with 2x 100 GbE QSFP28 (DAC cables or SW fiber optic cables, MPO)
    • Fibre Channel HIC, with 4x 8/16/32 Gb FC SFP+ host ports, 32Gb transceivers included (SW fiber optic cables, LC)

Two controllers are required for selection and must have the same HIC adapters installed. The use of a DM240N expansion enclosure requires a 100GbE HIC for connectivity.

The following table lists the controllers for the DM5100F Storage Array and supported connectivity options.

Tip: The Fibre Channel HIC includes 32Gb transceivers

Table 4. DM5100F controllers and connectivity options
Part number Feature code Description Maximum quantity per controller enclosure
Controller
None* BEVS Lenovo ThinkSystem DM5100F NVMe Controller, 64GB 2
Host Interface Cards
4C57A67134 BEVR Lenovo ThinkSystem DM Series HIC, 2x100Gb NVMe-RoCE,2-ports 2
4C57A67132 BEVQ Lenovo ThinkSystem DM Series HIC, 10/25Gb iSCSI,4-ports 4
4C57A67133 BEVP Lenovo ThinkSystem DM Series HIC, 16/32Gb FC,4-ports 4
SFP+ and SFP28 transceiver for 25GbE optical cables
4XF7A14919 B4K9 10Gb SW Optical iSCSI SFP+ Module 1 pack 16
4XF7A39597 B732 25Gb Ethernet Optical SFP28 Shortwave Module 1 Pack 16

* Factory-installed only.

The following table lists the supported optical and copper cables.

Tip: The 100GbE cables used to connect the DM240N expansion enclosure are configure with the DM240N.

Table 5. Supported cables
Part number Feature code Description Maximum quantity per controller enclosure
DAC breakout cable options for 100GbE
7Z57A03564 AV22 Lenovo 1m 100G QSFP28 to 4x25G SFP28 Breakout DAC Cable 4
7Z57A03565 AV23 Lenovo 3m 100G QSFP28 to 4x25G SFP28 Breakout DAC Cable 4
7Z57A03566 AV24 Lenovo 5m 100G QSFP28 to 4x25G SFP28 Breakout DAC Cable 4
DAC cable options for 25 GbE SFP28 connectivity
7Z57A03557 AV1W Lenovo 1m Passive 25G SFP28 DAC Cable 20
7Z57A03558 AV1X Lenovo 3m Passive 25G SFP28 DAC Cable 20
7Z57A03559 AV1Y Lenovo 5m Passive 25G SFP28 DAC Cable 20
DAC cable options for 40 GbE QSFP+ to 4x 10 GbE SFP+ host connectivity
49Y7886 A1DL Lenovo 1m Passive QSFP+ to SFP+ Breakout DAC Cable 16
49Y7887 A1DM Lenovo 3m Passive QSFP+ to SFP+ Breakout DAC Cable 16
49Y7888 A1DN Lenovo 5m Passive QSFP+ to SFP+ Breakout DAC Cable 16
DAC cable options for 25GbE SFP28 and 10 GbE SFP+ connectivity (base ports and interconnect ports)
00D6288 A3RG 0.5m Passive DAC SFP+ Cable 16
90Y9427 A1PH 1m Passive DAC SFP+ Cable 16
00AY764 A51N 1.5m Passive DAC SFP+ Cable 16
00AY765 A51P 2m Passive DAC SFP+ Cable 16
90Y9430 A1PJ 3m Passive DAC SFP+ Cable 16
90Y9433 A1PK 5m Passive DAC SFP+ Cable 16
OM3 cable options for 16/32 Gb FC and 25 GbE SW SFP28 optical transceivers
00MN499 ASR5 Lenovo 0.5m LC-LC OM3 MMF Cable 16
00MN502 ASR6 Lenovo 1m LC-LC OM3 MMF Cable 16
00MN505 ASR7 Lenovo 3m LC-LC OM3 MMF Cable 16
00MN508 ASR8 Lenovo 5m LC-LC OM3 MMF Cable 16
00MN511 ASR9 Lenovo 10m LC-LC OM3 MMF Cable 16
00MN514 ASRA Lenovo 15m LC-LC OM3 MMF Cable 16
00MN517 ASRB Lenovo 25m LC-LC OM3 MMF Cable 16
00MN520 ASRC Lenovo 30m LC-LC OM3 MMF Cable 16
OM4 cable options for 16/32 Gb FC and 25 GbE SFP28 optical transceivers
4Z57A10845 B2P9 Lenovo 0.5m LC-LC OM4 MMF Cable 16
4Z57A10846 B2PA Lenovo 1m LC-LC OM4 MMF Cable 16
4Z57A10847 B2PB Lenovo 3m LC-LC OM4 MMF Cable 16
4Z57A10848 B2PC Lenovo 5m LC-LC OM4 MMF Cable 16
4Z57A10849 B2PD Lenovo 10m LC-LC OM4 MMF Cable 16
4Z57A10850 B2PE Lenovo 15m LC-LC OM4 MMF Cable 16
4Z57A10851 B2PF Lenovo 25m LC-LC OM4 MMF Cable 16
4Z57A10852 B2PG Lenovo 30m LC-LC OM4 MMF Cable 16
UTP Category 6 cables for 1/10 GbE RJ-45 adapter cards and 1 GbE RJ-45 management ports
00WE123 AVFW 0.75m Green Cat6 Cable 6
00WE127 AVFX 1.0m Green Cat6 Cable 6
00WE131 AVFY 1.25m Green Cat6 Cable 6
00WE135 AVFZ 1.5m Green Cat6 Cable 6
00WE139 AVG0 3m Green Cat6 Cable 6

Expansion enclosures

The ThinkSystem DM5100F supports attachment of one ThinkSystem DM240N 2U24 enclosure. The expansion enclosure can be added to the system non-disruptively.

The following table lists the CTO base models for the ThinkSystem DM Series expansion enclosures.

Table 6. CTO base models for the ThinkSystem DM Series expansion enclosures
Description Machine Type/Model Feature code
Lenovo ThinkSystem DM240N 2U24 NVMe Expansion Enclosure (with 2x PSUs) 7Y62CTO1WW B6W6

Configuration note: Two NVMe I/O expansion modules (feature code B73A) are pre-selected by the configurator.

