Lenovo ThinkSystem ST50 V2 Server

The Lenovo ThinkSystem ST50 V2 single-socket tower server is an entry level server ideal for small businesses, home offices, retail, educational institutions and branch offices. The server supports one Intel Xeon E-2300 Series processor (formerly codenamed "Rocket Lake") or Intel Pentium ("Comet Lake Refresh") and up to 128 GB of 3200 MHz TruDDR4 ECC memory.

The following figure shows the ThinkSystem ST50 V2.

Figure 1. Lenovo ThinkSystem ST50 V2

The ThinkSystem ST50 V2 server is an office-friendly tower server that has been optimized to provide enterprise-class features to small businesses, retail, educational institutions and branch offices.

Scalability and performance

The ST50 V2 offers numerous features to boost performance, improve scalability, and reduce costs:

• Improved single-socket processor performance:
  • Intel Xeon E-2300 Series processors ("Rocket Lake-E") up to to 8 cores and core speeds up to 3.7 GHz
  • Intel Pentium G6405, G6505 and G6605 processors ("Comet Lake Refresh") with 2 cores and core speeds up to 4.3 GHz
• Up to four 3200 MHz DDR4 ECC UDIMMs provide speed and capacity of up to 128 GB
• Three PCIe slots for I/O expansion, one of which has the new PCIe Gen4 interface to maximize I/O performance.
• Support for a NVMe M.2 drive for OS boot operations
• Up to three non-hot-swap (NHS) drive bays, two 3.5-inch and one 2.5-inch, supporting hard disk drives (HDDs) or solid-state drives (SSDs) provide flexible internal storage capacity.
• The use of SSDs instead of, or along with, traditional spinning drives (HDDs) can significantly improve I/O performance.

Availability and serviceability

The ST50 V2 provides many features to simplify serviceability and increase system uptime:

• Designed to run 24 hours a day, 7 days a week
• The server supports UDIMM memory with ECC protection which provides error correction not available in PC-class "servers" that use parity memory. Avoiding system crashes (and data loss) due to soft memory errors means greater system uptime.
• Tool-less cover removal provides easy access to upgrades and serviceable parts, such as memory and adapter cards.
• A choice of affordable onboard SATA RAID or advanced hardware RAID redundancy offers data protection and greater system uptime.
• The use of SSDs can provide better reliability than the use of traditional HDDs, for greater uptime.
• Built-in Active Management Technology based on Intel Active Management Technology (AMT) 15.0 which continuously monitors system parameters, sends alerts, and enables administrators to perform remote recovery actions to minimize downtime.
• The Lenovo XClarity Provisioning Manager Lite tool can be used to install an operating system on the server and perform system diagnostics.
• One-year or three-year customer-replaceable unit (CRU) and onsite limited warranty with next business day response. Optional service upgrades are available.

Energy efficiency

The ST50 V2 offers the following energy saving features to save energy, reduce operational costs, increase energy availability, and contribute to a green environment:

• 80 PLUS Platinum-certified power supply (select models) enables greater energy savings while providing flexibility to meet your business needs.
• Intelligent Cooling Engine (ICE) actively monitors component temperatures in real-time and optimally adjusts the speeds of the fans to keep the system cooler and quieter.
• The ThinkSystem Capacity Planner tool provides information about the power consumption and electric current calculation for the different configurations of servers and other devices, which helps plan deployment of servers and devices in an efficient way.
• Intel Intelligent Power Capability powers individual processor elements on and off as needed, to reduce power draw.

The ThinkSystem ST50 V2 improves on the previous generation ST50, as summarized in the following table.

The following figure shows the front of the server.

Figure 2. Front view of the ThinkSystem ST50 V2 server

The following figure shows the rear of the server.

Figure 3. Rear view of the ThinkSystem ST50 V2 server

The following figure shows the locations of key components inside the server. The optical drive bay and drive bays 2 and 3 are removed to show the system board. To view the drive bays, see the Internal storage section.

Figure 4. Internal view of the ThinkSystem ST50 V2 server

The following figure shows the architectural block diagram of the ST50 V2, showing the major components and their connections.

Figure 5. ST50 V2 system architectural block diagram

The following table lists the standard specifications.

ThinkSystem ST50 V2 models can be configured by using the Lenovo Data Center Solution Configurator (DCSC).

Preconfigured server models may also be available for the ST50 V2, however these are region-specific; that is, each region may define their own server models, and not all server models are available in every region.

The following table lists the base CTO models of the ThinkSystem ST50 V2 server.

The following tables list the available models, grouped by region.

• Models for Asia Pacific region
• Models for Australia and New Zealand
• Models for Brazil
• Models for EMEA region
• Models for Hong Kong, Taiwan, Korea (HTK)
• Models for India
• Models for Japan
• Models for Latin American countries (except Brazil)
• Models for USA and Canada

Refer to the Specifications section for information about standard features of the server.

