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Table of Contents
Abstract
The Lenovo ThinkAgile SX for Microsoft Azure Stack Hub ("ThinkAgile SXM") solution delivers a pre-integrated, easy-to-deploy rack-level solution for hybrid cloud to dramatically reduce time-to-value and total cost of ownership (TCO). The solution is based on Lenovo's industry-leading data center infrastructure and Microsoft Azure Stack, an extension of Microsoft Azure Services to on-premises environments.
This product guide provides essential technical and pre-sale information on the ThinkAgile SXM models SXM4400 and SXM6400, their key features and specifications, components and options, and configuration guidelines.
This guide is intended for technical specialists, sales specialists, sales engineers, IT architects, and other IT professionals who want to learn more about the ThinkAgile SXM and consider its use in IT solutions.
Change History
Changes in the November 2022 update:
- Added table to show network switch connection types, the purpose of each, throughput speed, and the physical layer used to carry traffic
Introduction
Lenovo ThinkAgile SXM delivers a pre-integrated, easy-to-deploy rack-level solution for hybrid cloud to dramatically reduce time-to-value and total cost of ownership (TCO). The solution is based on Lenovo's industry-leading data center infrastructure and Microsoft Azure Stack Hub, an extension of Microsoft Azure Services to on-premises environments.
Suggested workloads for the ThinkAgile SXM include virtual desktop infrastructure (VDI), back-office applications, server consolidation, enterprise applications, databases, test and development environments, and cloud implementation. Starting with as few as four nodes to keep your acquisition costs down, the solution offers “pay as you grow” scalability as your needs grow.
Figure 1. Lenovo ThinkAgile SXM
Did you know?
The ThinkAgile SXM ships fully integrated into a rack cabinet, tested, configured, and ready to be plugged in and turned on; it is designed to integrate into an existing infrastructure effortlessly, to accelerate time to value and reduce infrastructure maintenance costs.
There is no up-front cloud software license acquisition cost for the ThinkAgile SXM, monthly billing is based on the actual resource usage (capacity-based licenses are also available).
Lenovo provides ThinkAgile Advantage Single Point of Support for the entire ThinkAgile solution with the nodes, networking, and software, for quicker problem determination and minimized downtime.
Key features
The Lenovo ThinkAgile SXM solution integrates computing, storage, networking, and management, and it is designed with industry-standard building blocks, including hyperconverged nodes that are built on powerful and highly reliable Lenovo ThinkSystem servers and Microsoft Azure Stack Hub software that extends Azure technologies on-premises.
ThinkAgile SXM includes the ThinkAgile SXM4400 25U model that can be scaled from 4 to 8 nodes, the ThinkAgile SXM4400 42U model that can be scaled from 4 to 16 nodes, and the ThinkAgile SXM6400 model that ships with 16 nodes.
The ThinkAgile SXM can also be deployed in a customer-provided rack cabinet with scaling from 4 to 16 nodes.
ThinkAgile SXM offers the following key features:
- Scalable ThinkAgile SXM configurations of an on-premises, hyperconverged, hybrid cloud platform designed to optimize workload performance and provide the IT agility for business demands.
- Flexible monthly billing that is based on actual resource usage helps lower acquisition cost for the entire solution by eliminating upfront cloud software licensing fees.
- Factory-integrated, pre-configured ready-to-go solutions that are delivered in a Lenovo rack cabinet or can be installed in a customer-provided rack cabinet, with all the hardware customers need for their workloads: servers, storage, and network switches, plus Azure Stack Hub cloud software and Lenovo XClarity hardware management tools.
- Designed for effortless integration into existing infrastructures, thereby reducing deployment time and saving money.
- Lenovo deployment services that are included with the solution help get customers up and running quickly.
- Proven and reliable Lenovo ThinkSystem servers featuring the second generation of the Intel Xeon Scalable Processor Family provide compute power for a variety of workloads and applications.
