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Partner Technical Webinar - New Warranty Portfolio and How to Contact Support

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Partner Technical Webinar - New Warranty Portfolio and How to Contact Support

In this 60-minute replay, we discussed Lenovo Service and Support. First, Syed Hussaini, NA ISG Services BDM discussed the new Lenovo Data Center Warranty Stackable Portfolio that will go into effect Oct 28, 2024. This includes new offerings and supporting changes in DCSC. Next, Brendan McDermott, Lenovo NA Senior Solutions Architect discussed the Lenovo Support Plans and where customers can find details about their support. Finally, Daniel Sabogal, Lenovo NA Premier Support lead, demonstrated using how to make a Premier support request and how to check the status.

Tags: Services

Published: 2024-10-21
Length: 60 minutes

Start the training:
Employee link: Grow@Lenovo
Partner link: Lenovo Partner Learning

Catalog: Solutions Academy
Course code: 101824
Language: English (US)