The ST50 V2 supports one processor from the following Intel product families:

• Intel Xeon E-2300 Series processors ("Rocket Lake-E")
• Intel Pentium G6405, G6505 and G6605 processors ("Comet Lake Refresh")

All supported processors have the following characteristics:

• LGA 1200 socket (Socket H5)
• 14 nm semiconductor process technology
• Direct Media Interface (DMI) 3.0 connection to PCH
  • Xeon E-2300: DMI 3.0 x8 connection
  • Pentium: DMI 3.0 x4 connection
• Two DDR4 memory channels
• Support for ECC memory
  • Xeon E-2300: Up to 3200 MHz memory speed
  • Pentium: Up to 2666 MHz memory speed
• PCIe lanes:
  • Xeon E-2300: 20x PCIe 4.0 I/O lanes
  • Pentium: 16x PCIe 3.0 I/O lanes

The following table lists the supported processors.

The ST50 V2 supports Lenovo TruDDR4 memory. TruDDR4 memory uses the highest-quality components sourced from Tier 1 DRAM suppliers and only memory that meets strict requirements is selected. It is compatibility-tested and tuned to maximize performance and reliability.

TruDDR4 memory has a unique signature programmed into the DIMM, which enables ThinkSystem servers to verify whether the memory installed is qualified and supported. From a service and support standpoint, TruDDR4 memory automatically assumes the system's warranty, and service and support provided worldwide.

The processors have 2 memory channels and support 2 DIMMs per channel. The ST50 V2 supports 1, 2 or 4 DIMMs. 3 installed DIMMs is not supported. All DIMMs installed must be identical.

DIMMs installed in the ST50 V2 operate at a speed based on the processor installed, the number of DIMMs installed, and whether the DIMMs are single-rank or dual-rank:

• When connected to a Xeon processor:
  • 1 or 2 DIMMs: 3200 MHz
  • 4 single-rank (1R) DIMMs: 3200 MHz
  • 4 dual-rank (2R) DIMMs: 2933 MHz
• When connected to a Pentium processor:
  • 1 or 2 DIMMs (1 DPC): 2666 MHz
  • 4 single-rank (1R) DIMMs: 2666 MHz
  • 4 dual-rank (2R) DIMMs: 2400 MHz

The following table lists the memory options that are available for the ST50 V2 server.

The following rules apply when selecting the memory configuration:

• The server only supports UDIMMs
• Quantities of 1, 2 or 4 DIMMs are supported. 3 DIMMs is not supported.
• All DIMMs must be identical (same part number)
• When installing two DIMMs, install one in each memory channel (DIMM slots 1 and 3)
• Memory mirroring and memory rank sparing are not supported

The ST50 V2 supports up to three non-hot-swap drives, one 2.5-inch and two 3.5-inch drives. The system also supports an 9mm slim SATA optical disk drive.

Topics in this section:

• Drive bays
• M.2 drives
• Field upgrades

For information about the optical drive, see the Optical drives section.

Drive bays

The drive bays are as follows:

• Drive bay 1: 3.5-inch HDD or SSD, non-hot-swap
• Drive bay 2: 2.5-inch SSD, non-hot-swap, optional
• Drive bay 3: 3.5-inch HDD or SSD, non-hot-swap, optional

The location of these bays is shown in the following figure.

Figure 6. ST50 V2 drive bays (front view)

The following figure shows the internals of the server with the drive bays and optical drive installed.

Figure 7. ST50 V2 drive bays (side view)

Drive bays 2 and 3 are optional. For CTO orders, the following table lists the ordering information to configure these bays.

M.2 drives

The ST50 V2 supports a single M.2 drive, mounted in a bracket. Ordering information for the bracket is listed in the following table.

The following figure shows how the M.2 bracket is used.

Figure 8. ThinkSystem ST50 V2 NVMe M.2 Bracket Kit

Supported M.2 drives are listed in the Internal drive options section.

Field upgrades

The ST50 V2 supports the following upgrades:

• Add drives to a zero drive (drive-less) server
• Add a RAID adapter or HBA to replace the onboard SATA drive controller
• Add drive bays
• Add an optical drive, as described in the Optical drives section

If you are planning to do a field upgrade of a server without drives to add drives that connect to the onboard SATA controller, you will need the power cables from the ThinkSystem ST50 V2 Internal Drive Cable Kit, 4X97A78621, plus the SATA cables that are included in each drive option.

If you are planning to do a field upgrade to add a RAID adapter or HBA, you will need the cables from ThinkSystem ST50 V2 Internal Drive Cable Kit, 4X97A78621, The MiniSAS data cable in the kit will replace the SATA data cables to all three drives. Use the power cables if you are upgrading from a server without any drives otherwise use the existing power cables already installed.

The following table lists the ordering information.

The ST50 V2 has an onboard 6Gbps SATA controller with 3 connections on the system board for the 3 internal drive bays. These ports can be used in either AHCI (JBOD) mode or RSTe (RAID) mode. RSTe mode supports RAID 0, 1 and 5.

Advanced RAID support or HBA support is available with the addition of a RAID adapter or HBA as listed in the following table.