- Microsoft Azure Stack Hub provides a scalable, highly available solution for hybrid cloud extension to deliver Microsoft Azure cloud services on-premises with integrated compute, networking, storage, security, and management services that manage VM lifecycle and automate and orchestrate workload provisioning.
- Powerful tools to manage both hardware and applications that come with the ThinkAgile SXM simplify and automate the management of the entire cloud solution, allowing customers to manage the infrastructure as a single system, rather than as individual components.
- Lenovo ThinkAgile Advantage provides a single point of contact for all support issues that customers might encounter with the server, networking, storage, and software used in the solution, for quicker problem determination and minimized downtime.
Components
The ThinkAgile SXM solution consists of the following hardware components:
- One ThinkSystem SR630 management node.
- ThinkSystem SR650 hyperconverged scale unit nodes:
- SXM4400 25U: From 4 to 8 nodes.
- SXM4400 42U, or customer-provided rack cabinet: From 4 to 16 nodes.
- SXM6400: 16 nodes.
- Two Mellanox SN2410 25 GbE network switches.
The SR630 management node, referred to as the “Hardware Lifecycle Host” or “HLH”, provides hardware management services and includes the following software components:
- Windows Server 2019 with Hyper-V
- Lenovo XClarity Administrator VM: Provides hardware management services.
The SR650 hyperconverged scale unit nodes provide compute and storage resources and include the following software components:
- Windows Server 2019 with Hyper-V.
- Azure Stack Hub software: Provides scalable hybrid cloud platform.
Network connectivity is provided by two Mellanox SN2410 25 GbE network switches, referred to as “TOR-1” and “TOR-2”.
The front and rear views of the ThinkAgile SXM4400 Hybrid 25U are shown in the following figure. Scale unit nodes 05-08 are optional.
Figure 2. ThinkAgile SXM4400 25U front and rear views
The front and rear views of the ThinkAgile SXM4400 Hybrid 42U are shown in the following figure. Scale unit nodes 05-16 are optional.
System specifications
The following table lists the system specifications of the ThinkAgile SXM.
* For customer-provided rack cabinets, the Form factor, Dimensions, Total rack load capacity, Maximum rack weight, and AC power distribution attributes do not apply.
Models
Factory-integrated models of the ThinkAgile SXM are configured by using the Lenovo Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com
Note: You are required to engage a Lenovo representative in the project that includes the ThinkAgile SXM.
The configuration process includes the following steps:
- Model selection
- SXM4400
- SXM6400
- Customer-provided rack cabinet
- Rack cabinet selection
- 25U (SXM4400 only)
- 42U (SXM4400 and SXM6400)
- Customer-provided rack cabinet
- Power distribution infrastructure selection (SXM4400 and SXM6400 only; does not apply to the customer-provided rack cabinet)
- 208 V AC single-phase
- 230 V AC single-phase
- 380-415 V AC three-phase WYE
- Node configuration (The type and configuration of all hyperconverged nodes must be the same)
- One management node is derived
- Hyperconverged nodes:
- Node type (Hybrid or All-Flash storage)
- Processor model
- Memory capacity
- Storage capacity
- Node quantity
- Networking selection
- Switch models are derived
- Software selection
- Microsoft Azure Stack Hub software is derived
- Lenovo XClarity Administrator with Pro license is derived
- Warranty:
- Lenovo ThinkAgile Advantage support
- Three, four, or five years of warranty service coverage
- 9x5 Next Business Day response with parts delivered (default selection) or onsite response
- 24x7 4-hour or 2-hour onsite response or 24x7 6-hour committed service repair (available only in select regions)
- Premier services (optional)
- YourDrive YourData (optional)
- Lenovo Professional Services:
- Solution deployment services (included)
- Solution health check services (optional)
- Steady-state managed services (optional)
Lenovo deployment services are included, providing remote solution preparation and planning activities, reviewing customer datacenter readiness, configuring solution components, validating deployment milestones, and delivering post-installation documentation to customer on project closure.
