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Lenovo ThinkSystem D4390 Direct Attached Storage Enclosure

Product Guide

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Abstract

The Lenovo ThinkSystem D4390 Direct Attached Storage Enclosure offers newer high performance 24 Gbps SAS direct-attached drive-rich storage expansion capabilities that are designed to provide density, speed, scalability, security, and high availability for high-capacity application. The D4390 delivers enterprise-class storage technology in a cost-effective dense solution with flexible drive configurations of up to 90 drives in 4U rack space and host-RAID or JBOD (“Just a Bunch Of Drives”) non-RAID host connectivity.

This product guide provides essential technical and pre-sales information on the D4390 drive enclosure offering, its key features and specifications, components and options, and configuration guidelines.

This guide is intended for technical specialists, sales specialists, sales engineers, IT architects, and other IT professionals who want to learn more about the D4390 and consider its use in IT solutions.

Change History

Changes in the June 11, 2024 update:

  • Added the following new drives - Drives section
    • Lenovo Storage D4390 3.5" 24TB 7.2K SAS HDD, 4XB7A96807
    • Lenovo Storage D4390 15x pack 3.5" 24TB 7.2K SAS HDD, 4XB7A96808

Introduction

The Lenovo ThinkSystem D4390 Direct Attached Storage Enclosure offers 24 Gbps SAS direct-attached drive-rich storage expansion capabilities that are designed to provide density, speed, scalability, security, and high availability for high-capacity application. The D4390 delivers enterprise-class storage technology in a cost-effective dense solution with flexible drive configurations of up to 90 drives in 4U rack space and host-RAID or JBOD (“Just a Bunch Of Drives”) non-RAID host connectivity.

The Lenovo ThinkSystem D4390 is ideal for high-capacity scratch storage for HPC simulations and object storage for unstructured data. Typical use cases also include video streaming, global file sharing, big data and analytics, video surveillance, private and hybrid clouds, and backup and archiving.

Lenovo Storage D3284 HD Expansion Enclosure
Figure 1. D4390 High Density Expansion Enclosure

Did you know?

The Lenovo ThinkSystem D4390 supports 24 Gbps SAS connectivity, which doubles the data transfer rate compared to 12 Gbps SAS solutions to maximize performance of storage I/O-intensive applications.

With support for daisy chaining, the D4390 can be scaled up seamlessly to 3.240 PB for capacity-optimized configurations.

The Lenovo ThinkSystem D4390 Direct Attached Storage Enclosure is a single, flexible expansion platform that utilizes existing infrastructure, providing a lower TCO and immediate savings on traditional capital costs.

 

Key features

Key features and benefits provided by the Lenovo ThinkSystem D4390 include:

  • Versatile, scalable storage expansion with dual Electronic Service Module (ESM) configurations for high availability and performance
  • Flexible host connectivity to match diverse client needs for direct attach storage with support.  Users are able to use either 12 Gb SAS or RAID adapters for advanced data protection. At a later date we will also introduce support for a 24Gb SAS HBA for end-to-end 24Gb connectivity
  • Support 90x 3.5-inch large form factor (LFF) 12Gb Nearline SAS drives in a 4U rack space
  • Scalability of up to 180 drives per HBA with the attachment of up to two D4390 daisy-chained high density expansion enclosures
  • Flexibility in storing data on high performance SAS SSDs or capacity-optimized enterprise NL SAS HDDs; mixing and matching drive types on a single HBA to perfectly meet performance and capacity requirements for various workloads
  • Support multiple host attachments (zoning function)

The D4390 Direct Attached Storage Enclosure is designed to support a wide range of data storage requirements, from highly utilized applications to high-capacity, low usage applications.

The following SAS drives are supported by the D4390:

  • High-capacity, archival-class nearline HDDs, up to 22 TB 7.2K rpm
  • High performance SSDs (2.5" drive in 3.5" tray): 800 GB

Additional drives and expansion units are designed to be dynamically added with virtually no downtime (operating system dependent), helping to quickly and seamlessly respond to growing capacity demands.