The models of the ThinkSystem DM240N ship with the following items:

  • One chassis with the following components:
    • Two NVMe I/O modules
    • Two power supplies
  • Rack Mount Kit
  • Publications Flyer
  • Two customer-configured power cables
  • Four customer-configured 100G QSFP28 Passive DAC cables

The ThinkSystem DM240N expansion enclosure ships with two NVMe I/O expansion modules. Each NVMe I/O expansion module provides two external 100 GbE QSFP28 ports (labeled Ports A and B) that are used for direct-attach connections to the DM5100F enclosure.

The DM5100F controller enclosure supports direct attachment of one DM240N NVMe expansion enclosure for a total of up to 48 NVMe drives. To connect the DM240N, a 100 GbE HIC adapter card (4C57A67134) is required to be installed in the DM5100F.

The following table lists ordering information for the NVMe expansion enclosure connectivity options.

Table 7. NVMe expansion enclosure connectivity options
Part number Feature code Description Required quantity
7Z57A03561 AV1Z Lenovo 1m Passive 100G QSFP28 DAC Cable 4
7Z57A03562 AV20 Lenovo 3m Passive 100G QSFP28 DAC Cable 4
7Z57A03563 AV21 Lenovo 5m Passive 100G QSFP28 DAC Cable 4

Configuration note: Four 100G QSFP28 DAC cables are needed per expansion enclosure for directly connecting the expansion enclosure to the controller enclosure (two from each controller)

Drives

The ThinkSystem DM5100F and DM240N enclosures each support up to 24 SFF hot-swap drives, in packs of 6 drives.

The following table lists supported drive packs for the controller and expansion enclosures.

Configuration notes:

  • When ordering the systems, select the drives that match the ONTAP offering and bundle you are installing on the DM controller. Drive feature codes are specific to Unified or SAN Only offerings, and to Base, Fundamentals and Premium bundles. See the Software section for details.
  • Drives are sold in packs. Supported quantities are as follows:
    • The DM5100F 2U24 SFF controller enclosure supports only 12, 18 or 24 SFF drives
    • The DM240N 2U24 SFF expansion enclosure supports only 6, 12, 18 or 24 SFF drives
  • For factory-installed drive packs, all drives in the enclosure must be of the same type and capacity

Field upgrades: Drive packs for field upgrades can be ordered via the CTO base 7D4FCTO3WW, ThinkSystem DM Drive Pack Upgrades for DM5100. These are for use in existing expansion enclosures that have not been fully populated with the factory-installed drive packs

The ThinkSystem DM5100F and DM240N enclosures each support up to 24 SFF hot-swap drives, in packs of 6 drives. The following tables list the supported drive options. Note that the feature code varies, based on the software license (Base, Fundamentals or Premium) and the protocol license (Unified or SAN only).

The following table lists supported drive packs for the controller and expansion enclosures.

Configuration notes:

  • When ordering the systems, select the drives that match the ONTAP offering and bundle you are installing on the DM controller. Drive feature codes are specific to Unified or SAN Only offerings, and to Base, Fundamentals and Premium bundles. See the Software section for details.
  • Drives are sold in packs. Supported quantities are as follows:
    • The DM5000F 2U24 SFF controller enclosure supports only 12, 18 or 24 SFF drives (4 packs of 6 drives)
    • The DM240N 2U24 SFF expansion enclosure supports only 6, 12, 18 or 24 SFF drives (4 packs of 6 drives)
  • For factory-installed drive packs, all drives in the enclosure must be of the same type and capacity

Field upgrades: DM5100F drive packs for field upgrades of the existing expansion enclosures that have not been fully populated with the factory-installed drive packs can be ordered via the CTO base 7D4FCTO3WW, ThinkSystem DM Drive Pack Upgrades for DM5100F.

Table 8. Drive option feature codes
Drive Pack (6 drives each) Unified SAN only Max
Qty
Base* Funda-
mentals†
Premium Base* Funda-
mentals†
Premium
Non-SED drives
Lenovo ThinkSystem 12TB (6x 1.9TB NVMe Non-SED) Drive Pack for DM5100F BEVZ BK1Q BEW2 BKJ2 BKJ5 BKJC 4
Lenovo ThinkSystem 23TB (6x 3.8TB NVMe Non-SED) Drive Pack for DM5100F BEW0 BK1T BEW5 BKJ3 BKJ8 BKJF 4
SED drives
Lenovo ThinkSystem 12TB (6x 1.9TB NVMe SED) Drive Pack for DM5100F BMSQ BK1P BEW1† BMSS BKJ4 BKJB† 4
Lenovo ThinkSystem 23TB (6x 3.8TB NVMe SED) Drive Pack for DM5100F BMSR BK1R BEW3† BMST BKJ6 BKJD† 4
Lenovo ThinkSystem 46TB (6x 7.6TB NVMe SED) Drive Pack for DM5100F BM0V BK1U BEW6† BM0T BKJ9 BKJG† 4
Lenovo ThinkSystem 92TB (6x 15.3TB NVMe SED) Drive Pack for DM5100F BM11 BK1V BEW7† BM0Z BKJA BKJH† 4
SED FIPS drives
Lenovo ThinkSystem 23TB (6x 3.8TB NVMe SED FIPS) Drive Pack for DM5100F - BK1S BEW4† - BKJ7 BKJE† 4

* China only
† Available world-wide except China

Configuration notes:

  • The DM5100F enclosure supports 12-24 drives in increments of 6 drives, and all drives in the enclosure must be of the same type and capacity.
  • The DM240N expansion enclosure supports 6-24 drives in increments of 6 drives, and all drives in the enclosure must be of the same type and capacity.

Software

Feature bundles

Controller software for the DM5100F is available in the following bundles of features:

  • SAN Fundamentals (All markets except China) (Feature BKKD)
  • SAN Base (China only) (Feature BKKC)
  • SAN Premium (Feature BKKE)
  • Unified Fundamentals (All markets except China) (Feature B72U)
  • Unified Base (China only) (Feature B5RH)
  • Unified Premium (Feature B5RJ)

The following table summarizes the features in each bundle for the DM5100F.