For a comparison of the functions of the supported storage adapters, see the ThinkSystem RAID Adapter and HBA Reference:
https://lenovopress.com/lp1288-lenovo-thinksystem-raid-adapter-and-hba-reference#st50-v2-support=ST50%2520V2

Configuration notes:

• RAID array support: For CTO orders, you can only form a RAID array (RAID-0 or RAID-1) using the two 3.5-inch drives. If you require a CTO RAID configuration of three drives (RAID-5), then SSDs will be required for all drives and you will need to request a Special Bid order. RAID-5 is supported if configured in the field, provided all drives are SSDs.
• Virtualization support: The SATA ports can be used with virtualization hypervisors, including VMware ESXi, Linux KVM, Xen, and Microsoft Hyper-V, however support is limited to AHCI (non-RAID) mode. RSTe mode is not supported with virtualization hypervisors.

• E810 Ethernet and X350 RAID/HBAs: The use of both an Intel E810 network adapter and an X350 HBA/RAID adapter (9350, 5350 and 4350) is currently not supported in ThinkSystem servers. For details see Support Tip HT513226. Planned support for this combination of adapters is 4Q/2023 (SI 23-2).

The ST50 V2 supports one or two 3.5-inch non-hot-swap drives and optionally one 2.5-inch non-hot-swap drive.

Each drive option part number includes:

• Tray to mount the drive in the server
• 185mm SATA signal cable to connect the drive (when installed in bay 1 or 2) to the onboard SATA controller on the system board.

The SATA cable needed when the drive is installed in bay 3 is preinstalled, included with ThinkSystem ST50 V2 3.5" Drive Bay 3 Cage Kit, 4XF7A79662, or included with ThinkSystem ST50 V2 Internal Drive Cable Kit, 4X97A78621. See the Field upgrades section for details.

For CTO orders, the necessary cables and trays will be derived by the configurator.

The following tables list the drive options for internal storage of the server.

Choosing the right drive type depends on the usage pattern. Improper use of Client HDDs (such as the workload rate exceeding 55 TB/year) will lead to significant risk and increase the drives failure rate.

* The specifications for the product assumes the I/O workload does not exceed the average annualized workload rate limit of 55 TB/year. Workloads exceeding the annualized rate may degrade and impact reliability as experienced by the particular application. The average annualized workload rate limit is in units of TB per calendar year.

The server does not supports any internal backup unit, such as a tape drive or RDX drive. External backup units are available as described in the External backup units section.

The ST50 V2 optionally supports an internal optical drive. CTO ordering information is listed in the following table.

To add the optical drive as a field upgrade, use the parts listed in the following table.

The optical drive is based on the HLDS Model GUE1N Super Multi DVD Writer and supports the following formats:

• DVD-ROM, DVD-ROM DL, DVD-R, DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW
• CD-ROM, CD-ROM XA, CD-I, Video CD, CD-Audio, CD-Extra, CD-Text, CD-R, CD-RW

External optical drive

The server supports the external USB optical drive listed in the following table.

The drive is based on the Lenovo Slim DVD Burner DB65 drive and supports the following formats: DVD-RAM, DVD-RW, DVD+RW, DVD+R, DVD-R, DVD-ROM, DVD-R DL, CD-RW, CD-R, CD-ROM.

The server has one integrated Gigabit Ethernet port that is based on the Intel I219-LM NIC (a shared port for operating system access and management network).

The onboard NIC has the following features:

• 1 Gb Ethernet IEEE 802.3, 802.3u, and 802.3ab PHY specifications compliant
• Integrated PHY for 10/100/1000 Mbps with speed and duplex auto-negotiation
• Energy Efficient Ethernet (IEEE 802.3az)
• Wake on LAN
• Class of Service (CoS) priority (IEEE 802.1p) marking
• TCP/UDP checksum and segmentation offload (IPv4 and IPv6)
• Receive Side Scaling
• Jumbo Frames (up to 9K)
• Timing and Synchronization (IEEE 802.1as / IEEE 1588)
• Load balancing and failover teaming support:
  • Adapter fault tolerance (AFT)
  • Switch fault tolerance (SFT)
  • Adaptive load balancing (ALB)

The following table lists other supported network adapters. The maximum supported column indicates which slots each adapter is supported in. For slot locations see the I/O expansion options section.

Configuration notes:

• For more information, including the transceivers and cables that each adapter supports, see the list of Lenovo Press Product Guides in the Ethernet adapters category:
  https://lenovopress.com/servers/options/ethernet

• E810 Ethernet and X350 RAID/HBAs: The use of both an Intel E810 network adapter and an X350 HBA/RAID adapter (9350, 5350 and 4350) is currently not supported in ThinkSystem servers. For details see Support Tip HT513226. Planned support for this combination of adapters is 4Q/2023 (SI 23-2).

The ST50 V2 currently does not support SAS adapters for external storage.

The ST50 V2 does not support Fibre Channel host bus adapters.

The ST50 V2 does not support Flash Storage adapters.

The ST50 V2 server supports the graphics processing units (GPUs) listed in the following table.

