Lenovo ThinkAgile HX3375 Appliance and HX3376 Certified Node (AMD 7003)Product Guide

Abstract

The Lenovo ThinkAgile HX3375 Appliance and ThinkAgile HX3376 Certified Node are 2-socket 1U systems featuring the AMD EPYC 7003 and 7002 families of processors and are designed for deploying industry-leading hyperconvergence software from Nutanix on Lenovo enterprise platforms. Nutanix brings the benefits of web-scale technologies to enterprise applications through enterprise storage, data protection, infrastructure resilience, management and analytics, and security.

The ThinkAgile HX3375 Appliances deliver fully validated and integrated Lenovo hardware and firmware, certified and preloaded with licensed Nutanix software. It also includes ThinkAgile Advantage support with one single point of contact for support of the hardware and software.

The ThinkAgile HX3376 Certified Nodes deliver fully validated Lenovo hardware and firmware, certified and can be preloaded with Nutanix software. Certified Nodes do not include licenses to Nutanix software and enhanced software support.

This product guide provides essential pre-sales information to understand the ThinkAgile systems, their key features and specifications, components and options, and configuration guidelines. This guide is intended for technical specialists, sales specialists, sales engineers, IT architects, and other IT professionals who want to learn more about the ThinkAgile offerings and consider their use in IT solutions.

Change History

Changes in the May 1, 2022 update:

  • Added a note that NVMe drives cannot be used as cache in a hybrid configuration - Internal storage section

Introduction

The Lenovo ThinkAgile HX3375 Appliance and ThinkAgile HX3376 Certified Node are 2-socket 1U systems featuring the AMD EPYC 7003 and 7002 families of processors and are designed for deploying industry-leading hyperconvergence software from Nutanix on Lenovo enterprise platforms. Nutanix brings the benefits of web-scale technologies to enterprise applications through enterprise storage, data protection, infrastructure resilience, management and analytics, and security.

The 1U systems are available either as an Appliance (HXnnn5) or Certified Node (HXnnn6):

  • The ThinkAgile HX3375 Appliance delivers fully validated and integrated Lenovo hardware and firmware, certified and preloaded with licensed Nutanix software. It also includes ThinkAgile Advantage support with one single point of contact for support of the hardware and software.
  • The ThinkAgile HX3376 Certified Node delivers fully validated Lenovo hardware and firmware, certified and can be preloaded with Nutanix software. Certified Nodes do not include licenses to Nutanix software and enhanced software support.

Common uses for these HX Series system include compute-heavy workloads such as virtual desktop infrastructure (VDI), server virtualization, private/hybrid clouds, enterprise applications, light databases, and remote office and branch office workloads.

ThinkAgile HX3375 Appliance and ThinkAgile HX3376 Certified Node
Figure 1. ThinkAgile HX3375 Appliance and ThinkAgile HX3376 Certified Node

Did you know?

The ThinkAgile HX3375 and HX3376 systems are built on the Lenovo ThinkSystem SR645 server that features enterprise-class reliability, management, and security.

The systems have been designed to take advantage of the features of the EPYC 7003 "Milan" and EPYC 7002 "Rome" processors, such as the full performance of 64-core processors, support for 3200 MHz memory and PCIe Gen 4.0 support.

The systems are available as an Appliance or a Certified Node delivering greater virtualized workload consolidation with higher core count, GPU support and easy-to-use lifecycle management console.

Key features

Combining performance and flexibility, the ThinkAgile HX3375 and HX3376 systems are a great choice for enterprises of all sizes. The systems offer a broad selection of processors, memory and drives, and offers high performance features that industries such as finance, healthcare and telco need. Outstanding reliability, availability, and serviceability (RAS) and high-efficiency design can improve your business environment and can help save operational costs.

HX3375 Appliance

The HX3375 Appliance offers the following key features:

  • Factory-integrated, pre-configured ready-to-go appliances built on proven and reliable Lenovo ThinkSystem servers that provide compute power for a variety of workloads and applications and powered by industry’s most feature-rich hyperconverged infrastructure software from Nutanix.
  • Provide quick and convenient path to implement a hyperconverged solution powered by Nutanix with "one stop shop" and a single point of contact provided by Lenovo for purchasing, deploying, and supporting the solution.
  • Meet various workload demands with cost-efficient hybrid or performance-optimized all-flash storage configurations.
  • Deliver fully validated and integrated hardware and firmware that is certified with Nutanix software.
  • Include Lenovo ThinkAgile Advantage Single Point of Support for quick 24/7 problem reporting and resolution.
  • Offer Lenovo deployment services to get customers up and running quickly.

HX3376 Certified Node

The HX3376 Certified Node offers the following key features:

  • Built on proven and reliable Lenovo ThinkSystem servers that provide compute power for a variety of workloads and applications.
  • Deliver fully validated and integrated hardware and firmware that is certified with Nutanix software.
  • Preloaded with Nutanix software and ready for out-of-box deployment (Note: software licenses are not included).
  • Provide flexibility in using the existing Nutanix term-based software licenses and active support contracts or purchasing new software licenses and support contracts from Nutanix.
  • Offer optional Lenovo Professional Services to get customers up and running quickly

The Nutanix software running on the HX3375 or HX3376 delivers the following key features:

  • A natively integrated solution for data protection and continuous availability at VM granularity that gives administrators an affordable range of options to meet the recovery point objectives (RPO) and recovery time objectives (RTO) for different applications.
  • A fault resistant platform, with no single point of failure and no bottlenecks with shared-nothing architecture, where all data, metadata and services are distributed to all nodes within the cluster, that is built to detect, isolate and recover from failures anywhere in the system.
  • An intuitive user-centric management experience to simplify every aspect of the IT infrastructure lifecycle and provide a single pane of glass to monitor and control Nutanix clusters, with simplified workflows and rich automation for common administrative tasks.
  • Powerful security features, such as two-factor authentication and data-at-rest encryption, with a security development lifecycle that is integrated into product development to help customers meet the most stringent security requirements.