Table 9. Comparison of software features for the DM5100F
Feature SAN Fundamentals SAN Base
(PRC only)
SAN Premium Unified Fundamentals Unified Base
(PRC only)
Unified Premium
Controller software feature code BKKD BKKC BKKE B72U B5RH B5RJ
RAID-4, RAID-DP, and RAID-TEC data protection Included Included Included Included Included Included
All Flash Array (AFA) capability Included Included Included Included Included Included
Thin provisioning Included Included Included Included Included Included
Compression Included Included Included Included Included Included
Compaction Included Included Included Included Included Included
Deduplication Included Included Included Included Included Included
Snapshots Included Included Included Included Included Included
Encryption* Included* No Included* Included* No Included*
Balanced placement Included Included Included Included Included Included
Dynamic capacity expansion Included Included Included Included Included Included
Adaptive Quality of Service Included Included Included Included Included Included
SnapRestore Included Included Included Included Included Included
FlexClone Included Included Included Included Included Included
FlexVol Included Included Included Included Included Included
FlexCache No No No Included Included Included
SnapMirror asynchronous replication Included No Included Included No Included
SyncMirror data protection Included Included Included Included Included Included
Trusted Platform Module (TPM) support Included No Included Included No Included
MetroCluster IP Included Included Included Included Included Included
NVMe over FC Protocol Included Included Included Included Included Included
NVMe over TCP Protocol Included Included Included Included Included Included
SnapMirror Business Continuity (SMBC) No No Included No No Included
SnapMirror synchronous replication No No Included No No Included
FlexGroup No No No Included Included Included
SnapVault disk-based storage backup No No No No No Included
SnapCenter No No Included No No Included
ONTAP S3 No No No Included Included Included
ONTAP S3 SnapMirror No No No No No Optional
FabricPool object storage tiering Optional Optional Optional Optional Optional Optional
SnapLock data protection No No No Optional No Optional
Security and Compliance Bundle (Anti-ransomware, MTKM, SnapLock) No No No Optional No Optional
Hybrid Cloud Bundle (FabricPool, SnapMirror Cloud) Optional** Optional** Optional** Optional** Optional** Optional

* Requires the encryption version of ONTAP. See the ONTAP software section.
** When used with bundles other than Unified Premium, Hybrid Cloud Bundle only adds FabricPool. The use of SnapMirror Cloud requires Unified Premium.

The features are summarized as follows: 

  • RAID-4, RAID-DP, and RAID-TEC data protection: Provides the flexibility to choose the level of data protection required and helps improve performance and availability with built-in spare capacity and by distributing data across all physical drives in the aggregate, sustaining to up to one (RAID-4), two (RAID-DP), or three (RAID-TEC) concurrent drive failures. 
  • All Flash Array (AFA) capability: Meets the demand for higher speed, lower latency storage and provides higher IOPS and bandwidth with lower power usage and total cost of ownership than hybrid or HDD-based solutions.
  • Thin provisioning: Optimizes efficiency by allocating storage space based on the minimum space required by each application at any given time, so that applications consume only the space they are actually using, not the total space that has been allocated to them, which allows customers to purchase storage they need today and add more as application requirements grow. 
  • Compression: Provides transparent inline and post-process data compression to reduce the amount of storage that customers need to purchase and manage. 
  • Compaction: enhances compression to further reduce the amount of storage that customers need to purchase and manage. 
  • Deduplication: Performs general-purpose deduplication for removal of redundant data to reduce the amount of storage that customers need to purchase and manage. 
  • Snapshots: Enables creation of read-only copies of data for backup, parallel processing, testing, and development, and have the copies available almost immediately. 
  • Encryption: Provides software-based encryption for data at rest for enhanced data security with the traditional drives and embedded key management (requires the encryption-capable version of the ONTAP software). 
  • Balanced placement: Provides automated workload distribution across the cluster to help increase utilization and performance. 
  • Dynamic capacity expansion: Allows the capacity of a volume or aggregate to be expanded by adding new physical drives. 
  • Adaptive Quality of Service: Simplifies operations and maintains consistent workload performance by defining QoS policies and automatically adjusting storage resources to respond to workload changes. 
  • SnapRestore: Enables quick recovery of data by reverting a local volume or file to its previous state from a particular snapshot copy stored on the file system. 
  • FlexClone: References snapshot metadata to create writable point-in-time copies of a volume. 
  • FlexVol: Provides abstraction layer between the logical volume and its physical location in the storage array. 
  • FlexCache: Speeds up access to data and offloads traffic from heavily accessed volumes for read-intensive workloads by placing frequently used data in cache locally or remotely (closer to the point of client access) and serving the data to the clients directly from cache without accessing the data source. 
  • SnapMirror asynchronous replication: Provides storage system-based data replication between the storage systems containing source (local) and destination (remote) volumes by using asynchronous (at specified regular intervals) data transfers over IP communication links. 
  • SyncMirror data protection: Adds extra level of data protection and availability by mirroring a pair of RAID aggregates. 
  • Trusted Platform Module (TPM): For encryption enabled and country enabled systems.  The encryption keys for the onboard key manager (OKM) are no longer stored in the boot device, but instead are stored in the physical TPM for systems so equipped, offering greater security and protection. Moving to the TPM is a nondisruptive process.
  • MetroCluster IP: Provides storage system-based clustering with online, real-time data mirroring between the local and remote sites by using synchronous data transfers over IP communication links to deliver continuous availability with zero RPO and near-zero RTO. All storage systems in a MetroCluster IP configuration must be of the same model. 
  • NVMe over FC Protocol: Enables NVMe over FC
  • NVMe over TCP Protocol: Enables NVMe over TCP
  • Data Protection Optimized (DPO): Increases the amount of concurrent SnapMirror sessions per node, as well as improving SnapMirror performance to the cluster.
  • SnapMirror Business Continuity (SMBC): Non-disruptive failover active-active cross site clusters. Based on existing SnapMirror Synchronous Replication. Offers Zero data loss, zero downtime. You do not have to failover the application. If there is a failure the application will continue to run and there will be no need to restart.
  • SnapMirror synchronous replication: Provides storage system-based data replication between the storage systems containing source (local) and destination (remote) volumes by using synchronous (as soon as the data is written to the source volume)
  • FlexGroup: Enables a single volume to span across multiple clustered storage arrays to maximize storage capacity and automate load distribution. 
  • SnapVault disk-based storage backup: Enables data stored on multiple systems to be backed up to a central, secondary system quickly and efficiently as read-only snapshot copies. 
  • SnapCenter: Provides application- and virtual machine-aware backup and restoration of data by using the Snapshots technology and leverages the SnapMirror capabilities of storage systems to provide onsite or offsite backup set mirroring for disaster recovery. 
  • ONTAP S3: Expands the DM Series unified story and allows customers to manage, block, file, and object data from one interface. Customers can now natively store data in S3 buckets onboard the DM Series. 
  • ONTAP S3 SnapMirror (New to ONTAP 9.10): Enables you to protect buckets in ONTAP S3 object stores using familiar SnapMirror mirroring and backup functionality. Requires ONTAP 9.10.1 or later on both source and destination clusters. Requires the Unified Premium Bundle.
  • SnapMirror Cloud: A backup and recovery technology designed for ONTAP users who want to transition their data protection workflows to the cloud. SnapMirror Cloud is an extension to the family of SnapMirror replication technologies. While SnapMirror is frequently used for ONTAP-to-ONTAP backups, SnapMirror Cloud uses the same replication engine to transfer Snapshot copies for ONTAP to S3-compliant object storage backups.
  • Multitenant Key Management (MTKM): Provides the ability for individual tenants or storage virtual machines (SVMs) to maintain their own keys through KMIP for NVE. With multitenant external key management, you can centralize your organization’s key management functions by department or tenant while inherently confirming that keys are not stored near the assets. This approach decreases the possibility of compromise.
  • Anti-ransomware: Uses workload analysis in NAS (NFS and SMB) environments to proactively detect and warn about abnormal activity that might indicate a ransomware attack. When an attack is suspected, anti-ransomware also creates new Snapshot backups, in addition to existing protection from scheduled Snapshot copies.