The D4390 Direct Attached Storage Enclosure is designed to offer high levels of system and data availability with the following technologies:

  • Dual ESMs provide redundant paths from a supported HBA to the drives in the enclosures for I/O load balancing and failover
  • Dual-port drives (both HDDs and SSDs)
  • Redundant hardware, including host ports, ESMs, power supplies, 5V DC/DC regulators and cooling fans
  • Hot-swappable and customer replaceable components; including ESMs, power supplies, cooling fans, 5V DC/DC modules, and drives

Components and connectors

The following figures show the rear angled of the D4390 Direct Attached Storage Enclosure.

Rear view of the D4390
Figure 2. Rear view of the D4390 Direct Attached Storage Enclosure

The following figures show the rear of the D4390 Direct Attached Storage.

Rear view of the D4390
Figure 3. Rear view of the D4390 Direct Attached Storage Enclosure

Notes:

  • The ESMs (shown in the previous figure) have additional service ports, and these ports are reserved for use by a Lenovo service technician.
  • The Ethernet management ports on the ESMs are disabled.

Standard specifications

The following table lists the D4390 standard system specifications.

Table 1. System specifications
Attribute Specification
Machine types 7DAH
Form factor 4U rack mount.
Number of ESMs 2
Expansion ports 4x 24Gbps Mini-SAS HD (SFF-8674) ports per ESM.
Drive technologies

NL SAS HDDs and SAS SSDs. Intermix of HDDs and SSDs is supported within an enclosure.

  • Up to 90 hot-swap SAS drives per enclosure
    • Of those: Up to 12 hot-swap SAS SSDs supported per enclosure
  • Up to 22 TB 7,200rpm NL-SAS HDDs
  • Up to 800GB SSDs (2.5" drive in 3.5" tray)
Drive connectivity Dual-ported 12 Gb SAS drive attachment infrastructure.
Host adapters RAID controllers:
  • ThinkSystem RAID 940-8e PCIe 12Gb Adapter
Host bus adapters (non-RAID):
  • ThinkSystem 440-16e SAS/SATA PCIe Gen4 12Gb HBA
  • ThinkSystem 440-8e SAS/SATA PCIe Gen4 12Gb HBA
  • 24Gb SAS HBA (future option)
Host operating systems Red Hat Enterprise Linux (RHEL) 8.4, 8.5, 8.6, 8.7, 8.8, 9; SUSE Linux Enterprise Server (SLES) 15.3, 15.4, Windows Server 2019, 2022, VMware ESXi 7.0U3, 8.0, 8.0U1, 8.0U2
Cooling Five 80 mm hot-swap/redundant fan modules, hot-pluggable from the top.
Power supply Four hot-swap 80PLUS Titanium 1300W AC power supplies (3+1 AC100~240V, 2+2 AC200~240V)
Hot-swap parts HDDs, SSDs, ESMs, 5V DC-DC modules, fans, power supplies.
Management interfaces

In-band SES commands.

Warranty Three-year limited warranty, 9x5 Next Business Day Onsite (upgradeable).
Service and support Optional warranty service upgrades are available through Lenovo: Technician installed parts, 24x7 coverage, 2-hour or 4-hour response time, 6-hour or 24-hour committed repair, 1-year or 2-year warranty extensions, YourDrive YourData, hardware installation.
Dimensions Height: 175.3mm (6.9 in); Width: 446mm (17.56”); Depth: 1080mm (42.52”) w/ CMA.
Weight min. 45kg (95lbs); max. 118kg (260lbs) with full drive configuration.

Note : For the latest operating system and host adapter interoperability support, please visit LSIC web page.

Models

ThinkSystem D4390 models can be configured by using the Lenovo Data Center Solution Configurator (DCSC).