Hardware features

The ThinkAgile HX3375 and HX3376 systems systems are based on the ThinkSystem SR645 and have the following hardware features:

Scalability and performance

The appliance and certified node offer numerous features to boost performance, improve scalability and reduce costs:

  • Support the AMD EPYC 7003 and 7002 families of processors
  • Support processors with up to 64 cores and 128 threads, core speeds of up to 3.7 GHz, and TDP ratings of up to 240W.
  • Support for up to 32 TruDDR4 memory DIMMs with two processors (16 DIMMs per processor). Each processor has 8 memory channels and 2 DIMMs per channel. With 1 DIMM installed per channel (8 DIMMs total), memory operates at 3200 MHz. Using Performance+ RDIMMs, the server supports 2 DIMMs per channel (16 DIMMs total) operating at 3200 MHz.
  • Using 128GB 3DS RDIMMs, the server supports up to 4TB of system memory.
  • Support up to two single-width GPUs, each up to 75W for substantial processing power in a 1U system.
  • Support up to 12x 2.5-inch hot-swap drive bays, by using combinations of front-accessible (up to 10 bays) and rear-accessible (2 bays).
  • Support for 4x NVMe drives; The use of NVMe drives maximizes drive I/O performance, in terms of throughput, bandwidth, and latency.
  • Support M.2 drives for convenient operating system boot functions or data storage. Support two M.2 drives in a RAID 1 configuration for performance and reliability.
  • The systems have a dedicated industry-standard OCP 3.0 small form factor (SFF) slot, with a PCIe 4.0 x16 interface, supporting a variety of Ethernet network adapters. Simple-swap mechanism with thumbscrews and pull-tab enables tool-less installation and removal of the adapter. Supports shared BMC network sideband connectivity to enable out-of-band systems management.
  • The systems offer PCI Express 4.0 I/O expansion capabilities that doubles the theoretical maximum bandwidth of PCIe 3.0 (16GT/s in each direction for PCIe 4.0, compared to 8 GT/s with PCIe 3.0). A PCIe 4.0 x16 slot provides 64 GB/s bandwidth, enough to support a 400GbE network connection.
  • Up to three PCIe 4.0 slots, all with rear access, plus a slot dedicated to the OCP adapter.

The systems provide many features to simplify serviceability and increase system uptime:

  • Available M.2 RAID Boot Adapters support RAID-1 which can enable two SATA M.2 drives to be configured as a redundant pair.
  • The systems have two hot-swap redundant power supplies and up to eight hot-swap redundant fans to provide availability for business-critical applications.
  • The power-source-independent light path diagnostics uses LEDs to lead the technician to failed (or failing) components, which simplifies servicing, speeds up problem resolution, and helps improve system availability.
  • Solid-state drives (SSDs) offer more reliability than traditional mechanical HDDs for greater uptime.
  • Proactive Platform Alerts (including PFA and SMART alerts): Processors, voltage regulators, memory, internal storage (SAS/SATA HDDs and SSDs, NVMe SSDs, M.2 storage, flash storage adapters), fans, power supplies, server ambient and subcomponent temperatures.
  • Offer a diagnostics port on the front of the server to allow you to attach an external diagnostics handset for enhanced systems management capabilities.

Manageability and security

Systems management features simplify local and remote management:

  • The systems include an XClarity Controller (XCC) to monitor server availability, provide remote control (keyboard video mouse) functions, and support for the mounting of remote media files (ISO and IMG image files), boot capture, and power capping.
  • Lenovo XClarity Administrator offers comprehensive hardware management tools that help to increase uptime, reduce costs and improve productivity through advanced server management capabilities.
  • Support for Lenovo XClarity Energy Manager which captures real-time power and temperature data from the server and provides automated controls to lower energy costs.
  • An integrated industry-standard Unified Extensible Firmware Interface (UEFI) enables improved setup, configuration, and updates, and simplifies error handling.
  • Administrator and power-on passwords help protect from unauthorized access to the server.
  • Support AMD Secure Root-of-Trust, Secure Run and Secure Move features to minimize potential attacks and protect data as the OS is booted, as applications are run and as applications are migrated from server to server.
  • Industry-standard Advanced Encryption Standard (AES) NI support for faster, stronger encryption.
  • Additional physical security features are a chassis intrusion switch (standard in all models) and a lockable front bezel (optional).

Components and connectors

The ThinkAgile HX3375 and HX3376 systems are based on the ThinkSystem SR645 server.

The following figure shows the front of the systems.

Lenovo ThinkAgile HX3375 and HX3376
Figure 2. Front view of the Lenovo ThinkAgile HX3375 and HX3376

The following figure shows the components visible from the rear of the server. As shown, there are three different configurations available, including one with rear-mounted drive bays: two 2.5-inch hot-swap SAS/SATA drive bays.

Rear view of the Lenovo ThinkAgile HX3375 and HX3376
Figure 3. Rear view of the Lenovo ThinkAgile HX3375 and HX3376

The following figure shows the locations of key components inside the server.

Internal view of the Lenovo ThinkAgile HX3375 and HX3376
Figure 4. Internal view of the Lenovo ThinkAgile HX3375 and HX3376

Standard specifications

The following table lists the standard specifications.

Table 1. Standard specifications
Components Specification
Machine types 7D5U - 3 year warranty
Form factor 1U rack.
Processor One or two AMD EPYC 7003 Series or 7002 Series processors. Supports processors up to 64 cores, core speeds of up to 3.7 GHz, and TDP ratings of up to 240W.
Chipset Not applicable (platform controller hub functions are integrated into the processor)
Memory

32 DIMM slots with two processors (16 DIMM slots per processor). Each processor has 8 memory channels, with 2 DIMMs per channel (DPC). Lenovo TruDDR4 RDIMMs and 3DS RDIMMs are supported:

  • Performance+ RDIMMs: 1 DPC at 3200 MHz, 2 DPC at 3200 MHz
  • RDIMMs: 1 DPC at 3200 MHz, 2 DPC at 2933 MHz
  • 3DS RDIMMs: 1 DPC at 2933 MHz, 2 DPC at 2666 MHz
Memory maximum Up to 4TB with 32x 128GB 3DS RDIMMs
Memory protection ECC, SDDC, Patrol/Demand Scrubbing, DRAM Address Command Parity with Replay, DRAM Uncorrected ECC Error Retry, Post Package Repair
Disk drive bays

Up to 12x 2.5-inch hot-swap drive bays:

  • Front bays: 6x 2.5-inch hot-swap SAS/SATA + 4x 2.5-inch hot-swap AnyBay
  • Rear bays: 2x 2.5-inch hot-swap SAS/SATA bays
  • Internal M.2 module supporting two M.2 drives, for OS boot and drive storage support

AnyBay bays support SAS, SATA or NVMe drives. NVMe bays only support NVMe drives. Rear drive bays can be used in conjunction with 2.5-inch front drive bays.

Storage controller ThinkSystem 430-16i SAS HBA
Network interfaces Dedicated OCP 3.0 SFF slot with PCIe 4.0 x16 host interface. Supports 25GbE network connectivity. One port can optionally be shared with the XClarity Controller (XCC) management processor for Wake-on-LAN and NC-SI support.
PCI Expansion slots

Up to 3x PCIe 4.0 slots, all with rear access, plus a slot dedicated to the OCP adapter. Slot availability is based on riser selection and rear drive bay selection. Slot 3 requires two processors.

Two choices for rear-access slots:

  • 3x PCIe 4.0 x16 low-profile slots
  • 1x PCIe 4.0 x16 low-profile slot (also supports 2x rear 2.5-inch drive bays)
GPUs Supports up to 2x NVIDIA Tesla T4 GPUs
Ports

Front: 1x USB 3.1 G1 (5 Gb/s) port, 1x USB 2.0 port (also for XCC local management), External diagnostics port, optional VGA port.