Notes:

• If the processor selected does not include integrated graphics, then a GPU must be selected. See the Processors section for specifics.
• If a GPU is installed in a server that has a processor with integrated graphics, the integrated graphics (and the two DisplayPort video ports) will be disabled.
• The use of a GPU requires a power supply of at least a 300W capacity

For details about the supported GPUs, see the ThinkSystem GPU Summary:
https://lenovopress.com/lp0768-thinksystem-gpu-summary

The server has the following variable-speed fans:

• One 80mm system fan at the front of the server inside the front bezel
• One optional 92mm system fan at the rear of the server
• Fan mounted on the heatsink of the processor (only for processors ≤ 80W)
• Power supply fan

With processors with TDP ≤ 80W a heatsink with fan is attached directly to the processor. With processors with TDP > 80W, the processor heatsink is instead attached directly to the rear system fan and is connected to the processor via heat-transfer pipes. These heatsinks are shown in the following figure.

Figure 10. ST50 V2 processor heatsinks

See the Inside view in the Components and connectors section for locations.

Ordering information is listed in the following table.

Requirements:

• When the third drive bay is installed (BME1 or 4XF7A79662 or 4XF7A78618), the rear fan is required

The ST50 V2 server supports a single fixed (non-hot-swap) power supply. The power supply cannot be upgraded.

The inclusion of a power cord is model dependent as listed in the Models section.

ST50 V2 models with Intel Xeon E processors support Intel Active Management Technology (AMT) 15.0 which provides out-of-band, hardware-based advanced system control, monitoring, alerting, and remote presence functions.

ST50 V2 models with Pentium processors support Intel Standard Manageability (ISM), which is a subset of the AMT features.

Both AMT and ISM offer the following features:

• Out-of-band management
• System health and status monitoring
• System event log and alerting
• Hardware inventory
• Boot device selection
• Remote power control
• Serial over LAN
• IDE/USB Redirect for mounting remote media

In addition, AMT supports the following feature:

• KVM (keyboard, video, mouse) redirection

Note: KVM redirection requires an Intel Xeon E processor with integrated graphics.

Health monitoring, event log, alerts, hardware inventory, boot device selection, and remote power control features are accessible out-of-band with a web browser. Serial over LAN, IDE/USB Redirect, and KVM redirection features require third-party tools that are not supplied or supported by Lenovo.

Both AMT and ISM operate independently of the server and remain operational even if the server is powered off. Out-of-band management is performed through the standard Gigabit Ethernet port, which is a shared port for data and management.

AMT and ISM support the following management protocols:

• DASH 1.1
• WS-MAN
• SNMP Platform Event Traps (PET)

For more information about Intel AMT, see the the Intel AMT Implementation and Reference Guide.

The ST50 V2 offers the following security features:

• Electronic security measures:
  • Administrator and power-on passwords
  • Trusted Platform Module (TPM) supporting TPM 2.0
• Mechanical security measures
  • Loop for a padlock to prevent the side panel from being opened
  • Slot at the rear of the server for a Kensington Cable Lock
  • Optional chassis intrusion switch

The ST50 V2 is NIST 800-147 compliant.

The following table lists the security options for the server. The location of the intrusion switch is shown in the internal view of the server.

The following table lists the supported full-sized USB keyboards and mice available for Lenovo ThinkSystem servers.

The keyboards have the following features:

• Full-sized 104-key keyboard with 3 special Windows keys
• 3 LEDs for caps lock, scroll lock and num lock
• Wired USB connection with 1.8m cable
• Adjustable feet at the rear of the keyboard

The ST50 V2 has two integrated DisplayPort video ports at the back of the server. To use these ports with VGA or HDMI cables, use the dongle adapters listed in the following table.

Tip: Some models include a dongle kit. See the Models section for specifics.

Maximum display resolutions are as follows:

• Native DisplayPort: 3840 x 2160 pixels (4K) at a refresh rate of 60Hz
• With the DP to VGA Dongle Kit: 1920 x 1200 pixels at 60 Hz
• With the DP to HDMI Dongle Kit: 1920 x 1200 pixels at 60 Hz

Configuration requirements:

• Only one type of dongle can be used at a time. The use of one of each is not supported.
• Some Xeon processors do not support integrated graphics and the use of the DisplayPort video ports. See the Processors section for details.

The ST50 V2 can be installed in the rack with the Rack Mount Kit, which converts the server to a rack-mountable server.

Part number information is listed in the following table. The kit can only be ordered as an option part number, not in a CTO order.

The rack mount kit includes the following items:

• 1U tray to hold the server horizontally
• Left and right slide rails
• Cable management arm
• Brackets and other hardware
• Installation instructions

The following table summarizes the rail kit features and specifications.