Configure-to-order (CTO) models are used to create models with factory-integrated server customizations. For CTO models, two base CTO models are available for the D4390 as listed in the following table, CTO1WW and CTOLWW:

  • The CTO1WW base CTO model is for general business and is selectable by choosing General Purpose mode in DCSC.
  • The CTOLWW base model is intended for High Performance Computing (HPC) and Artificial Intelligence (AI) configurations and solutions, including configurations for Lenovo Scalable Infrastructure (LeSI), and is enabled using either the HPC & AI LeSI Solutions mode or HPC & AI Hardware mode in DCSC. CTOLWW configurations can also be built using System x and Cluster Solutions Configurator (x-config).

The following table lists the relationship models of the D4390 drive enclosures.

Table 2. D4390 CTO model
Machine Type/Model General purpose Description
7DAHCTO1WW Lenovo ThinkSystem D4390 Direct Attached Storage
The Lenovo ThinkSystem D4390 includes the following items:
  • One chassis with the following components:
    • Dual 4-port electronic service modules (ESMs)
    • Six rows for drives
    • Four power supplies
    • Two 5V DC/DC modules
    • Five cooling fan modules
  • Four lift handles
  • Pair - Rack Mount Kit - Rails 25"-33"
  • Documentation package
  • CMA  (Cable Management Assembly) kit

Host connectivity

Topics in this section:

Enclosure port detail

The D4390 high density expansion enclosure supports dual electronic service module (ESM) configurations. Each ESM has four universal 12/24 Gb SAS x4 ports (Mini-SAS HD SFF-8674 connectors). These ports are used for connections to a supported SAS RAID controller or SAS HBA installed in a server and for daisy chaining the D4390 enclosures between each other.

Typical convention leverages the ports as follows:

  • A, B, C ports are for upstream
  • D ports for downstream 

Note: Any port can be an "upstream" or "downstream" port

Up to two Lenovo ThinkSystem D4390 can be daisy-chained with support for up to 1 host server attached to the chain.

Without daisy-chaining, a standalone Lenovo ThinkSystem D4390 can support up to four directly attached host servers with zoning function enabled.

  • There is no support for intermixing chaining with D1212/D1224/D3284.

Connectivity: Please note that the only supported method to attach a non-RAID or a RAID adapter is by using a single path to each individual ESM module.

Connectivity topologies

The following figures illustrate different host connectivity topologies.

Connectivity topology one host with one RAID adapter and 1xD4390
Figure 4. Connectivity topology one host with one RAID adapter and 1xD4390

Connectivity topology with one host, 2xD4390 via HBA adapter
Figure 5. Connectivity topology one host with one HBA adapter and 2xD4390

SAS Zoning

The SAS zoning function of D4390 allows multiple host servers to access the JBOD enclosure at the same time independently. If the zoning function is disabled (zone mode 0), the attached host server can access all the drives in the enclosure. If the zoning function is enabled (zone mode 1 or 2 or 3), each connected host server has exclusive access to a predefined set of drives in the same enclosure through different SAS ports on the ESM module. Different zone modes will have different drive partitions in association to the SAS ports on the ESM module. With zone mode set to 1, there are two equal size zones. With zone mode set to 2, there are three equal size zones. With zone mode set to 3, there are four zones (22/23/22/23). The following table shows all supported zone configurations.

  • With zone mode enabled, daisy-chaining D4390 is not supported. Therefore, there is no downstream expansion port. It’s always a single, standalone D4390 enclosure when its zone mode is enabled.

The following table lists the supported zoning configurations

Table 3. D4390 zoning configurations
Zone mode # of zones Maximum # of hosts # of drive bays in one zone Host ports Expansion ports Drive bays
0 1 1 90 A, B, C D 1 - 90
1 2 2 45 A, B None 1 - 45
C, D None 46 - 90
2 3 3 30 A None 1 - 30
B None 31 - 60
C None 61 - 90
3 4 4 22 A None 1 - 22
23 B None 23 - 45
22 C None 46 - 67
23 D None 68 - 90

Note : Zone mode 0/1/2/3 are the value you use to enable/disable the zoning function using Lenstor utility. In zone mode 2, SAS port D on the ESM module will be disabled.