Rear: 3x USB 3.1 G1 (5 Gb/s) ports, 1x VGA video port, 1x RJ-45 1GbE systems management port for XCC remote management. Optional DB-9 COM serial port (installs in slot 3).

Internal: 1x USB 3.1 G1 connector for operating system or license key purposes

Cooling Up to 8x N+1 redundant hot swap 40 mm fans, configuration dependent. One fan integrated in each power supply.
Power supply Up to two hot-swap redundant AC power supplies, 80 PLUS Platinum certification. 750 W and 1100 W AC options, supporting 220V and 110V input supply.
Video G200 graphics with 16 MB memory with 2D hardware accelerator, integrated into the XClarity Controller. Maximum resolution is 1920x1200 32bpp at 60Hz.
Hot-swap parts Drives, power supplies, and fans.
Systems management Operator panel with status LEDs. Optional External Diagnostics Handset with LCD display. XClarity Controller (XCC) embedded management, XClarity Controller Enterprise is included, enabling remote control functions, XClarity Administrator centralized infrastructure delivery, and XClarity Energy Manager centralized server power management.
Security features Chassis intrusion switch, Power-on password, administrator's password. Optional lockable front security bezel.
Software
  • HX3375 Appliance: Nutanix Acropolis: Starter, Pro, and Ultimate editions. Nutanix Prism, Nutanix Calm (optional), Nutanix Flow (optional).
  • HX3376 Certified Node: Nutanix Acropolis Starter, Pro and Ultimate editions (licenses purchased separately from Nutanix or a Nutanix reseller). 
Hypervisors supported Nutanix AHV or VMware ESXi. See the Software section for details.
Hardware
warranty
  • HX3375 Appliance: Three-, four-, or five-year customer-replaceable unit and onsite limited hardware warranty with ThinkAgile Advantage Support and selectable service levels: 9x5 next business day (NBD) parts delivered, 9x5 NBD onsite response, 24x7 coverage with 2-hour or 4-hour onsite response, or 6-hour or 24-hour committed repair (select areas). Also available are YourDrive YourData, Premier Support, and Enterprise Software Support.
  • HX3376 Certified Node: One, three, four, or five-year customer-replaceable unit and onsite limited warranty with selectable service levels: 9x5 coverage with next business day (NBD) parts delivered (base warranty), 9x5 coverage with NBD onsite response (Foundation Service), 24x7 coverage with 4-hour onsite response or 24-hour committed repair (select areas) (Essential Service), or 24x7 coverage with 2-hour onsite response or 6-hour committed repair (select areas) (Advanced Service). Also available are 1-year and 2-year post-warranty extensions, YourDrive YourData, and Enterprise Software Support.
Software maintenance Three-, four-, or five-year software support and subscription (matches the duration of the selected warranty period).
Dimensions Width: 440 mm (17.3 in.), height: 43 mm (1.7 in.), depth: 773 mm (30.4 in.). See Physical and electrical specifications for details.
Weight Maximum: 20.2 kg (44.6 lb)

Models

Factory-integrated models of the appliances and certified nodes are configured by using the Lenovo Data Center Solution Configurator (DCSC), http://dcsc.lenovo.com

During the configuration process, you are selecting one of the base Configure-to-Order (CTO) models first, and then you are adding components (processors, memory, drives, and network adapters) to the selected model according to the output from the Nutanix Sizer tool, http://services.nutanix.com/

Note: You are required to engage a Lenovo representative in the project that includes the ThinkAgile HX Series appliances. ThinkAgile HX certified nodes do not have this requirement.

The following table lists the base CTO models.

Table 2. Base CTO models
Base model Description
7D5UCTO1WW ThinkAgile HX3375 Appliance
7D5UCTO2WW ThinkAgile HX3376 Certified Node

Processors

The HX3375 and HS3376 support the following processors.

For details about these options, see the SR645 product guide:
https://lenovopress.com/lp1280-thinksystem-sr645-server#processors

Support for additional processors: The table below lists the processors supported across all configurations. Additional processors may also be supported. Please contact your Lenovo representative regarding the support of additional options through our Special Bid ordering process.

Table 3. Processors
Feature Description Maximum supported
HX3375 HX3376
Third-generation AMD EPYC processors
BF76 ThinkSystem AMD EPYC 7313 16C 155W 3.0GHz Processor 2 2
BF7B ThinkSystem AMD EPYC 7313P 16C 155W 3.0GHz Processor 1 1
BF7E ThinkSystem AMD EPYC 7343 16C 190W 3.2GHz Processor 2 2
BF7D ThinkSystem AMD EPYC 73F3 16C 240W 3.5GHz Processor 2 2
BF78 ThinkSystem AMD EPYC 7413 24C 180W 2.65GHz Processor 2 2
BF72 ThinkSystem AMD EPYC 7443 24C 200W 2.85GHz Processor 2 2
BF79 ThinkSystem AMD EPYC 7443P 24C 200W 2.85GHz Processor 1 1
BF74 ThinkSystem AMD EPYC 7453 28C 225W 2.75GHz Processor 2 2
BF7G ThinkSystem AMD EPYC 74F3 24C 240W 3.2GHz Processor 2 2
BF7A ThinkSystem AMD EPYC 7513 32C 200W 2.6GHz Processor 2 2
BF77 ThinkSystem AMD EPYC 7543 32C 225W 2.8GHz Processor 2 2
BF71 ThinkSystem AMD EPYC 7543P 32C 225W 2.8GHz Processor 1 1
BGQ5 ThinkSystem AMD EPYC 7643 48C 225W 2.3GHz Processor 2 2
BF75 ThinkSystem AMD EPYC 7663 56C 240W 2.0GHz Processor 2 2
BF7C ThinkSystem AMD EPYC 7713 64C 225W 2.0GHz Processor 2 2
BF70 ThinkSystem AMD EPYC 7713P 64C 225W 2.0GHz Processor 1 1
Second-generation AMD EPYC processors
B6VU ThinkSystem AMD EPYC 7252 8C 120W 3.1GHz Processor 2 2
B6TS ThinkSystem AMD EPYC 7262 8C 155W 3.2GHz Processor 2 2
B767 ThinkSystem AMD EPYC 7272 12C 120W 2.9GHz Processor 2 2
B6VZ ThinkSystem AMD EPYC 7282 16C 120W 2.8GHz Processor 2 2
B6TV ThinkSystem AMD EPYC 7302 16C 155W 3.0GHz Processor 2 2
B6W0 ThinkSystem AMD EPYC 7352 24C 155W 2.3GHz Processor 2 2
B6VW ThinkSystem AMD EPYC 7402 24C 180W 2.8GHz Processor 2 2
B6TU ThinkSystem AMD EPYC 7452 32C 155W 2.35 GHz Processor 2 2
B5XG ThinkSystem AMD EPYC 7502 32C 180W 2.5GHz Processor 2 2
BABP ThinkSystem AMD EPYC 7532 32C 200W 2.4GHz Processor 2 2
B6W2 ThinkSystem AMD EPYC 7542 32C 225W 2.9GHz Processor 2 2
B6W1 ThinkSystem AMD EPYC 7552 48C 200W 2.2GHz Processor 2 2
B6W3 ThinkSystem AMD EPYC 7642 48C 225W 2.3GHz Processor 2 2
BABN ThinkSystem AMD EPYC 7662 64C 225W 2.0GHz Processor 2 2
B6TR ThinkSystem AMD EPYC 7702 64C 200W 2.0GHz Processor 2 2
B5XF ThinkSystem AMD EPYC 7742 64C 225W 2.25 GHz Processor 2 2
BCE9 ThinkSystem AMD EPYC 7F32 8C 180W 3.7GHz Processor 2 2
BCE8 ThinkSystem AMD EPYC 7F52 16C 240W 3.5GHz Processor 2 2
BCEA ThinkSystem AMD EPYC 7F72 24C 240W 3.2GHz Processor 2 2

Memory

The HX3375 and HS3376 support the following memory options.