For solutions that are to be housed in a customer-supplied rack cabinet, Lenovo Professional Services deployment services will mount and cable the solution components into the rack and provide verification services to ensure the physical hardware and setup is ready for solution deployment.
Existing ThinkAgile SXM deployments can be expanded up to the maximum number of hyperconverged nodes supported by ordering the expansion node models. Field expansion is handled by Lenovo Professional Services via a service contract.
Note: The configuration of the expansion nodes must be the same as the existing nodes.
Rack cabinets
The following table lists the base models of the ThinkAgile SXM rack cabinets.
Configuration note: For SXM4400 and SXM4600 models, 1U, 3U, and 5U Filler panels are derived based on the number of nodes selected.
Power distribution
Power distribution units (PDUs) are used to distribute power from an uninterruptible power supply (UPS) or utility power to the equipment within the ThinkAgile SXM rack cabinet (SXM4400 or SXM6400) and to provide fault-tolerant power redundancy for high availability.
Each of the nodes and network switches has two redundant power supplies, and each of two power supplies is connected to a separate PDU to support topologies with redundant AC power sources.
The power distribution topology is illustrated in the following figure.
The following table lists the power distribution units for the ThinkAgile SXM rack cabinets.
Configuration notes:
- Only one type of PDU is supported within the ThinkAgile SXM rack cabinet; different PDU types cannot be mixed within the rack cabinet.
- Power cables are derived based on the ThinkAgile SXM model and the number of nodes selected.
The following table summarizes the PDU and line cord specifications.
Management node
The ThinkAgile SXM solution uses the Lenovo ThinkSystem SR630 server as a management node.
Referred to as the Hardware Lifecycle Host (HLH), the SR630 is a density-optimized, 1U dual-socket server that offers outstanding uptime to keep cloud deployments running safely and comprehensive systems management tools that help make deployment easier. Outstanding reliability, availability, and serviceability and high-efficiency design improve your business environment and help save operational costs.
The following table lists the base configuration of the ThinkSystem SR630 for ThinkAgile SXM that is derived.
Components of the management node are described in the following sections:
For more information about the SR630 server, refer to the Lenovo Press Product Guide:
https://lenovopress.com/lp1049-thinksystem-sr630-server
SR630 processors
The SR630 for ThinkAgile SXM ships with two Intel Xeon Bronze processors. The following table lists feature codes of the processors that are available for selection.
SR630 memory
The SR630 for ThinkAgile SXM supports 64 GB of memory with 4x 16 GB TruDDR4 RDIMMs. Each processor has six memory channels, and there is one DIMM per channel installed in two (16 GB RDIMMs) channels, and the remaining channels remain unpopulated.
The following memory protection technologies are supported:
- ECC
- Patrol scrubbing
- Demand scrubbing
The following table lists memory RDIMMs for the SR630 for ThinkAgile SXM that are available for selection.
| Description | Feature code | Quantity |
|---|---|---|
| ThinkSystem 16GB TruDDR4 2666 MHz (1Rx4 1.2V) RDIMM | AUNB | 4 |
| ThinkSystem 16GB TruDDR4 2933 MHz (1Rx4 1.2V) RDIMM | B4LY | 4* |
* Available for selection only in the configurations with the Intel Xeon Bronze 3206R processor.
SR630 network connectivity
The SR630 for ThinkAgile SXM uses 25 GbE connectivity with the dual-port 25 GbE Mellanox ConnectX-4 Lx network adapter: One port is connected to each network switch via a 25 GbE link. Also, the 1 GbE dedicated management port on the XCC is connected to the first network switch. For more information, refer to Networking.
The following table lists the network adapter derived for the management node.
| Description | Feature code | Quantity |
|---|---|---|
| ThinkSystem Mellanox ConnectX-4 Lx 10/25GbE SFP28 2-port PCIe Ethernet Adapter | AUAJ | 1 |
Configuration note: The 1.5 m UTP Cat5e cable (1 GbE) and 1 m 25 GbE SFP28 DAC cables for the network connections are included.