Add-on feature bundles:

  • Security and Compliance Bundle: Licensed per 2-node HA Pair, the Security and Compliance Bundle provides built-in protection from ransomware and while also providing the ability to meet regulatory compliance and organizational data retention requirements.
    • Includes: Anti-ransomware feature with Multitenant Key Management (MTKM) and SnapLock
  • Hybrid Cloud Bundle: Licensed per TB (3 Year & 5 Year Offerings) the Hybrid Cloud Bundle provides the ability to use S3 SnapMirror from ONTAP to the Public Cloud (AWS S3) and/or SnapMirror Cloud with participating ISV Backup providers.
    • Includes SnapMirror Cloud and FabricPool

Optional Extended features also available via Feature on Demand (FoD) (see the Extended ONTAP features section)

  • FabricPool: FabricPool is a hybrid storage solution that uses an all flash (all SSD) aggregate as the performance tier and an object store as the external capacity tier. Data in a FabricPool is stored in a tier based on whether it is frequently accessed or not. Using a FabricPool helps you reduce storage cost without compromising performance, efficiency, or protection.
  • SnapLock data protection: Creates Write-Once-Read-Many (WORM) non-rewritable, non-erasable data on hard disk drives to prevent files from being altered or deleted until a predetermined or default retention date.

ONTAP software versions

The following table lists the software selection options for the DM5100F. The table also indicates which markets each version is available in.

Table 10. Software selection
Feature
code
Description Availability
ONTAP 9.8  
BF5S Lenovo ThinkSystem DM Series ONTAP 9.8 Software Base NonEncryption China only
BF5Q Lenovo ThinkSystem DM Series ONTAP 9.8 Software Encryption All markets except China
BF5R Lenovo ThinkSystem DM Series ONTAP 9.8 Software NonEncryption All markets
BF5T Lenovo ThinkSystem DM Series ONTAP 9.8 Software Fundamentals Encryption All markets except China
BF5U Lenovo ThinkSystem DM Series ONTAP 9.8 Software Fundamentals NonEncryption All markets
ONTAP 9.9  
BKF7 Lenovo ThinkSystem DM Series ONTAP 9.9 Software Base NonEncryption China only
BKFB Lenovo ThinkSystem DM Series ONTAP 9.9 Software Encryption All markets
BKFA Lenovo ThinkSystem DM Series ONTAP 9.9 Software NonEncryption All markets
BKF9 Lenovo ThinkSystem DM Series ONTAP 9.9 Software Fundamentals Encryption All markets except China
BKF8 Lenovo ThinkSystem DM Series ONTAP 9.9 Software Fundamentals NonEncryption All markets
ONTAP 9.10  
BNLY Lenovo ThinkSystem DM Series ONTAP 9.10 Software Base NonEncryption China only
BNM2 Lenovo ThinkSystem DM Series ONTAP 9.10 Software Encryption All markets except China
BNM1 Lenovo ThinkSystem DM Series ONTAP 9.10 Software NonEncryption All markets
BNM0 Lenovo ThinkSystem DM Series ONTAP 9.10 Software Fundamentals Encryption All markets except China
BNLZ Lenovo ThinkSystem DM Series ONTAP 9.10 Software Fundamentals NonEncryption All markets

Software maintenance is included in the DM5100F warranty and support (see Warranty and support for details).

Extended ONTAP features

FabricPool and SnapLock WORM data protection are optional extended features. To obtain these feature licenses, order the part numbers as listed in the following table. Upgrades are supported in specific bundles as listed in the Comparison of software features table.

Note: Extended features are only available as field upgrades and are not orderable as part of a CTO configuration.

Table 11. Optional software features
Part number Feature code Description Quantity
4P47A16547 None* DM Series SnapLock License 1 per system (contains two licenses)
4P47A37057 None* DM Series FabricPool – 1TB Increment – 3 years 1 per TB of storage capacity
4P47A37288 None* DM Series FabricPool – 1TB Increment – 5 years 1 per TB of storage capacity
4P47A82668 BPQ6 Security and Compliance Bundle 1 per system (contains two licenses)
4P47A83121 BQ8X Hybrid Cloud Bundle 3 year per TB License 1 per TB of storage capacity
4P47A83123 BQ8W Hybrid Cloud Bundle 5 year per TB License 1 per TB of storage capacity

* Field upgrade only; no factory installation.