The server supports the following operating systems:

• Microsoft Windows Server 2019
• Microsoft Windows Server 2022
• Red Hat Enterprise Linux 8.4
• Red Hat Enterprise Linux 8.5
• Red Hat Enterprise Linux 8.6
• Red Hat Enterprise Linux 8.7
• Red Hat Enterprise Linux 8.8
• Red Hat Enterprise Linux 8.9
• Red Hat Enterprise Linux 9.0
• Red Hat Enterprise Linux 9.1
• Red Hat Enterprise Linux 9.2
• Red Hat Enterprise Linux 9.3
• SUSE Linux Enterprise Server 15 SP3
• SUSE Linux Enterprise Server 15 SP4
• SUSE Linux Enterprise Server 15 SP5
• SUSE Linux Enterprise Server 15 Xen SP3
• SUSE Linux Enterprise Server 15 Xen SP4
• SUSE Linux Enterprise Server 15 Xen SP5
• Ubuntu 22.04 LTS 64-bit
• VMware ESXi 7.0 U3
• VMware ESXi 8.0
• VMware ESXi 8.0 U1
• VMware ESXi 8.0 U2

For a complete list of supported, certified and tested operating systems, plus additional details and links to relevant web sites, see the Operating System Interoperability Guide: https://lenovopress.com/osig

Additional requirements

Additional requirements for operating systems:

• The ST50 V2 supports UEFI BIOS boot mode only; Legacy boot mode isn't supported.
• The ST50 V2 does not support ACPI S3 (Sleep) or ACPI S4 (Hibernate) modes when running Windows 10 or Windows 11.
• The onboard SATA ports of the server can be used with virtualization hypervisors, including VMware ESXi, Linux KVM, Xen, and Microsoft Hyper-V Server, however support is limited to AHCI (non-RAID) mode. RSTe mode is not supported with virtualization hypervisors.
• The DisplayPort video ports require the following:
  • Windows: Intel VGA driver is installed
  • Linux: kernel/boot parameter "nomodeset" is added

ESXi preloads

For configure-to-order (CTO) configurations, the server can be preloaded with VMware ESXi installed on an M.2 drive. Ordering information is listed in the following table.

The ST50 V2 has the following overall physical dimensions, including tower feet, excluding components that extend outside the standard chassis, such as power supply handles:

• Width: 170 mm (6.7 inches)
• Height: 376 mm (14.8 inches)
• Depth: 316 mm (12.4 inches)

The following table lists the detailed dimensions. See the figure below for the definition of each dimension.

Figure 12. Server dimension

The server has the following weight:

• Maximum: 9.4 kg (20.7 lb)

Electrical requirements are as follows:

• Chassis with 300W power supply:
  • 100-127 (nominal) V ac; 50 Hz or 60 Hz; 3.88 A
  • 200-240 (nominal) V ac; 50 Hz or 60 Hz; 1.69 A
  • Input kilovolt-amperes (kVA): 0.365 kVA (maximum configuration)
• Chassis with 500W power supply:
  • 100-127 (nominal) V ac; 50 Hz or 60 Hz; 6.13 A
  • 200-240 (nominal) V ac; 50 Hz or 60 Hz; 2.70 A
  • Input kilovolt-amperes (kVA): 0.619 kVA (maximum configuration)

The ST50 V2 server complies with ASHRAE Class A2 specifications.

• Maximum altitude: 3,050 m (10,000 ft), derated 1°C per 300 m above 950 m
• Relative Humidity (non-condensing):
  • Operating
    • ASHRAE Class A2: 8% to 80%; maximum dew point: 21°C (70°F)
  • Shipment/storage: 8% to 90%

Acoustic noise emissions

The server has the following acoustic noise emissions declaration:

• Sound power level (L_WAd):
  • Idling: Typical: 3.5 Bel, Maximum: 5.0 Bel
  • Operating: Typical: 5.4 Bel, Maximum: 5.4 Bel
• Sound pressure level (L_pAm):
  • Idling: Typical: 25 dBA, Maximum: 37 dBA
  • Operating: Typical: 40 dBA, Maximum: 40 dBA

Note:

• These sound levels were measured in controlled acoustical environments according to procedures specified by ISO 7779 and are reported in accordance with ISO 9296.
• The declared acoustic sound levels are based on the following configurations, which may change depending on configuration/conditions:
  • Typical: 1x 80W CPU, 4x 32GB DIMM, 2x HDD or SSD, 1x 960G M.2, RAID 5350-8i, 1x 300W PSU
  • Maximum: 1x 95W CPU, 4x 32GB DIMM, 2x HDD or SSD, 1x 960G M.2, 1x T1000GPU, 1x 500W PSU

Shock and vibration

The server has the following vibration and shock limits:

• Vibration:
  • Operating: 0.21 G rms at 5 Hz to 500 Hz for 15 minutes across 3 axes
  • Non-operating: 1.04 G rms at 2 Hz to 200 Hz for 15 minutes across 6 surfaces
• Shock:
  • Operating: 15 G for 3 milliseconds in each direction (positive and negative X, Y, and Z axes)
  • Non-operating:
    • 4 kg - 11 kg: 50 G for 167 in./sec velocity change across 6 surfaces

The following specifications indicate the limits of particulates that the system can tolerate:

• Reactive gases:
  • The copper reactivity level shall be less than 200 Angstroms per month (Å/month)
  • The silver reactivity level shall be less than 200 Å/month
• Airborne particulates:
  • The room air should be continuously filtered with MERV 8 filters.
  • Air entering a data center should be filtered with MERV 11 or preferably MERV 13 filters.
  • The deliquescent relative humidity of the particulate contamination should be more than 60% RH
  • Environment must be free of zinc whiskers

For additional information, see the Specifications section of the documentation for the server, available from the Lenovo Documents site, https://pubs.lenovo.com/

The ST50 V2 has a 1-year or 3-year warranty, based on the machine type of the system:

• 7D8K - 1 year warranty
• 7D8J - 3 year warranty

The standard warranty terms are customer-replaceable unit (CRU) and onsite (for field-replaceable units FRUs only) with standard call center support during normal business hours and 9x5 Next Business Day Parts Delivered.

Lenovo’s additional support services provide a sophisticated, unified support structure for your data center, with an experience consistently ranked number one in customer satisfaction worldwide. Available offerings include:

• Premier Support

  Premier Support provides a Lenovo-owned customer experience and delivers direct access to technicians skilled in hardware, software, and advanced troubleshooting, in addition to tjhe following:

  • Direct technician-to-technician access through a dedicated phone line
  • 24x7x365 remote support
  • Single point of contact service
  • End to end case management
  • Third-party collaborative software support
  • Online case tools and live chat support
  • On-demand remote system analysis
• Warranty Upgrade (Preconfigured Support)

  Services are available to meet the on-site response time targets that match the criticality of your systems.

  • 3, 4, or 5 years of service coverage
  • Foundation Service: 9x5 service coverage with next business day onsite response. YourDrive YourData is an optional extra (see below).
  • Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed repair (available only in select markets). Bundled with YourDrive YourData.
  • Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select markets). Bundled with YourDrive YourData.
• Managed Services

  Lenovo Managed Services provides continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of your data center using state-of-the-art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.

  Quarterly reviews check error logs, verify firmware & OS device driver levels, and software as needed. We’ll also maintain records of latest patches, critical updates, and firmware levels, to ensure you systems are providing business value through optimized performance.

• Technical Account Management (TAM)

  A Lenovo Technical Account Manager helps you optimize the operation of your data center based on a deep understanding of your business. You gain direct access to your Lenovo TAM, who serves as your single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. In addition, your TAM will help proactively make service recommendations and manage your service relationship with Lenovo to make certain your needs are met.

• Enterprise Server Software Support

  Enterprise Software Support is an additional support service providing customers with software support on Microsoft, Red Hat, SUSE, and VMware applications and systems. Around the clock availability for critical problems plus unlimited calls and incidents helps customers address challenges fast, without incremental costs. Support staff can answer troubleshooting and diagnostic questions, address product comparability and interoperability issues, isolate causes of problems, report defects to software vendors, and more.

• YourDrive YourData

  Lenovo’s YourDrive YourData is a multi-drive retention offering that ensures your data is always under your control, regardless of the number of drives that are installed in your Lenovo server. In the unlikely event of a drive failure, you retain possession of your drive while Lenovo replaces the failed drive part. Your data stays safely on your premises, in your hands. The YourDrive YourData service can be purchased in convenient bundles and is optional with Foundation Service. It is bundled with Essential Service and Advanced Service.

• Health Check

  Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that your systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.

Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.

Lenovo Services is a dedicated partner to your success. Our goal is to reduce your capital outlays, mitigate your IT risks, and accelerate your time to productivity.

Here’s a more in-depth look at what we can do for you:

• Asset Recovery Services

  Asset Recovery Services (ARS) helps customers recover the maximum value from their end-of-life equipment in a cost-effective and secure way. On top of simplifying the transition from old to new equipment, ARS mitigates environmental and data security risks associated with data center equipment disposal. Lenovo ARS is a cash-back solution for equipment based on its remaining market value, yielding maximum value from aging assets and lowering total cost of ownership for your customers. For more information, see the ARS page, https://lenovopress.com/lp1266-reduce-e-waste-and-grow-your-bottom-line-with-lenovo-ars.

• Assessment Services

  An Assessment helps solve your IT challenges through an onsite, multi-day session with a Lenovo technology expert. We perform a tools-based assessment which provides a comprehensive and thorough review of a company's environment and technology systems. In addition to the technology based functional requirements, the consultant also discusses and records the non-functional business requirements, challenges, and constraints. Assessments help organizations like yours, no matter how large or small, get a better return on your IT investment and overcome challenges in the ever-changing technology landscape.

• Design Services

  Professional Services consultants perform infrastructure design and implementation planning to support your strategy. The high-level architectures provided by the assessment service are turned into low level designs and wiring diagrams, which are reviewed and approved prior to implementation. The implementation plan will demonstrate an outcome-based proposal to provide business capabilities through infrastructure with a risk-mitigated project plan.