Hyperconverged nodes
The ThinkAgile SXM solution uses Lenovo ThinkSystem SR650 servers featuring the second generation of Intel Xeon Processor Scalable Family as hyperconverged scale unit nodes.
The SR650 is a versatile 2U dual-socket server that offers outstanding uptime to keep cloud deployments running safely and comprehensive systems management tools that help make deployment easier. Outstanding reliability, availability, and serviceability and high-efficiency design to improve your business environment and help save operational costs.
The following table lists the base configuration of the ThinkSystem SR650 for ThinkAgile SXM.
* Processor model is selectable (See Processors for details).
** Memory capacity is configurable (See Memory for details).
*** Drive capacity is configurable (See Internal storage for details).
Components of the hyperconverged node are described in the following sections:
For more information about the ThinkSystem SR650 (Xeon SP Gen 2) server, refer to the Lenovo Press Product Guide:
https://lenovopress.com/lp1050-thinksystem-sr650-server
SR650 processors
The SR650 for ThinkAgile SXM requires two Intel Xeon Silver, Gold, or Platinum Gen 2 processors. The following table lists feature codes of the supported processors that are available for selection.
SR650 memory
The SR650 for ThinkAgile SXM supports up to 1.5 TB of memory with 24 TruDDR4 DIMMs. Each processor has six memory channels, and there are two DIMMs per channel.
The following rules apply when selecting the memory configuration:
- The SR650 for ThinkAgile SXM supports RDIMMs with the rated speeds of 2666 MHz or 2933 MHz.
- The total quantity of DIMMs in the SR650 for ThinkAgile SXM must be 24.
- Mixing RDIMMs of different ranks (single- or dual-rank), DRAM chip types (x4 or x8), and capacities (8 GB, 16 GB, 32 GB, or 64 GB) is allowed in a 12 / 12 combination (excluding Performance+ RDIMMs).
- Mixing RDIMMs of different speeds (2666 MHz and 2933 MHz) is not allowed.
- Performance+ RDIMMs cannot be mixed with other RDIMMs.
- All DIMMs in the SR650 for ThinkAgile SXM operate at the same speed, which is determined as the lowest value of:
- DIMM rated speed (2666 MHz or 2933 MHz)
- Memory speed supported by the specific processor (2400 MHz, 2666 MHz, or 2933 MHz)
- Memory speed for the selected type of DIMMs in the configurations with two DIMMs per channel:
- Performance+ DIMMs: 2933 MHz
- Other supported DIMMs: 2666 MHz
The following memory protection technologies are supported:
- ECC
- SDDC (for x4-based memory DIMMs)
- ADDDC (for x4-based memory DIMMs)
- Patrol scrubbing
- Demand scrubbing
The following table lists memory selection options available for the SR650 for ThinkAgile SXM.
SR650 internal storage
The SR650 hyperconverged node for hybrid storage has 14x 3.5" hot-swap drive bays (12 on the front; 2 on the rear) connected to the ThinkSystem 430-16i (or 440-16i) SAS/SATA HBA (JBOD mode), and an internal M.2 Kit with Mirroring for 2x M.2 non-hot-swap SSDs.
The SR650 hyperconverged node for all flash storage has 24x 2.5" hot-swap drive bays connected to three ThinkSystem 430-8i (or 440-8i) SAS/SATA HBAs (JBOD mode), and an internal M.2 Kit with Mirroring for 2x M.2 non-hot-swap SSDs.
For the boot volume, the hyperconverged nodes use 2x M.2 480GB SSDs installed in the M.2 Kit with Mirroring. The drives are configured in a RAID-1 group that provides highly available boot volume for the system software.
The following table lists the internal drive configuration for the data storage of the hyperconverged nodes.
The following table lists the internal drive configurations for the boot volume of the hyperconverged nodes.