Configuration notes:

  • The SnapLock feature is licensed on a per-controller basis; that is, two licenses are needed per system, and these two licenses are contained in a single orderable part number. These licenses also include 5-year software support entitlement.
  • The FabricPool feature is a cluster-wide, capacity-based license that is available for 3-year or 5-year subscription terms.

Upgrading to Unified Premium ONTAP

To upgrade your existing ONTAP installation to Unified Premium ONTAP, use DCSC to specify the storage you already have installed, since the upgrade license is based on your existing configuration.
https://dcsc.lenovo.com/#/configuration/cto/7D4FCTO2WW?hardwareType=storage

The software license for field upgrades is ordered via the CTO base 7D4FCTO2WW, as listed in the following table.

Table 12. Feature codes for ONTAP upgrades (MTM 7D4FCTO2WW)
Feature code Description
BNDK Unified Fundamental to Unified Premium ONTAP Upgrade Selection
BNDJ All SAN Premium to Unified Premium ONTAP Upgrade Selection
BNDH All SAN Fundamental to Unified Premium ONTAP Upgrade Selection
BNKP All SAN Base to Unified Premium CFC Selection (PRC only)
BNKN Unified Base to Unified Premium CFC Selection (PRC only)

Management

The ThinkSystem DM5100F supports the following management interfaces:

  • Lenovo ThinkSystem Storage Manager, a web-based interface via HTTPS for single-system management or centralized management of the cluster of systems, that runs on the storage system itself and requires only a supported browser (Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox), so there is no need for a separate console or plug-in.
  • Command line interface (CLI) via SSH or through serial console.
  • Syslog, SNMP, and e-mail notifications.
  • Optional Lenovo XClarity for discovery, inventory, monitoring, and alerts.

Power supplies and cables

The ThinkSystem DM5100 and DM240N 2U24 SFF enclosures ship with two redundant hot-swap 1600 W (200-240 V) Platinum AC power supplies, each with an IEC 320-C14 connector.

Each ThinkSystem DM Series enclosure requires the selection of two power cables.

Note: A 110V power source is not supported

Rack installation

The individually shipped ThinkSystem DM5100F and DM240N enclosures come with the ThinkSystem Storage Rack Mount Kit 2U24/4U60 listed in the following table.

Table 13. 4-post rack mount kit
Feature code Description Quantity
B6Y6 Lenovo ThinkSystem NVMe Rail Kit 4 post 1

When the ThinkSystem DM Series enclosures are factory-integrated and shipped installed in a rack cabinet, the rack mount kits that support Ship-in-Rack (SIR) capabilities are derived by the configurator. The SIR-capable rack mount kits are listed in the following table.

Table 14. 4-post SIR rack mount kits
Feature code Description Quantity
B6Y7 ThinkSystem NVMe Adjustable Rail Kit 1

The following table summarizes the rack mount kit features and specifications.

Table 15. Rack mount kit features and specifications summary
Attribute Screw-in fixed rail with adjustable depth
2U24 2U24 SIR
Feature code B38Y B6TH
Enclosure support DM5100F, DM240N DM5100F, DM240N
Rail type Fixed (static) with adjustable depth Fixed (static) with adjustable depth
Tool-less installation No No
In-rack maintenance Yes* Yes*
Ship-in-rack (SIR) support No Yes
1U PDU support Yes Yes
0U PDU support Limited** Limited**
Rack type IBM or Lenovo 4-post,
I
EC standard-compliant
IBM or Lenovo 4-post,
IEC standard-compliant
Mounting holes Square or round Square or round
Mounting flange thickness 2.0 - 3.3 mm (0.08 - 0.13 in.) 2.0 - 3.3 mm (0.08 - 0.13 in.)
Distance between front and rear mounting flanges^ 605 - 813 mm (23.8 - 32 in.) 605 - 813 mm (23.8 - 32 in.)

* The majority of the enclosure components can be serviced from the front or rear of the enclosure, which does not require the removal of the enclosure from the rack cabinet.
** If a 0U PDU is used, the rack cabinet must be at least 1000 mm (39.37 in.) deep for 2U24 enclosures.
^ Measured when mounted on the rack, from the front surface of the front mounting flange to the rear most point of the rail.

Physical specifications

The ThinkSystem DM5100F controller enclosure has the following dimensions and weight:

  • Height: 87 mm (3.4 in.)
  • Width with flange: 483 mm (19 in.)
  • Width without flange: 447 mm (17.6 in.)
  • Depth: 543 mm (21.4 in.)
  • Weight (fully configured): 24.6 kg (54.3 lb)

The ThinkSystem DM240N 2U24 SFF enclosure has the following dimensions and weight:

  • Height: 87 mm (3.4 in.)
  • Width with flange: 483 mm (19 in.)
  • Width without flange: 447 mm (17.6 in.)
  • Depth: 543 mm (21.4 in.)
  • Weight (fully configured): 30.2 kg (66.6 lb)

Operating environment

The ThinkSystem DM5100F and DM240N 2U24 SFF enclosures are supported in the following environment:

  • Air temperature:
    • Operating: 10 to 35 °C (50 to 95 °F)
    • Non-operating: -40 °C to +70 °C (-40 °F to 158 °F)
    • Maximum altitude: 3050 m (10,000 ft)
  • Relative humidity:
    • Operating: 8% to 80% (non-condensing)
    • Non-operating: 10% to 95% (non-condensing)
  • Electrical power:
    • DM5100F:
      • 200 to 240 (nominal) V AC; 50 Hz or 60 Hz; 5.40 A
      • Power load = 1079W (maximum), 826.9W (typical)
    • DM240N:
      • 100 to 127 (nominal) V AC; 50 Hz or 60 Hz; 4.11 A
      • 200 to 240 (nominal) V AC; 50 Hz or 60 Hz; 2.05 A
      • Maximum system power load: 390 W
  • Heat dissipation:
    • DM5100F: 3682.79 BTU/Hr (maximum), 2822.13 BUT/Hr (typical)
    • DM240N: 1331 BTU/hour
  • Acoustical noise emission:
    • DM5100F: 7.2 bels
    • DM240N: 6.4 bels

Warranty and support

The DM5100F and expansion enclosure have a  3-year warranty based on the machine type of the system:

  • DM5100F controller enclosure: 7D3K (3-year warranty)
  • DM240N expansion enclosure: 7Y62 (3-year warranty)

The standard warranty terms are customer-replaceable unit (CRU) and onsite (for field-replaceable units FRUs only) with standard call center support during normal business hours and 9x5 Next Business Day Parts Delivered.