For details about these options, see the SR645 product guide:
https://lenovopress.com/lp1280-thinksystem-sr645-server#memory-options

Table 4. Memory
Part number Feature Description Maximum supported
HX3375 HX3376
RDIMMs (3200 MHz at 1 DPC, 2933 MHz at 2 DPC)
4ZC7A15121 B5XD ThinkSystem 16GB TruDDR4 3200MHz (2Rx8 1.2V) RDIMM-A 32 32
4ZC7A15122 B5XE ThinkSystem 32GB TruDDR4 3200MHz (2Rx4 1.2V) RDIMM-A 32 32
4ZC7A15123 B8NU ThinkSystem 32GB TruDDR4 3200 MHz (2Rx8 1.2V) RDIMM-A 32 32
4ZC7A15124 B5XC ThinkSystem 64GB TruDDR4 3200MHz (2Rx4 1.2V) RDIMM-A 32 32
3DS RDIMMs (2933 MHz at 1 DPC, 2666 MHz at 2 DPC)
4ZC7A15125 B8NT ThinkSystem 128GB TruDDR4 3200MHz (4Rx4, 1.2V) 3DS RDIMM-A 32 32
Performance+ RDIMMs (3200 MHz at 1 DPC and 2 DPC)
4X77A12188 BCZY ThinkSystem 32GB TruDDR4 Performance+ 3200 MHz (2Rx8 1.2V) RDIMM-A 32 32
4X77A12189 BCZZ ThinkSystem 64GB TruDDR4 Performance+ 3200 MHz (2Rx4 1.2V) RDIMM-A 32 32

Internal storage

The HX3375 and HS3376 support up to 12x 2.5-inch drive bays.

The two drive bay zones are as follows:

  • Front: Up to 10x 2.5-inch hot-swap bays
    • 6x SAS/SATA + 4x AnyBay hot-swap drive bays (only with configurations with 2 processors)
    • 10x SAS/SATA hot-swap drive bays (only with configurations with 1 processor)
  • Rear: 2x 2.5-inch SAS/SATA hot-swap bays

All drives are hot-swap and are accessible from the front or from the rear. AnyBay drive bays support SAS, SATA or NVMe drives.

For Hybrid configurations, SATA and SAS SSDs are supported for cache, however NVMe drives are not supported for cache.

The systems also support two M.2 drives, installed in an M.2 adapter, as an OS boot drive alternative.

Backplanes

The choice of backplanes supported varies by system, as listed in the following table.

For details about these options, including configuration rules, see the SR645 product guide:
https://lenovopress.com/lp1280-thinksystem-sr645-server#internal-storage

Table 5. Drive backplanes
Feature Description Maximum supported
HX3375 HX3376
Front 2.5-inch drive backplanes
B8MX ThinkSystem 1U 2.5" 6 SAS/SATA 4 AnyBay Backplane 1† 1†
BHU8 ThinkSystem 1U 2.5" 10 SAS/SATA Backplane 1* 1*
Rear - 2.5-inch drive backplanes
B8MY ThinkSystem 1U 2x2.5" SAS/SATA Rear Backplane 1 1

† Only supported when 2 processors are installed
* Only supported when 1 processor is installed

Boot drive enablement

For OS boot functions, the systems also support two M.2 drives installed on an adapter internal to the server. The following table lists the supported controllers/enablement kits for boot drives.

For details about these options, including configuration rules, see the SR645 product guide:
https://lenovopress.com/lp1280-thinksystem-sr645-server#internal-storage

Table 6. Boot drive enablement
Part number Feature Description Maximum supported
HX3375 HX3376
M.2 enablement
4Y37A09739 B5XH ThinkSystem M.2 SATA 2-Bay RAID Enablement Kit 1 1

Controllers for internal storage

The HX3375 and HS3376 support the following internal storage controllers.

For details about these options, see the see the SR645 product guide:
https://lenovopress.com/lp1280-thinksystem-sr645-server#controllers-for-internal-storage

Table 7. Controllers for internal storage
Part number Feature Description Maximum supported
HX3375 HX3376
SAS/SATA HBA - PCIe 3.0 adapters
7Y37A01089 AUNM ThinkSystem 430-16i SAS/SATA 12Gb HBA 1 1

Internal drive options

The following table lists the supported drive options for the HX3375 and HS3376.

Table 8. Internal drive options
Part number Feature Description Maximum supported
HX3375 HX3376
2.5-inch hot-swap 12 Gb SAS HDDs
7XB7A00069 B0YS ThinkSystem 2.5" 2.4TB 10K SAS 12Gb Hot Swap 512e HDD 10 10
2.5-inch hot-swap 6 Gb SATA HDDs
7XB7A00036 AUUE ThinkSystem 2.5" 1TB 7.2K SATA 6Gb Hot Swap 512n HDD 10 10
7XB7A00037 AUUJ ThinkSystem 2.5" 2TB 7.2K SATA 6Gb Hot Swap 512e HDD 10 10
2.5-inch hot-swap 12 Gb SAS SSDs
4XB7A17062 B8HU ThinkSystem 2.5" PM1645a 800GB Mainstream SAS 12Gb Hot Swap SSD 12 12
4XB7A17063 B8J4 ThinkSystem 2.5" PM1645a 1.6TB Mainstream SAS 12Gb Hot Swap SSD 12 12
4XB7A17054 B91C ThinkSystem 2.5" PM1643a 3.84TB Entry SAS 12Gb Hot Swap SSD 12 12
4XB7A17055 B91D ThinkSystem 2.5" PM1643a 7.68TB Entry SAS 12Gb Hot Swap SSD 12 12
2.5-inch hot-swap 6 Gb SATA SSDs
4XB7A13635 B49N ThinkSystem 2.5" S4610 960GB Mixed Use SATA 6Gb HS SSD 12 12
4XB7A13636 B49P ThinkSystem 2.5" S4610 1.92TB Mixed Use SATA 6Gb HS SSD 12 12
4XB7A13622 B49B ThinkSystem 2.5" S4510 1.92TB Read Intensive SATA 6Gb HS SSD 12 12
4XB7A13623 B49C ThinkSystem 2.5" S4510 3.84TB Read Intensive SATA 6Gb HS SSD 12 12
2.5-inch hot-swap PCIe 4.0 NVMe SSDs
4XB7A17152 BCFV ThinkSystem 2.5" U.2 P5600 1.6TB Mixed Use NVMe PCIe 4.0 x4 HS SSD 4 4
4XB7A17153 BCFR ThinkSystem 2.5" U.2 P5600 3.2TB Mixed Use NVMe PCIe 4.0 x4 HS SSD 4 4
4XB7A17154 BCFS ThinkSystem 2.5" U.2 P5600 6.4TB Mixed Use NVMe PCIe 4.0 x4 HS SSD 4 4
4XB7A17146 BCFW ThinkSystem 2.5" U.2 P5500 3.84TB Read Intensive NVMe PCIe 4.0 x4 HS SSD 4 4
4XB7A17147 BCFU ThinkSystem 2.5" U.2 P5500 7.68TB Read Intensive NVMe PCIe 4.0 x4 HS SSD 4 4
2.5-inch hot-swap PCIe 3.0 NVMe SSDs
4XB7A08517 B21X ThinkSystem U.2 Toshiba CM5-V 1.6TB Mainstream NVMe PCIe 3.0 x4 Hot Swap SSD 4 4
M.2 SATA drives
4XB7A17071 B8HS ThinkSystem M.2 5300 240GB SATA 6Gbps Non-Hot Swap SSD 2 2
4XB7A17073 B919 ThinkSystem M.2 5300 480GB SATA 6Gbps Non-Hot Swap SSD 2 2