The following table lists the HDD and SSD selection options for the SR650 hyperconverged nodes for hybrid and all flash storage.
SR650 network connectivity
For the management network, the SR650 for ThinkAgile SXM uses 1 GbE connectivity with the 1 GbE dedicated management port on the XCC that is connected to one of the network switches included in the solution.
For the VM/storage network, the SR650 for ThinkAgile SXM provides two-port 25 GbE connectivity: Each port is connected to a separate network switch included in the solution. For more information, refer to Networking.
The following table lists the network adapters available for selection.
Configuration notes:
- Either one dual-port or two single port adapters can be selected to provide dual-port connectivity.
- If single-port adapters are selected, the Mellanox QSA 100G to 25G Cable Adapters are derived by the configurator to provide 25 GbE SFP28 connectivity.
- The 3 m UTP Category 5E cable for the 1 GbE management network connection and two 3 m passive 25 GbE SFP28 DAC cables for the VM/storage network connections are included for each hyperconverged node.
Networking
The ThinkAgile SXM solution uses two Mellanox SN2410 25 GbE switches for network connectivity.
Dedicated XClarity Controller (XCC) management ports on the management node and hyperconverged nodes are connected to one of the Mellanox SN2410 network switches via 1 GbE links. The management node and first 8 hyperconverged nodes are connected to TOR-1 while nodes 9-16 are connected to TOR-2.
25 GbE network ports on the management node and hyperconverged nodes are connected to a pair of Mellanox SN2410 network switches. The switches are connected to each other via two 100 GbE links (provided by two 100 Gb QSFP+ active optical cables (AOCs) included) that are configured in a link aggregation group (LAG). Each of the two SN2410 switches provides two 10 GbE uplinks (10 GbE SR SFP+ transceivers) or two 25 GbE uplinks (25 GbE SR SFP28 Transceiver) that are configured in a virtual link aggregation group for upstream network integration with the customer network.
The network connectivity is illustrated in the following two figures. Figure 6 shows connectivity when using a single dual-port network adapter in each scale unit node, while Figure 7 shows connectivity when using two single-port network adapters in each node. Only the physical location of the network adapter ports is different in these two scenarios.
The following table lists the types of network switch connections, the purpose of each, and the physical layer used for traffic
Figure 6. Network connectivity topology using dual-port network adapters
Figure 7. Network connectivity topology using single-port network adapters
Two Mellanox SN2410 Ethernet switches are used in all current ThinkAgile SXM configurations. The SN2410 switch is an ONIE (Open Network Install Environment) based platform for allowing a multitude of operating systems to be mounted on it and utilizing the advantages of Open Networking and the capabilities of the Mellanox Spectrum ASIC. For ThinkAgile SXM solutions, it comes preinstalled with Cumulus Linux, an operating system that takes the Linux user experience from servers to switches and provides rich routing functionality for large scale applications.
The following table summarizes specifications of the Mellanox SN2410 Ethernet switch for ThinkAgile SXM.
The following table lists the transceivers that are available for the Mellanox SN2410 uplink ports.
Configuration notes:
- All UTP Category 5E cables for the 1 GbE management network and 25 GbE SFP28 DAC cables for the VM/storage network are derived based on the number of nodes selected.
- VM/storage network uplinks require customer-supplied MMF OM3 or OM4 fiber optic cables with LC connectors.