• Basic Hardware Installation

  Lenovo experts can seamlessly manage the physical installation of your server, storage, or networking hardware. Working at a time convenient for you (business hours or off shift), the technician will unpack and inspect the systems on your site, install options, mount in a rack cabinet, connect to power and network, check and update firmware to the latest levels, verify operation, and dispose of the packaging, allowing your team to focus on other priorities.

• Deployment Services

  When investing in new IT infrastructures, you need to ensure your business will see quick time to value with little to no disruption. Lenovo deployments are designed by development and engineering teams who know our Products & Solutions better than anyone else, and our technicians own the process from delivery to completion. Lenovo will conduct remote preparation and planning, configure & integrate systems, validate systems, verify and update appliance firmware, train on administrative tasks, and provide post-deployment documentation. Customer’s IT teams leverage our skills to enable IT staff to transform with higher level roles and tasks.

• Integration, Migration, and Expansion Services

  Move existing physical & virtual workloads easily, or determine technical requirements to support increased workloads while maximizing performance. Includes tuning, validation, and documenting ongoing run processes. Leverage migration assessment planning documents to perform necessary migrations.

The ST50 V2 conforms to the following standards:

• ANSI/UL 62368-1
• IEC 62368-1 (CB Certificate and CB Test Report)
• FCC - Verified to comply with Part 15 of the FCC Rules, Class A
• Canada ICES-003, issue 7, Class A
• CSA C22.2 No. 62368-1
• CISPR 32, Class A, CISPR 35
• Argentina IEC 60950-1
• Japan VCCI, Class A
• Taiwan BSMI CNS13438, Class A; CNS14336-1; Section 5 of CNS15663
• CE, UKCA Mark (EN55032 Class A, EN62368-1, EN55024, EN55035, EN61000-3-2, EN61000-3-3, (EU) 2019/424, and EN50581-1 (RoHS))
• Korea KN32, Class A, KN35
• Russia, Belorussia and Kazakhstan, TP EAC 037/2016 (for RoHS)
• Russia, Belorussia and Kazakhstan, EAC: TP TC 004/2011 (for Safety); TP TC 020/2011 (for EMC)
• Australia/New Zealand AS/NZS CISPR 32, Class A; AS/NZS 62368.1
• UL Green Guard, UL2819
• China CCC certificate, GB17625.1; GB4943.1; GB/T9254
• China CECP certificate, CQC3135
• China CELP certificate, HJ 2507-2011
• Japanese Energy-Saving Act
• Mexico NOM-019
• TUV-GS (EN62368-1, and EK1-ITB2000)
• India BIS 13252 (Part 1)
• Germany GS
• Brazil INMETRO
• South Africa NRCS LOA
• Ukraine UkrCEPRO
• Morocco CMIM Certification (CM)
• EU2019/424 Energy Related Product (ErP Lot9)

The following table lists the external RDX backup options available.

For more information, see the Lenovo RDX USB 3.0 Disk Backup Solution product guide:
https://lenovopress.com/tips0894-rdx-usb-30

The following table lists the uninterruptible power supply (UPS) units that are offered by Lenovo.

† Only available in China and the Asia Pacific market.

For more information, see the list of Product Guides in the UPS category:
https://lenovopress.com/servers/options/ups

The following table lists the power distribution units (PDUs) that are offered by Lenovo.

For more information, see the Lenovo Press documents in the PDU category:
https://lenovopress.com/servers/options/pdu

The ST50 V2 server can be installed horizontally in a rack cabinet using the Rack Mount Kit, as described in the Rack installation section.

The following table lists the supported rack cabinets.

For specifications about these racks, see the Lenovo Rack Cabinet Reference, available from:
https://lenovopress.com/lp1287-lenovo-rack-cabinet-reference

For more information, see the list of Product Guides in the Rack cabinets category:
https://lenovopress.com/servers/options/racks

The following table lists the supported KVM consoles.

The following table lists the available KVM switches and the options that are supported with them.

For more information, see the list of Product Guides in the KVM Switches and Consoles category:
http://lenovopress.com/servers/options/kvm

Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Lenovo Financial Services offers financing solutions and services that complement your technology solution anywhere in the world.

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, non-profit organizations, governments and educational institutions to finance their entire technology solution. We focus on making it easy to do business with us. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service. Our systems, processes and flexible policies support our goal of providing customers with a positive experience.

We finance your entire solution. Unlike others, we allow you to bundle everything you need from hardware and software to service contracts, installation costs, training fees, and sales tax. If you decide weeks or months later to add to your solution, we can consolidate everything into a single invoice.

Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. As a premier client, you have a dedicated finance specialist who manages your account through its life, from first invoice through asset return or purchase. This specialist develops an in-depth understanding of your invoice and payment requirements. For you, this dedication provides a high-quality, easy, and positive financing experience.

The following sales training courses are offered for employees and partners (login required). Courses are listed in date order.