I/O expansion

The HX3375 and HS3376 support a total of up to 3 PCIe 4.0 slots, all with rear access, plus a dedicated OCP 3.0 SFF slot for networking. Slot availability is based on riser selection. The use of slot 3 requires that both processors be installed.

  • Slot 1: PCIe 4.0 x16 LP (CPU 1)
  • Slot 2: PCIe 4.0 x16 LP or FHHL (CPU 1)
  • Slot 3: PCIe 4.0 x16 LP (CPU 2)

Slots 1 and 2 are also available as PCIe 3.0 adapter slots, using a lower-cost PCIe 3.0 riser, if desired.

The following figure shows the locations of the rear-accessible slots for each configuration selection. The OCP slot in located in the lower-left corner.

Slot configurations
Figure 5. Slot configurations

The slots and riser cards are as follows:

  • Riser 1: Slots 1 & 2
    • Slot 1: Low Profile, PCIe 4.0 x16
    • Slot 2: Low Profile or FHHL, PCIe 4.0 x16 (not available in configuration C in the above figure)
  • Riser 2: Slot 3 (requires CPU 2)
    • Slot 3: Low Profile, PCIe 4.0 x16 (only available in configuration A)

The riser cards and slot brackets used to provide the above slot combinations are listed in the following table. The table also lists the Serial port option which installs in PCIe slot 3.

Table 9. Riser slot selections - Feature codes for CTO
Feature
code
Description Maximum
Supported
Purpose
Riser 1 (slots 1 & 2)
B8N2 ThinkSystem 1U PCIe Gen4 x16/x16 Riser 1 1 PCIe 4.0 Riser 1 for Configuration A, B
B8MW ThinkSystem 1U PCIe Gen3 x16/x16 Riser 1 1 PCIe 3.0 Riser 1 for Configuration A, B
B91Z ThinkSystem 1U PCIe Gen4 x16 Riser 1 w/ Rear Drive 1 PCIe 4.0 Riser 1 for Configuration C
B8NC ThinkSystem 1U LP+LP BF Riser Cage Riser 1 1 Bracket for Configuration A
B8NG ThinkSystem 1U LP+FH BF Riser Cage Riser1 1 Bracket for Configuration B
B8N7 ThinkSystem 1U MS LP Riser Cage Riser1&2 1 Bracket for Configuration C (slot 1)
Riser 2 (slot 3)
B8MV ThinkSystem 1U PCIe Gen4 x16 Riser 2 1 PCIe 4.0 Riser 2 for Configuration A
B8N7 ThinkSystem 1U MS LP Riser Cage Riser1&2 1 Bracket for Configuration A (slot 3)
Serial port
BMNJ ThinkSystem COM Port Upgrade Kit v2 1 Enables the Serial port (installs in slot 3)
AUSL ThinkSystem COM Port Upgrade Kit 1 Enables the Serial port (installs in slot 3)

Network adapters

The HX3375 and HS3376 support the following networking options.

For details about the implementation of these networking options, see the SR645 product guide:
https://lenovopress.com/lp1280-thinksystem-sr645-server#network-adapters

Mixing vendors is not supported: HX configurations only support network adapters from one vendor. For example, if you select a Broadcom OCP adapter, you cannot select a Mellanox PCIe network adapter.

Table 10. OCP adapters
Part number Feature Description Maximum supported
HX3375 HX3376
25 Gb Ethernet
4XC7A08242 B5SV ThinkSystem Broadcom 57454 10/25GbE SFP28 4-port OCP Ethernet Adapter 1 1
4XC7A62582 BE4T ThinkSystem Mellanox ConnectX-6 Lx 10/25GbE SFP28 2-Port OCP Ethernet Adapter 1 1
Table 11. PCIe adapters
Part number Feature Description Maximum supported
HX3375 HX3376
10 Gb Ethernet
4XC7A08245 B5SU ThinkSystem Broadcom 57454 10GBASE-T 4-port PCIe Ethernet Adapter 2 2
25 Gb Ethernet
4XC7A08316 BD49 ThinkSystem Broadcom 57454 10/25GbE SFP28 4-port PCIe Ethernet Adapter V2 1 1
4XC7A62580 BE4U ThinkSystem Mellanox ConnectX-6 Lx 10/25GbE SFP28 2-Port PCIe Ethernet Adapter 2 2
100Gb Ethernet
4XC7A08248 B8PP ThinkSystem Mellanox ConnectX-6 Dx 100GbE QSFP56 2-port PCIe Ethernet Adapter 2 2

GPU adapters

The HX3375 and HS3376 support the following GPU options.

For details about these options, see the SR645 product guide:
https://lenovopress.com/lp1280-thinksystem-sr645-server#gpu-adapters

Table 12. GPU adapters
Part number Feature Description Maximum supported
HX3375 HX3376
4X67A81547 BP05 ThinkSystem NVIDIA A2 16GB PCIe Gen4 Passive GPU 2 2
4X67A14926 B4YB ThinkSystem NVIDIA T4 16GB PCIe Passive GPU 2 2

Software

The systems support the hypervisors listed in the following table. Hypervisors are installed on the 2x M.2 SSDs configured in a RAID-1 drive group.