Lenovo’s additional support services provide a sophisticated, unified support structure for your data center, with an experience consistently ranked number one in customer satisfaction worldwide. Available offerings include:

  • Premier Support

    Premier Support provides a Lenovo-owned customer experience and delivers direct access to technicians skilled in hardware, software, and advanced troubleshooting, in addition to the following:

    • Direct technician-to-technician access through a dedicated phone line
    • 24x7x365 remote support
    • Single point of contact service
    • End to end case management
    • Third-party collaborative software support
    • Online case tools and live chat support
    • On-demand remote system analysis
  • Warranty Upgrade (Preconfigured Support)

    Services are available to meet the on-site response time targets that match the criticality of your systems.

    • 3, 4, or 5 years of service coverage
    • 1-year or 2-year post-warranty extensions
    • Foundation Service: 9x5 service coverage with next business day onsite response. YourDrive YourData is an optional extra (see below).
    • Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed repair (available only in select markets). Bundled with YourDrive YourData.
    • Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select markets). Bundled with YourDrive YourData.
  • Managed Services

    Lenovo Managed Services provides continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of your data center using state-of-the-art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.

    Quarterly reviews check error logs, verify firmware & OS device driver levels, and software as needed. We’ll also maintain records of latest patches, critical updates, and firmware levels, to ensure you systems are providing business value through optimized performance.

  • Technical Account Management (TAM)

    A Lenovo Technical Account Manager helps you optimize the operation of your data center based on a deep understanding of your business. You gain direct access to your Lenovo TAM, who serves as your single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. In addition, your TAM will help proactively make service recommendations and manage your service relationship with Lenovo to make certain your needs are met.

  • Enterprise Server Software Support

    Enterprise Software Support is an additional support service providing customers with software support on Microsoft, Red Hat, SUSE, and VMware applications and systems. Around the clock availability for critical problems plus unlimited calls and incidents helps customers address challenges fast, without incremental costs. Support staff can answer troubleshooting and diagnostic questions, address product comparability and interoperability issues, isolate causes of problems, report defects to software vendors, and more.

  • YourDrive YourData

    Lenovo’s YourDrive YourData is a multi-drive retention offering that ensures your data is always under your control, regardless of the number of drives that are installed in your Lenovo server. In the unlikely event of a drive failure, you retain possession of your drive while Lenovo replaces the failed drive part. Your data stays safely on your premises, in your hands. The YourDrive YourData service can be purchased in convenient bundles and is optional with Foundation Service. It is bundled with Essential Service and Advanced Service.

  • Health Check

    Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that your systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.

Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.

Lenovo Service offerings are region-specific. Not all preconfigured support and upgrade options are available in every region. For information about Lenovo service upgrade offerings that are available in your region, refer to the following resources:

For service definitions, region-specific details, and service limitations, please refer to the following documents:

Services

Lenovo Services is a dedicated partner to your success. Our goal is to reduce your capital outlays, mitigate your IT risks, and accelerate your time to productivity.

Note: Some service options may not be available in all countries. For more information, go to https://www.lenovo.com/services. For information about Lenovo service upgrade offerings that are available in your region, contact your local Lenovo sales representative or business partner.

Here’s a more in-depth look at what we can do for you:

  • Asset Recovery Services

    Asset Recovery Services (ARS) helps customers recover the maximum value from their end-of-life equipment in a cost-effective and secure way. On top of simplifying the transition from old to new equipment, ARS mitigates environmental and data security risks associated with data center equipment disposal. Lenovo ARS is a cash-back solution for equipment based on its remaining market value, yielding maximum value from aging assets and lowering total cost of ownership for your customers. For more information, see the ARS page, https://lenovopress.com/lp1266-reduce-e-waste-and-grow-your-bottom-line-with-lenovo-ars.

  • Assessment Services

    An Assessment helps solve your IT challenges through an onsite, multi-day session with a Lenovo technology expert. We perform a tools-based assessment which provides a comprehensive and thorough review of a company's environment and technology systems. In addition to the technology based functional requirements, the consultant also discusses and records the non-functional business requirements, challenges, and constraints. Assessments help organizations like yours, no matter how large or small, get a better return on your IT investment and overcome challenges in the ever-changing technology landscape.

  • Design Services

    Professional Services consultants perform infrastructure design and implementation planning to support your strategy. The high-level architectures provided by the assessment service are turned into low level designs and wiring diagrams, which are reviewed and approved prior to implementation. The implementation plan will demonstrate an outcome-based proposal to provide business capabilities through infrastructure with a risk-mitigated project plan.

  • Basic Hardware Installation

    Lenovo experts can seamlessly manage the physical installation of your server, storage, or networking hardware. Working at a time convenient for you (business hours or off shift), the technician will unpack and inspect the systems on your site, install options, mount in a rack cabinet, connect to power and network, check and update firmware to the latest levels, verify operation, and dispose of the packaging, allowing your team to focus on other priorities.

  • Deployment Services

    When investing in new IT infrastructures, you need to ensure your business will see quick time to value with little to no disruption. Lenovo deployments are designed by development and engineering teams who know our Products & Solutions better than anyone else, and our technicians own the process from delivery to completion. Lenovo will conduct remote preparation and planning, configure & integrate systems, validate systems, verify and update appliance firmware, train on administrative tasks, and provide post-deployment documentation. Customer’s IT teams leverage our skills to enable IT staff to transform with higher level roles and tasks.