1. Lenovo Data Center Product Portfolio
   2023-07-21 | 15 minutes | Employees and Partners
   Details
   Lenovo Data Center Product Portfolio
   
   

   This course introduces the Lenovo data center portfolio, and covers servers, storage, storage networking, and software-defined infrastructure products. After completing this course about Lenovo data center products, you will be able to identify product types within each data center family, describe Lenovo innovations that this product family or category uses, and recognize when a specific product should be selected.

   Published: 2023-07-21
   Length: 15 minutes
   Employee link: Grow@Lenovo
   Partner link: Lenovo Partner Learning
   Course code: SXXW1110r6
2. Family Portfolio: ThinkSystem Intel Rack and Tower Servers
   2023-01-06 | 10 minutes | Employees and Partners
   Details
   Family Portfolio: ThinkSystem Intel Rack and Tower Servers
   
   

   This course is designed to give Lenovo sales and partner representatives a foundation for the Intel Dense server family products.
   
   After completing this course, you will be able to identify products and features within the family, describe Lenovo innovations that this product family uses, and recognize when a specific product or products should be selected.

   Published: 2023-01-06
   Length: 10 minutes
   Employee link: Grow@Lenovo
   Partner link: Lenovo Partner Learning
   Course code: SXXW1204r10
3. Lenovo Sustainable Computing
   2022-09-16 | 4 minutes | Employees and Partners
   Details
   Lenovo Sustainable Computing
   
   

   This Quick Hit describes the Lenovo sustainable computing program, and the many ways in which Lenovo strives to respect and protect the environment.

   Published: 2022-09-16
   Length: 4 minutes
   Employee link: Grow@Lenovo
   Partner link: Lenovo Partner Learning
   Course code: SXXW2504a
4. Quick Hit Video: Family Portfolio ThinkSystem Intel Rack and Tower 1S Update
   2022-02-24 | 2 minutes | Employees and Partners
   Details
   Quick Hit Video: Family Portfolio ThinkSystem Intel Rack and Tower 1S Update
   
   

   This Quick Hit video introduces three new Lenovo 1S rack and tower servers which are ideal for SMB environments – the ST50 V2, ST250 V2, and SR250 V2.

   Published: 2022-02-24
   Length: 2 minutes
   Employee link: Grow@Lenovo
   Partner link: Lenovo Partner Learning
   Course code: SXXW1204r9v
5. Intel Transparent Supply Chain on Lenovo Servers
   2021-12-03 | 12 minutes | Employees and Partners
   Details
   Intel Transparent Supply Chain on Lenovo Servers
   
   

   This course introduces the Intel Transparent Supply Chain (TSC) program, explains how the program works, and discusses the benefits of the Intel TSC program to customers. Adding the Intel TSC feature to an order is explained.

   Published: 2021-12-03
   Length: 12 minutes
   Employee link: Grow@Lenovo
   Partner link: Lenovo Partner Learning
   Course code: SXXW1230
6. Family Portfolio: Cloud
   2021-10-25 | 20 minutes | Employees and Partners
   Details
   Family Portfolio: Cloud
   
   

   This course provides Lenovo sales and business partners an overview of Lenovo cloud solutions. This includes turnkey solutions, building blocks for cloud, engineered solutions, and professional services.
   
   Learning Objectives:
   
   • Explain ThinkAgile software-defined infrastructure products
   • Explain engineered solution
   • Explain the benefits of Lenovo cloud services
   • Learn when to select a product, solution or service

   Published: 2021-10-25
   Length: 20 minutes
   Employee link: Grow@Lenovo
   Partner link: Lenovo Partner Learning
   Course code: SXTW1001r3
7. Family Portfolio: Storage Controller Options
   2021-10-19 | 25 minutes | Employees and Partners
   Details
   Family Portfolio: Storage Controller Options
   
   

   This course covers the storage controller options available for use in Lenovo servers. The classes of storage controller are discussed, along with a discussion of where they are used, and which to choose.
   Learning Objectives:
   After completing this course, you will be able to:
   • Describe the classes of storage controllers
   • Discuss where each controller class is used
   • Describe the available options in each controller class

   Published: 2021-10-19
   Length: 25 minutes
   Employee link: Grow@Lenovo
   Partner link: Lenovo Partner Learning
   Course code: SXXW1111

For more information, see these resources:

• ThinkSystem ST50 V2 product page
  https://www.lenovo.com/us/en/p/data-center/servers/towers/thinksystem-st50-v2/len21ts0004
• ThinkSystem ST50 V2 interactive 3D tour
  https://lenovopress.com/lp1568-3d-tour-thinksystem-st50-v2
• ThinkSystem ST50 V2 drivers and support
  http://datacentersupport.lenovo.com/products/servers/thinksystem/st50v2/7d8j/downloads

• ThinkSystem ST50 V2 product publications:
  http://thinksystem.lenovofiles.com/help/index.jsp
  • Quick Start
  • Tower-to-Rack Conversion Kit Installation Instructions
  • Setup Guide
  • Maintenance Manual
  • Lenovo XClarity Provisioning Manager Lite User Guide
• ServerProven hardware compatibility:
  http://www.lenovo.com/us/en/serverproven