Software
The ThinkAgile SXM solution includes the following software components:
Microsoft Azure Stack Hub
The Microsoft Azure Stack Hub running on ThinkAgile SXM offers the following key features:
- Administrator portal
- Provides a web-based interface for the cloud infrastructure to perform administrative tasks
- Supports management of cloud resources and services
- Enables creation of plans, offers, and subscriptions for tenant users
- Allows monitoring of health and alerts and managing capacity
- User (Tenant) portal
- Provides a web-based self-service interface for tenants to interact with the cloud
- Supports provisioning, monitoring, and management of services for subscribed tenants
- Identity management
- Provides authentication and authorization for cloud services
- Uses Azure Active Directory (AAD) or Active Directory Federation Services (AD FS)
- Supports role-based access control (RBAC) to manage access to resources and services
- Compute Resource Provider
- Manages lifecycle of Virtual Machines (VMs) in a cloud environment
- Creates, updates, and deletes VM images
- Manages VM snapshots, restore points, and availability sets
- Network Resource Provider
- Delivers Software Defined Networking (SDN) and Network Function Virtualization (NFV)
- Implements network isolation and segmentation with virtual networks
- Enables communications across virtual networks with traffic routing
- Secures cloud resources by filtering network traffic with network security groups
- Offers load balancing across multiple instances for enhanced availability and performance
- Storage Resource Provider
- Delivers cloud storage services
- Supports unstructured objects, structured datasets, message queuing, and SMB file storage
- Offers storage cloud administration service
- Azure Resource Manager
- Interacts with resource providers and enables cloud orchestration
- Automates the deployment of infrastructure, services, and applications
- Provisions cloud resources from JavaScript Object Notation (JSON) templates
- Supports security, auditing, and tagging of cloud resources
- Usage data reporting
- Provides metering for the cloud
- Monitors various cloud resources and system components
- Collects and aggregates the resource usage data across all resource providers
- Transmits collected data to Azure commerce for billing processing
Microsoft Azure Stack Hub provides unified storage that offers the following features:
- Provides distributed scale-out storage for cloud services and resources
- Scales easily by simply adding more hyperconverged nodes
- Protects from node or drive failures with data redundancy and self-healing
Lenovo XClarity
Lenovo XClarity offers the following features for the ThinkAgile SXM solution:
- Auto-discovery and monitoring of the scale unit nodes
- Firmware updates and compliance enforcement
- Pattern-based configuration management
- External alerts and notifications via SNMP traps, syslog remote logging, and e-mail
- Secure connections to managed endpoints
- NIST 800-131A or FIPS 140-2 compliant cryptographic standards between the management solution and managed endpoints
- Integration into existing higher level management systems such as cloud automation and orchestration tools through REST APIs, providing extensive external visibility and control over hardware resources
- An intuitive, easy-to-use GUI
Warranty and support
The ThinkAgile SXM solution can be configured with a three-, four, or five-year customer-replaceable unit (CRU) and onsite (for field-replaceable units [FRUs] only) limited hardware warranty with 24x7 ThinkAgile Advantage Single Point of Support (Lenovo hardware and Microsoft Azure Stack Hub software; requires an active Azure Stack Hub software support contract with Microsoft) and various levels of coverage with a well-defined scope of services, including service hours, response time, term of service, and service agreement terms and conditions.
The Lenovo local support centers perform problem determination and resolution for hardware-related issues and escalate to Microsoft, on behalf of the customer, for software-related problem determination. Microsoft will contact the customer and will own the software-related problem resolution until closure.
A Microsoft Azure Stack Hub subscription and software support contract for ThinkAgile SXM should be obtained from Microsoft by the customer.
The base warranty provides 9x5 Next Business Day response with parts delivered. Lenovo’s additional support services provide a sophisticated, unified support structure for a customer's data center, with an experience consistently ranked number one in customer satisfaction worldwide.
The following additional Lenovo support services are available for selection:
- Premier Support provides a Lenovo-owned customer experience and delivers direct access to technicians skilled in hardware, software, and advanced troubleshooting, in addition to the following capabilities:
- Direct technician-to-technician access through a dedicated phone line.
- 24x7x365 remote support.
- Single point of contact service.
- End to end case management.
- 3rd Party collaborative software support.
- Online case tools and live chat support.
- On-demand remote system analysis.
- Warranty service level upgrades (Preconfigured Support) are available to meet the on-site response time targets that match the criticality of customer's systems:
- 3, 4, or 5 years of service coverage.