Table 13. Hypervisors
Description Feature code Quantity
Nutanix SW Stack on Nutanix AHV B15S* 1
Nutanix SW Stack on VMware ESXi 6.7 U3 BFT7 1
Nutanix SW Stack on VMware ESXi 7.0 BFT6 1

* Nutanix AHV is currently not supported with AMD EPYC 7003 processors

Configuration notes:

  • In ESXi-based environments, HX Series Appliances require VMware vCenter Server.
  • The HX systems support the Nutanix Software Starter, Pro and Ultimate editions.
  • The HX systems can be deployed as a cluster of 1, 2 or 3+ nodes
  • The HX systems support firmware updates from Nutanix Prism with the ThinkAgile HX Lifecycle Manager (UEFI, XCC, drives, network adapters, and SAS HBAs)

Nutanix licenses on certified nodes: The certified node ships with the Nutanix software preloaded, however Nutanix software licenses and software support are not included. Customers can use the existing Nutanix term-based software licenses and active support contracts, or they can purchase term-based software licenses and support contracts from Nutanix.

For the information on appliance firmware levels, hypervisor versions, and software versions that have been tested for interoperability, refer to the Lenovo ThinkAgile HX Series Best Recipes:
http://datacentersupport.lenovo.com/us/en/solutions/ht505413

The ThinkAgile HX3375 Appliance supports the following software components:

Nutanix Acropolis

The appliance can be configured with one of the Nutanix software editions that are listed in the following table. The Nutanix software is factory-preloaded and the appropriate license for the selected software edition can be downloaded from the Nutanix website to match the serial number of the appliance.

Table 14. Nutanix software options (HX Appliances only)
Feature code Description Quantity
(per node)
B0VU Nutanix Starter Edition 1
B0VV Nutanix Pro Edition 1
B0VW Nutanix Ultimate Edition 1

The editions have the following characteristics:

  • The Starter edition offers the core set of Nutanix software functionality. This edition is ideal for small-scale deployments with a limited set of workloads.
  • The Pro edition offers rich data services, along with resilience and management features. This edition is ideal for enterprises running multiple applications on a Nutanix cluster or with large-scale single workload deployments.
  • The Ultimate edition offers the full suite of Nutanix software capabilities to tackle complex infrastructure challenges. This edition is ideal for multi-site deployments.

The following table compares key features of the Nutanix software editions. For more information, see the following web page:
https://www.nutanix.com/products/software-options

Table 15. Nutanix software editions feature comparison
Feature Starter Edition Pro Edition Ultimate Edition
Enterprise Storage
Cluster Size 12 No enforced limits on-prem. 16 nodes validated in AWS No enforced limits on-prem. 16 nodes validated in AWS
Heterogeneous Clusters Included Included Included
VM-centric Snapshots & Clones Included Included Included
Data Tiering Included Included Included
Online Cluster Grow/Shrink Included Included Included
Data Path Redundancy Included Included Included
Tunable Redundancy Factor 2 2 or 3 2 or 3
Availability Domains Node Node, Block, Rack Node, Block, Rack
Basic Compression (LZ4) - Inline and post process Included Included Included
Deep Compression (LZ4HC) - Greater efficiency for cold data No Included Included
Cache Deduplication Included Included Included
Capacity Tier Deduplication No Included Included
Erasure Coding (EC-X) No Included Included
VM Centric Storage QoS No Included Included
VM Flash Mode No No Included
Consolidated Storage Services
Volume Groups - for in-cluster VMs Included Included Included
Volume Groups - external access No Included Included
Nutanix Files 1 TiB Free Capacity 1 TiB Free Capacity 1 TiB Free Capacity
Nutanix Objects 2 TiB Free Capacity 2 TiB Free Capacity 2 TiB Free Capacity
Data Protection and Disaster Recovery
Async Replication (RPO = 1 hr or greater) Included Included Included
Application Consistent Snapshots Included Included Included
Self Service Restore No Included Included
Multiple Site DR (many to one, one to many, many to many) No Adv Replication add-on license Included
Metro Availability No Adv Replication add-on license Included
Sync Replication (RPO = 0) No Adv Replication add-on license Included
NearSync Replication (RPO = 1-15 min) No Adv Replication add-on license Included
Advanced Orchestration with Runbook Automation No Adv Replication add-on license Included
Security
Client Authentication Included Included Included
Cluster Lockdown No Included Included
Data-at-Rest Encryption (Software-based & SED) No Add-on license available Included
Native KMS No Add-on license available Included
Management & Analytics
Prism Starter Included Included Included
Insights Included Included Included
LCM Included Included Included
Foundation Included Included Included
Foundation Central Included Included Included
Supported Hypervisors
Nutanix AHV Included Included Included
VMware ESXi Included Included Included
Microsoft Hyper-V Included Included Included
Included Hypervisor and Container Runtime
Nutanix AHV (All Hypervisor Features Included) Included Included Included
Nutanix Karbon Included Included Included

Configuration notes:

  • When adding software licenses after the initial deployment, customers should request a quote for the selected license part numbers from Lenovo and provide additional details on the existing installation.
  • The total file/object storage capacity in Tebibytes (TiB) can be calculated by multiplying the total file/object storage capacity in Terabytes (TB) by 0.909495.

Nutanix Prism

Nutanix Prism gives administrators an easy way to manage virtual environments running on Acropolis, and it simplifies and streamlines common workflows for hypervisor and virtual machine lifecycle management.

Nutanix Prism is a part of the Nutanix software preloaded on the appliances, and it includes the following components:

  • Prism Starter (included in Starter, Pro, and Ultimate Nutanix software editions): Provides ability to configure, manage, and monitor a Nutanix cluster and centralized management of multiple local and remote Nutanix clusters.
  • Prism Pro (selectable software license; optional): Enables efficiency evaluation, capacity planning, expansion recommendations, custom dashboards, and advanced search capabilities.
  • Prism Ultimate (selectable software license; optional): Multiple Site DR, Sync Replication (RPO = 0), Data-at-Rest Encryption, VM Flash Mode, Metro Availability, Native KMS

The Prism Pro or Prism Ultimate software license can be added during the initial purchase by selecting one of the software options listed in the following table. These feature codes are only for HX appliances, not for certified nodes.

Table 16. Prism Pro selection options (HX Appliances only)
Feature code Description Quantity (per node)
B0W4 Prism Pro 1
B0W5 XClarity Pro and Prism Pro 1
BMUM Prism Ultimate 1
BMUN XClarity Pro and Prism Ultimate 1

Also, Prism Starter can be upgraded to Prism Pro or Prism Ultimate after the initial deployment by purchasing one of the software license options listed in the following table. These part numbers are only for HX appliances, not for certified nodes.