  • Integration, Migration, and Expansion Services

    Move existing physical & virtual workloads easily, or determine technical requirements to support increased workloads while maximizing performance. Includes tuning, validation, and documenting ongoing run processes. Leverage migration assessment planning documents to perform necessary migrations.

Regulatory compliance

The ThinkSystem DM Series enclosures conform to the following regulations:

  • United States: FCC Part 15, Class A; UL 60950-1
  • Canada: ICES-003, Class A; CAN/CSA-C22.2 60950-1
  • Mexico NOM
  • European Union: CE Mark (EN55032 Class A, EN55024, IEC/EN60950-1); ROHS Directive 2011/65/EU
  • Russia, Kazakhstan, Belarus: EAC
  • China: CCC GB 4943.1, GB 17625.1, GB 9254 Class A; CELP; CECP
  • Japan: VCCI, Class A
  • Taiwan: BSMI CNS 13438, Class A; CNS 14336-1
  • Korea KN32/35, Class A
  • Australia/New Zealand: AS/NZS CISPR 22 Class A

Interoperability

Lenovo provides end-to-end storage compatibility testing to deliver interoperability throughout the network. The ThinkSystem DM5100F Unified Flash Storage Array supports attachment to Lenovo servers by using NVMe over Fibre Channel (NVMe/FC), NAS (NFS and CIFS/SMB), iSCSI, and Fibre Channel storage connectivity.

For end-to-end storage configuration support, refer to the Lenovo Storage Interoperation Center (LSIC):
https://datacentersupport.lenovo.com/us/en/lsic

Use the LSIC to select the known components of your configuration and then get a list all other supported combinations, with details about supported hardware, firmware, operating systems, and drivers, plus any additional configuration notes. View results on screen or export them to Excel.

Cluster interconnect

The following table lists the Ethernet storage switch that can be used with the ThinkSystem DM5100F All Flash Storage Array for cluster interconnect and MetroCluster IP configurations.

Table 16. Ethernet storage switch
Description Part number
BES-53248 Ethernet Storage Switch: 16x SFP ports and 2x QSFP ports active, 2 PS (CTO only) 7D2SCTO1WW

For more information, see the BES-53248 Ethernet Storage Switch for Lenovo Product Guide:
http://lenovopress.com/lp1226

Fibre Channel SAN switches

Lenovo offers the ThinkSystem DB Series of Fibre Channel SAN switches for high-performance storage expansion. See the DB Series product guides for models and configuration options:

Rack cabinets

The following table lists the supported rack cabinets.

Table 17. Rack cabinets
Part number Description
93072RX 25U Standard Rack (1000mm)
93072PX 25U Static S2 Standard Rack (1000mm)
7D6DA007WW ThinkSystem 42U Onyx Primary Heavy Duty Rack Cabinet (1200mm)
7D6DA008WW ThinkSystem 42U Pearl Primary Heavy Duty Rack Cabinet (1200mm)
93604PX 42U 1200mm Deep Dynamic Rack
93614PX 42U 1200mm Deep Static Rack
93634PX 42U 1100mm Dynamic Rack
93634EX 42U 1100mm Dynamic Expansion Rack
93074RX 42U Standard Rack (1000mm)
7D6EA009WW ThinkSystem 48U Onyx Primary Heavy Duty Rack Cabinet (1200mm)
7D6EA00AWW ThinkSystem 48U Pearl Primary Heavy Duty Rack Cabinet (1200mm)
Withdrawn rack cabinets
201886X 11U Office Enablement Kit
93084PX 42U Enterprise Rack
93084EX 42U Enterprise Expansion Rack
93604EX 42U 1200mm Deep Dynamic Expansion Rack
93614EX 42U 1200mm Deep Static Expansion Rack
93074XX 42U Standard Rack Extension
93634BX PureFlex System 42U Expansion Rack
93634DX PureFlex System 42U Expansion Rack
93634AX PureFlex System 42U Rack
93634CX PureFlex System 42U Rack
93624PX 47U 1200mm Deep Static Rack
93624EX 47U 1200mm Deep Static Expansion Rack

For specifications about these racks, see the Lenovo Rack Cabinet Reference, available from:
https://lenovopress.com/lp1287-lenovo-rack-cabinet-reference

For more information, see the list of Product Guides in the Rack cabinets category:
https://lenovopress.com/servers/options/racks

Power distribution units

The following table lists the power distribution units (PDUs) that are offered by Lenovo.