- 1-year or 2-year post-warranty extensions.
- Foundation Service: 9x5 service coverage with next business day onsite response.
- Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed repair (available only in select regions).
- Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select regions).
- Managed Services
Lenovo Managed Services provide continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of a customer's data center using state of the art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.
Quarterly reviews check error logs, verify firmware and operating system device driver levels, and software as needed. Lenovo will also maintain records of latest patches, critical updates, and firmware levels, to ensure customer's systems are providing business value through optimized performance.
- Technical Account Management (TAM)
A Lenovo Technical Account Manager helps customers optimize operations of their data centers based on a deep understanding of customer's business. Customers gain direct access to a Lenovo TAM, who serves as their single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. Also, a TAM helps proactively make service recommendations and manage service relationship with Lenovo to make certain that customer's needs are met.
- YourDrive YourData
Lenovo’s YourDrive YourData service is a multi-drive retention offering that ensures that customer's data is always under their control, regardless of the number of drives that are installed in their Lenovo server. In the unlikely event of a drive failure, customers retain possession of their drive while Lenovo replaces the failed drive part. Customer's data stays safely on customer premises, in their hands. The YourDrive YourData service can be purchased in convenient bundles with Foundation, Essential, or Advanced services.
- Health Check
Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that customer systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.
Some regions might have different warranty terms and conditions than the standard warranty. This is due to local business practices or laws in the specific region. Local service teams can assist in explaining region-specific terms when needed. Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.
If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.
If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.
Lenovo support services are region-specific. Not all support services are available in every region. For information about Lenovo support services that are available in a specific region, refer to the following resources:
- Service part numbers in Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com/#/services - Lenovo Services Availability Locator
https://lenovolocator.com/
For service definitions, region-specific details, and service limitations, refer to the following documents:
- Lenovo Statement of Limited Warranty for Infrastructure Solutions Group (ISG) Servers and System Storage
http://pcsupport.lenovo.com/us/en/solutions/ht503310 - Lenovo Data Center Services Agreement
http://support.lenovo.com/us/en/solutions/ht116628
Deployment services
The following Lenovo Professional Services are included with the ThinkAgile SXM solution to get customers up and running quickly:
- Conducting remote preparation and planning
- Verifying firmware versions and performing firmware updates, if needed
- Configuring XCC management settings
- Installing Lenovo XClarity
- Configuring Lenovo XClarity network settings and performing discovery and inventory
- Installing Azure Stack Hub software
- Transferring knowledge
- Developing post-installation documentation
Optional basic hardware installation services are also available from Lenovo Professional Services, including unpacking and inspecting the rack on the customer site, connecting to power and network, verifying operation, and disposing of the packaging materials.
For solutions that are to be housed in a customer-supplied rack cabinet, installation services from Lenovo Professional Services to mount and cable the solution components into the rack are included with these solutions.