Table 17. Prism Pro software license options (HX Appliances only)
Part number Feature code Description Quantity (per node)
Prism Pro licenses
7S0P000UWW AW87 Nutanix Prism Pro with 1Yr Support 1
7S0P000VWW AW88 Nutanix Prism Pro with 2Yr Support 1
7S0P000WWW AW89 Nutanix Prism Pro with 3Yr Support 1
7S0P000XWW AW8A Nutanix Prism Pro with 4Yr Support 1
7S0P000YWW AW8B Nutanix Prism Pro with 5Yr Support 1
Prism Ultimate licenses
7S0P002BWW S6Q6 Nutanix Prism Ultimate per Node 1 Year 1
7S0P002CWW S6Q7 Nutanix Prism Ultimate per Node 2 Year 1
7S0PCTO1WW S6Q9 Nutanix Prism Ultimate per Node 4 Year 1
7S0PCTO1WW S6Q8 Nutanix Prism Ultimate per Node 3 Year 1
7S0PCTO1WW S6QA Nutanix Prism Ultimate per Node 5 Year 1

Configuration note: When upgrading Prism Starter after the initial deployment, customers should request a quote for the selected Prism part numbers from Lenovo and provide additional details on the existing installation.

Nutanix Prism offers the following features:

  • Single point of control
    • Accelerates enterprise-wide deployment
    • Manages capacity centrally
    • Adds nodes in minutes
    • Supports non-disruptive software upgrades with zero downtime
    • Integrates with REST APIs and PowerShell
    • Manages firmware updates with the ThinkAgile HX Lifecycle Manager (UEFI, XCC, drives, network adapters, and SAS HBAs)
  • Monitoring and alerting
    • Tracks infrastructure utilization (storage, processor, memory)
    • Centrally monitors multiple clusters across multiple sites
    • Monitors per-VM performance and resource usage
    • Checks system health
    • Generates alerts and notifications
  • Integrated data protection
    • Offers customizable RPO/RTO and retention policies
    • Supports configurable per-VM replication (1:1, 1:many and many:1)
    • Provides efficient VM recovery
    • Deploys affordable DR and backup to the cloud
  • Diagnostics and troubleshooting
    • Provides time-based historical views of VM activity
    • Performs proactive alert analysis
    • Correlates alerts and events to quickly diagnose issues
    • Generates actionable alerts and reduces resolution times
    • Analyzes trending patterns for accurate capacity planning

Nutanix Calm

Nutanix Calm enables advanced application-level orchestration by providing a powerful, common management framework that can be leveraged by IT teams to rapidly create and deliver applications. The Calm software offers the following key features:

  • Fully automates the provisioning, scaling, and deletion of traditional multi-tiered applications and distributed services.
  • Simplifies the set-up and management of custom enterprise applications by incorporating all elements of each application, including relevant VMs, configurations, and related binaries, into an easy-to-use-blueprint.
  • Publishes blueprints through the Nutanix Marketplace, giving end users the ability to request IT services that can then be instantly provisioned.
  • Maintains control with role-based governance that limits user operations based on permissions and logs all activities for end-to-end traceability.

The Calm software is licensed on a per-VM basis in 25 VM packs. The Calm software licenses can be added during the initial purchase by selecting the software option listed in the following table. Calm licenses are only for HX appliances, not for certified nodes.

Table 18. Calm software selection options (HX Appliances only)
Feature code Description Quantity (per 25 VMs)
B4E4 Calm 25 License Pack 1

Also, Calm licenses can be added after the initial deployment by purchasing one of the software license options listed in the following table.

Table 19. Calm software license options (HX Appliances only)
Part number Feature code Description Quantity
(per 25 VMs)
7S0P000ZWW B3D7 Nutanix Calm Standard, Per 25 VMs w/1Yr Support 1
7S0P0010WW B3D8 Nutanix Calm Standard, Per 25 VMs w/2Yr Support 1
7S0P0011WW B3D9 Nutanix Calm Standard, Per 25 VMs w/3Yr Support 1
7S0P0012WW B3DA Nutanix Calm Standard, Per 25 VMs w/4Yr Support 1
7S0P0013WW B3DB Nutanix Calm Standard, Per 25 VMs w/5Yr Support 1

Configuration notes:

  • Calm supports the AHV hypervisors.
  • When adding the Calm software licenses after the initial deployment, customers should request a quote for the selected Calm part numbers from Lenovo and provide additional details on the existing installation.

Nutanix Flow

Nutanix Flow delivers advanced networking and security services, providing visibility into the virtual network, application-centric protection from network threats, and automation of common networking operations. The Flow software offers the following key features:

  • Real-time visualization of communications between VMs helps implement appropriate network policies in a Nutanix environment.
  • Micro-segmentation provides granular control and governance of all traffic into and out of a virtual machine with network policies attached to individual VMs and applications, rather than specific network segments.
  • API-based notifications enable third party network devices to automate network configuration changes, such as VLAN provisioning or policy updates, in response to VM lifecycle events, such as adding a new VM.
  • Service insertion and chaining enables virtualized network functions from third-party software (such as virtual firewalls and load balancers) to be deployed with VM traffic in a Nutanix environment.

The Flow software is licensed on a per-node basis. The Flow software license can be added during the initial purchase by selecting the software option listed in the following table, These part numbers are only for HX appliances, not for certified nodes.

Table 20. Flow software selection options (HX Appliances only)
Feature code Description Quantity (per node)
B4E5 Flow Single Node License 1

Also, Flow licenses can be added after the initial deployment by purchasing one of the software license options listed in the following table.

Table 21. Flow software license options (HX Appliances only)
Part number Feature code Description Quantity (per node)
7S0P0014WW B3DC Nutanix Flow, Per Node w/1Yr Support 1
7S0P0015WW B3DD Nutanix Flow, Per Node w/2Yr Support 1
7S0P0016WW B3DE Nutanix Flow, Per Node w/3Yr Support 1
7S0P0017WW B3DF Nutanix Flow, Per Node w/4Yr Support 1
7S0P0018WW B3DG Nutanix Flow, Per Node w/5Yr Support 1

Configuration notes:

  • Flow supports the AHV hypervisors only.
  • When adding the Flow software licenses after the initial deployment, customers should request a quote for the selected Flow part numbers from Lenovo and provide additional details on the existing installation.

Warranty and Support

The ThinkAgile HX Series appliances can be configured with a three-, four, or five-year hardware warranty with 24x7 ThinkAgile Advantage Single Point of Support (Lenovo appliance hardware and Nutanix software) and various levels of coverage with a well-defined scope of services, including service hours, response time, term of service, and service agreement terms and conditions.

The Lenovo local support centers perform problem determination and resolution for hardware-related issues and escalate to Nutanix, on behalf of the customer, for software-related problem determination. Nutanix will contact the customer and will own the software-related problem resolution until closure.

For more information refer to the Lenovo Support Plan - ThinkAgile HX Appliance and Lenovo Converged HX Series
https://datacentersupport.lenovo.com/us/en/solutions/ht505404

The ThinkAgile HX Certified Nodes can be configured with three-, four, or five-year hardware warranty and various levels of service coverage with a well-defined scope of services, including service hours, response time, term of service, and service agreement terms and conditions.

The base warranty provides 9x5 Next Business Day response with parts delivered. Lenovo’s additional support services provide a sophisticated, unified support structure for a customer's data center, with an experience consistently ranked number one in customer satisfaction worldwide.