Table 18. Power distribution units
Part
number
Feature
code
Description
ANZ
ASEAN
Brazil
EET
MEA
RUCIS
WE
HTK
INDIA
JAPAN
LA
NA
PRC
0U Basic PDUs
00YJ776 ATZY 0U 36 C13/6 C19 24A 1 Phase PDU N Y Y N N N N N N Y Y Y N
00YJ779 ATZX 0U 21 C13/12 C19 48A 3 Phase PDU N N Y N N N Y N N Y Y Y N
00YJ777 ATZZ 0U 36 C13/6 C19 32A 1 Phase PDU Y Y N Y Y Y Y Y Y N N Y Y
00YJ778 AU00 0U 21 C13/12 C19 32A 3 Phase PDU Y Y N Y Y Y Y Y Y N N Y Y
0U Switched and Monitored PDUs
00YJ783 AU04 0U 12 C13/12 C19 Switched and Monitored 48A 3 Phase PDU N N Y N N N Y N N Y Y Y N
00YJ781 AU03 0U 20 C13/4 C19 Switched and Monitored 24A 1 Phase PDU N N Y N Y N Y N N Y Y Y N
00YJ782 AU02 0U 18 C13/6 C19 Switched and Monitored 32A 3 Phase PDU Y Y Y Y Y Y Y Y Y N Y N Y
00YJ780 AU01 0U 20 C13/4 C19 Switched and Monitored 32A 1 Phase PDU Y Y Y Y Y Y Y Y Y N Y N Y
1U Switched and Monitored PDUs
4PU7A81117 BNDV 1U 18 C19/C13 switched and monitored 48A 3P WYE PDU - ETL N N N N N N N N N N N Y N
4PU7A77467 BLC4 1U 18 C19/C13 Switched and Monitored 80A 3P Delta PDU N N N N N N N N N Y N Y N
46M4002 5896 1U 9 C19/3 C13 Switched and Monitored DPI PDU Y Y Y Y Y Y Y Y Y Y Y Y Y
46M4004 5894 1U 12 C13 Switched and Monitored DPI PDU Y Y Y Y Y Y Y Y Y Y Y Y Y
46M4003 5897 1U 9 C19/3 C13 Switched and Monitored 60A 3 Phase PDU Y Y Y Y Y Y Y Y Y Y Y Y Y
46M4005 5895 1U 12 C13 Switched and Monitored 60A 3 Phase PDU Y Y Y Y Y Y Y Y Y Y Y Y Y
1U Ultra Density Enterprise PDUs (9x IEC 320 C13 + 3x IEC 320 C19 outlets)
71763NU 6051 Ultra Density Enterprise C19/C13 PDU 60A/208V/3PH N N Y N N N N N N Y Y Y N
71762NX 6091 Ultra Density Enterprise C19/C13 PDU Module Y Y Y Y Y Y Y Y Y Y Y Y Y
1U C13 Enterprise PDUs (12x IEC 320 C13 outlets)
39M2816 6030 DPI C13 Enterprise PDU Plus Module (WW) Y Y Y Y Y Y Y Y Y Y Y Y Y
39Y8941 6010 DPI C13 Enterprise PDU Module (WW) Y Y Y Y Y Y Y Y Y Y Y Y Y
1U C19 Enterprise PDUs (6x IEC 320 C19 outlets)
39Y8948 6060 DPI C19 Enterprise PDU Module (WW) Y Y Y Y Y Y Y Y Y Y Y Y Y
39Y8923 6061 DPI Three-phase 60A/208V C19 Enterprise PDU (US) N N Y N N N Y N N N Y Y N
1U Front-end PDUs (3x IEC 320 C19 outlets)
39Y8939 6003 DPI Single-phase 30A/208V Front-end PDU (US) Y Y Y Y Y Y Y Y Y Y Y Y Y
39Y8934 6005 DPI Single-phase 32A/230V Front-end PDU (International) Y Y Y Y Y Y Y Y Y Y Y Y Y
39Y8940 6004 DPI Single-phase 60A/208V Front-end PDU (US) Y N Y Y Y Y Y N N Y Y Y N
39Y8935 6006 DPI Single-phase 63A/230V Front-end PDU (International) Y Y Y Y Y Y Y Y Y Y Y Y Y
Line cords for 1U PDUs that ship without a line cord
40K9611 6504 4.3m, 32A/380-415V, EPDU/IEC 309 3P+N+G 3ph wye (non-US) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9612 6502 4.3m, 32A/230V, EPDU to IEC 309 P+N+G (non-US) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9613 6503 4.3m, 63A/230V, EPDU to IEC 309 P+N+G (non-US) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9614 6500 4.3m, 30A/208V, EPDU to NEMA L6-30P (US) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9615 6501 4.3m, 60A/208V, EPDU to IEC 309 2P+G (US) Line Cord N N Y N N N Y N N Y Y Y N
40K9617 6505 4.3m, 32A/230V, Souriau UTG Female to AS/NZ 3112 (Aus/NZ) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9618 6506 4.3m, 32A/250V, Souriau UTG Female to KSC 8305 (S. Korea) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y

For more information, see the Lenovo Press documents in the PDU category:
https://lenovopress.com/servers/options/pdu

Uninterruptible power supply units

The following table lists the uninterruptible power supply (UPS) units that are offered by Lenovo.

Table 19. Uninterruptible power supply units
Part number Description
55941KX RT1.5kVA 2U Rack or Tower UPS (200-240VAC)
55942KX RT2.2kVA 2U Rack or Tower UPS (200-240VAC)
55943KX RT3kVA 2U Rack or Tower UPS (200-240VAC)
55945KX RT5kVA 3U Rack or Tower UPS (200-240VAC)
55946KX RT6kVA 3U Rack or Tower UPS (200-240VAC)
55948KX RT8kVA 6U Rack or Tower UPS (200-240VAC)
55949KX RT11kVA 6U Rack or Tower UPS (200-240VAC)
55948PX RT8kVA 6U 3:1 Phase Rack or Tower UPS (380-415VAC)
55949PX RT11kVA 6U 3:1 Phase Rack or Tower UPS (380-415VAC)
55943KT† ThinkSystem RT3kVA 2U Standard UPS (200-230VAC) (2x C13 10A, 2x GB 10A, 1x C19 16A outlets)
55943LT† ThinkSystem RT3kVA 2U Long Backup UPS (200-230VAC) (2x C13 10A, 2x GB 10A, 1x C19 16A outlets)
55946KT† ThinkSystem RT6kVA 5U UPS (200-230VAC) (2x C13 10A outlets, 1x Terminal Block output)
5594XKT† ThinkSystem RT10kVA 5U UPS (200-230VAC) (2x C13 10A outlets, 1x Terminal Block output)

† Only available in China and countries in the Asia Pacific region.

For more information, see the list of Product Guides in the UPS category:
https://lenovopress.com/servers/options/ups

Lenovo Financial Services

Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Lenovo Financial Services offers financing solutions and services that complement your technology solution anywhere in the world.

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, non-profit organizations, governments and educational institutions to finance their entire technology solution. We focus on making it easy to do business with us. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service. Our systems, processes and flexible policies support our goal of providing customers with a positive experience.

We finance your entire solution. Unlike others, we allow you to bundle everything you need from hardware and software to service contracts, installation costs, training fees, and sales tax. If you decide weeks or months later to add to your solution, we can consolidate everything into a single invoice.

Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. As a premier client, you have a dedicated finance specialist who manages your account through its life, from first invoice through asset return or purchase. This specialist develops an in-depth understanding of your invoice and payment requirements. For you, this dedication provides a high-quality, easy, and positive financing experience.

For your region-specific offers, please ask your Lenovo sales representative or your technology provider about the use of Lenovo Financial Services. For more information, see the following Lenovo website:

https://www.lenovo.com/us/en/landingpage/lenovo-financial-services/

Related product families

Product families related to this document are the following:

Trademarks

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