Physical specifications
The ThinkAgile SXM4400 25U model has the following dimensions and weight (approximate):
- Height: 1244 mm (49.0 in)
- Width: 605 mm (23.8 in)
- Depth: 1000 mm (39.4 in)
- Total rack load capacity: 570 kg (1256.6 lb)
- Total rack weight (maximum): 670 kg (1477.1 lb)
The ThinkAgile SXM4400 42U and SXM6400 models have the following dimensions and weight (approximate):
- Height: 2009 mm (79.1 in)
- Width: 600 mm (23.6 in)
- Depth: 1096 mm (43.1 in)
- Total rack load capacity: 953 kg (2101 lb)
- Total rack weight (maximum): 1127 kg (2484.6 lb)
Operating environment
ThinkAgile SXM models are supported in the following environment:
- Air temperature: 5 °C - 35 °C (41 °F - 95 °F)
- Humidity: 10% to 80% (non-condensing)
- Power load (rated maximum):
- SXM4400 25U (fully configured solution): 12641 W
- SXM4400 42U / SXM6400 (fully configured solution): 23905 W
- Solution components:
- SR630: 722 W
- SR650: 1408 W
- Heat output (maximum):
- SXM4400 25U (fully configured solution): 43132 BTU/hour
- SXM4400 42U / SXM6400 (fully configured solution): 81564 BTU/hour
- Solution components:
- SR630: 2463 BTU/hour
- SR650: 4804 BTU/hour
Regulatory compliance
The ThinkAgile SXM solution components conform to the following regulations:
- United States: FCC Part 15, Class A; UL 60950-1
- Canada: ICES-003/NMB-03, Class A; CAN/CSA-C22.2 60950-1
- Argentina: IEC60950-1
- European Union: CE Mark (EN55022 Class A, IEC/EN60950-1, EN55024, EN61000-3-2, EN61000-3-3)
- Germany: TUV-GS (IEC/EN 60950-1, EK1-ITB2000)
- China: CCC GB4943.1, GB9254 Class A, GB17625.1
- Japan: VCCI, Class A
- Taiwan: BSMI CNS13438, Class A; CNS14336-1
- Australia/New Zealand: AS/NZS CISPR 22 Class A
- Reduction of Hazardous Substances (ROHS)
Lenovo Financial Services
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Manage your financed solutions with electronic access to your lease documents, payment histories, invoices and asset information.
- Fair Market Value (FMV) and $1 Purchase Option Leases
Maximize your purchasing power with our lowest cost option. An FMV lease offers lower monthly payments than loans or lease-to-own financing. Think of an FMV lease as a rental. You have the flexibility at the end of the lease term to return the equipment, continue leasing it, or purchase it for the fair market value. In a $1 Out Purchase Option lease, you own the equipment. It is a good option when you are confident you will use the equipment for an extended period beyond the finance term. Both lease types have merits depending on your needs. We can help you determine which option will best meet your technological and budgetary goals.
Ask your Lenovo Financial Services representative about this promotion and how to submit a credit application. For the majority of credit applicants, we have enough information to deliver an instant decision and send a notification within minutes.
Related publications and links
For more information, see these resources:
- Lenovo ThinkAgile SXM home page
http://www3.lenovo.com/us/en/p/WMD00000272 - Lenovo Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com - Lenovo ThinkAgile SXM Documentation
http://thinkagile.lenovofiles.com/help/topic/com.lenovo.thinkagile.sxm.doc/sxm_introduction.html - Lenovo ThinkAgile SXM Best Recipes
http://datacentersupport.lenovo.com/us/en/solutions/HT505122
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Full Change History
Changes in the November 2022 update:
- Added table to show network switch connection types, the purpose of each, throughput speed, and the physical layer used to carry traffic
Changes in the June 2022 update:
- Updated hardware options to reflect currently available configurations, including:
- Available CPUs
- Available PDUs
Changes in the May 5, 2022 update:
- Updated several hardware options to reflect currently available configurations, including:
- Storage devices (HDD, SDD, NVMe)
- Storage controllers (HBA and RAID controller)
- PDU and line cords
Changes in the March 22, 2021 update:
- Updated networking topics to reflect the removal of Lenovo network switches, which have been replaced by Mellanox SN2410 switches
Changes in the May 26, 2020 update:
- Updated Hyperconverged nodes:
- Added Intel Xeon Scalable processors with R-suffix
- Added ThinkSystem 3.5" PM1645a 800GB and 1.6TB Mainstream SAS 12Gb Hot Swap SSDs
- Updated Management node:
- Added Intel Xeon Bronze 3206R 8C 85W 1.9GHz Processor
- Added ThinkSystem 16GB TruDDR4 2933 MHz (1Rx4 1.2V) RDIMM
- Added ThinkSystem 2.5" PM1645a 800GB Mainstream SAS 12Gb Hot Swap SSD
- Marked withdrawn components
Changes in the May 12, 2020 update:
- Updated maximum quantity of All Flash nodes
First published: 2 July 2019
Course Detail
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