For more information refer to the Lenovo Support Plan - ThinkAgile HX Certified Nodes
https://support.lenovo.com/us/en/solutions/HT510301

Hardware warranty

The systems have a 3-year warranty:

  • 7D5U - 3 year warranty

The standard warranty terms are customer-replaceable unit (CRU) and onsite (for field-replaceable units FRUs only) with standard call center support during normal business hours and 9x5 Next Business Day Parts Delivered.

Lenovo’s additional support services provide a sophisticated, unified support structure for your data center, with an experience consistently ranked number one in customer satisfaction worldwide. Available offerings include:

  • Warranty Upgrade (Preconfigured Support)

    Services are available to meet the on-site response time targets that match the criticality of your systems.

    • 3, 4, or 5 years of service coverage
    • 1-year or 2-year post-warranty extensions
    • Foundation Service: 9x5 service coverage with next business day onsite response. YourDrive YourData is an optional extra (see below).
    • Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed repair (available only in select markets). Bundled with YourDrive YourData.
    • Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select markets). Bundled with YourDrive YourData.
  • Managed Services

    Lenovo Managed Services provides continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of your data center using state-of-the-art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.

    Quarterly reviews check error logs, verify firmware & OS device driver levels, and software as needed. We’ll also maintain records of latest patches, critical updates, and firmware levels, to ensure you systems are providing business value through optimized performance.

  • Technical Account Management (TAM)

    A Lenovo Technical Account Manager helps you optimize the operation of your data center based on a deep understanding of your business. You gain direct access to your Lenovo TAM, who serves as your single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. In addition, your TAM will help proactively make service recommendations and manage your service relationship with Lenovo to make certain your needs are met.

  • Enterprise Server Software Support

    Enterprise Software Support is an additional support service providing customers with software support on Microsoft, Red Hat, SUSE, and VMware applications and systems. Around the clock availability for critical problems plus unlimited calls and incidents helps customers address challenges fast, without incremental costs. Support staff can answer troubleshooting and diagnostic questions, address product comparability and interoperability issues, isolate causes of problems, report defects to software vendors, and more.

  • YourDrive YourData

    Lenovo’s YourDrive YourData is a multi-drive retention offering that ensures your data is always under your control, regardless of the number of drives that are installed in your Lenovo server. In the unlikely event of a drive failure, you retain possession of your drive while Lenovo replaces the failed drive part. Your data stays safely on your premises, in your hands. The YourDrive YourData service can be purchased in convenient bundles and is optional with Foundation Service. It is bundled with Essential Service and Advanced Service.

  • Health Check

    Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that your systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.

Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.

Lenovo Service offerings are region-specific. Not all preconfigured support and upgrade options are available in every region. For information about Lenovo service upgrade offerings that are available in your region, refer to the following resources:

For service definitions, region-specific details, and service limitations, please refer to the following documents:

Deployment services

The following optional Lenovo Professional Services are available to get customers up and running quickly.

  • Basic Hardware Installation Services
    • Unpacking and inspecting the systems
    • Installing options and mounting the systems in a rack cabinet
    • Connecting the systems to electrical power and network
    • Checking and updating firmware to the latest levels
    • Verifying operations
    • Disposal of the packaging materials (within the customer site)
  • Nutanix deployment services - Base (per node)
    • Conducting remote preparation and planning
    • Verifying firmware versions and performing firmware updates, if needed
    • Installing and configuring hypervisor and Nutanix controller VM
    • Creating Nutanix cluster
    • Configuring storage
    • Configuring administrative features
  • Nutanix deployment services - Advanced (per cluster)
    • Configuring and integrating a virtualized environment
      • Nutanix containers and Acropolis (AHV) cluster
      • VMware vCenter Server and vSphere cluster (for VMware installations)
    • Transferring knowledge
  • Nutanix deployment services - Advanced with XClarity (per cluster)
    • Nutanix deployment services - Advanced
    • Installing Lenovo XClarity
    • Configuring Lenovo XClarity network settings and performing discovery and inventory
    • Installing system updates

The following table lists ThinkAgile Health Check & Deployment offerings are available for ThinkAgile HX customers. These offerings are performed by Lenovo Professional Services.

  • Onsite Deployment: Install, configure, and validate solution on-site, and conduct knowledge transfer.
  • Remote Deployment: Install, configure, and validate solution remotely, and conduct knowledge transfer.
  • Remote Health Check: Report & remediation of hardware and cluster health issues, including firmware and software updates.

Note: For custom Hardware Installation and Deployment Services, please contact the Lenovo Professional Services team for sizing and pricing.

Table 22. Deployment offerings
Part number Description
Onsite deployment services
5MS7B00043 ThinkAgile HX Onsite Deployment (up to 3 nodes)
5MS7B00044 ThinkAgile HX Onsite Deployment (additional node)
Remote deployment services
5MS7B00045 ThinkAgile HX Remote Deployment (up to 3 nodes)
5MS7B00046 ThinkAgile HX Remote Deployment (additional node)
5MS7A27430 ThinkAgile HX SAP HANA Deployment - Custom
Annual Remote Health Check
5MS7B00065 ThinkAgile HX 1X Annual Remote Health Check (up to 3 node cluster)
5MS7B00066 ThinkAgile HX 1X Annual Remote Health Check (additional node)
5MS7B00067 ThinkAgile HX 1X Annual Remote Health Check & Update (up to 3 node cluster)
5MS7B00068 ThinkAgile HX 1X Annual Remote Health Check & Update (additional node)

For more information, refer to the Data Center Implementation Services web page:
https://www.lenovo.com/us/en/data-center/services/implementation-services/

Lenovo Financial Services

Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Lenovo Financial Services offers financing solutions and services that complement your technology solution anywhere in the world.

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, non-profit organizations, governments and educational institutions to finance their entire technology solution. We focus on making it easy to do business with us. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service. Our systems, processes and flexible policies support our goal of providing customers with a positive experience.

We finance your entire solution. Unlike others, we allow you to bundle everything you need from hardware and software to service contracts, installation costs, training fees, and sales tax. If you decide weeks or months later to add to your solution, we can consolidate everything into a single invoice.

Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. As a premier client, you have a dedicated finance specialist who manages your account through its life, from first invoice through asset return or purchase. This specialist develops an in-depth understanding of your invoice and payment requirements. For you, this dedication provides a high-quality, easy, and positive financing experience.

For your region-specific offers, please ask your Lenovo sales representative or your technology provider about the use of Lenovo Financial Services. For more information, see the following Lenovo website:

https://www.lenovo.com/us/en/landingpage/lenovo-financial-services/

Related product families

Product families related to this document are the following:

Trademarks

Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. A current list of Lenovo trademarks is available on the Web at https://www.lenovo.com/us/en/legal/copytrade/.

The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo®
AnyBay®
Lenovo Services
ThinkAgile
ThinkSystem
TruDDR4
XClarity®

The following terms are trademarks of other companies:

Hyper-V®, Microsoft®, and PowerShell are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.