The following figures illustrate different zone modes:

Zone mode 1

Zone mode 1 for D4390

Figure 6. Zone mode 1 for D4390 enclosure

Zone mode 2

Zone mode 2 for D4390

Figure 7. Zone mode 2 for D4390 enclosure

Zone mode 3

Zone mode 3 for D4390

Figure 8. Zone mode 3 for D4390 enclosure

With zone mode 3, a single D4390 JBOD enclosure can support up to four individual host servers with the following cabling configuration as an example. Each host server can use either a SAS HBA (non-RAID) or a RAID adapter.

The following is connectivity topology of four host servers attached to one D4390 JBOD enclosure

4x hosts to 1x D4390 controller

Figure 9. Four host servers attached to one D4390 JBOD enclosure

The following table lists ordering information for the SAS cables that are supported with the D4390.

Table 4. SAS cable options
Part number Feature code Description Maximum quantity per one D4390
Connectivity cables - Mini-SAS HD Host Adapter to Expansion - 12Gb
00YL849 AU18 2m External MiniSAS HD 8644/MiniSAS HD 8644 Cable 8
00YL850 AU19 External MiniSAS HD 8644/MiniSAS HD 8644 3M Cable 8
00KH452 AUJY External MiniSAS HD 8644/MiniSAS HD 8644 6M Cable 8
Connectivity cables - Mini-SAS HD Host Adapter to Expansion - 24Gb
4X97A84506 BT4K External 24Gb miniSAS HD Cable 2 meter  8
4X97A84507 BT4L External 24Gb miniSAS HD Cable 3 meter 8
4X97A84508 BT4M External 24Gb miniSAS HD Cable 3.5 meter 8
4X97A91957 BZQ3 External 24Gb miniSAS HD Cable 5 meter 8
Connectivity cables - Expansion to Expansion - 12Gb
00YL849 AU18 External MiniSAS HD 8644/MiniSAS HD 8644 2M Cable 2
00YL850 AU19 External MiniSAS HD 8644/MiniSAS HD 8644 3M Cable 2
00KH452 AUJY External MiniSAS HD 8644/MiniSAS HD 8644 6M Cable 2
Connectivity cables - Expansion to Expansion - 24Gb
4X97A84506 BT4K External 24Gb miniSAS HD Cable 2 meter 2
4X97A84507 BT4L External 24Gb miniSAS HD Cable 3 meter 2
4X97A84508 BT4M External 24Gb miniSAS HD Cable 3.5 meter 2

Note: For end-to-end 24Gb connectivity you will need 24Gb SAS adapter and 24Gb cable to connect to D4390

Configuration notes:

  • Y-cables are not supported.
  • For host server with CMA function, it requires another 1 meter distance to travel for the server CMA installation. The 2 meter SAS cable may not be long enough for this purpose. Plan accordingly.

Drives

The D4390 Direct Attached Storage Enclosure supports up to 90x 3.5-inch hot-swap drives. The supported drive types are NL-SAS HDDs and SAS SSDs.

The following rules apply when adding drives to a system that start with less than 90 drives:

  • For HDDs, add only complete rows of 15 drives at a time starting from the back of the system (the row next to the fan modules, row 6) and moving towards the front (row1).
  • A partial filled row (except the back row, row 6) of drives (less than 15) is allowed, but if additional drives are added later, the row must be filled completely before adding more drives to the next empty row.
  • While SSDs are supported in any of the 90 drive slots, for lowest possible latency on the SSD drives it is recommended to use slot 1 to slot 12 on row 1.
  • HDDs and SSDs can be mixed and coexist on any row in the enclosure.
  • Intermixing HDDs of various sizes within a row is supported.

The following tables list drive options for the D4390 Direct Attached Storage.

Table 5. Drive options
Part number Feature code Description Maximum quantity per D4390
12 Gbps NL SAS hot-swap HDDs (15-pack)
4XB7A96808 C3F7 Lenovo Storage D4390 15x pack 3.5" 24TB 7.2K SAS HDD 6
4XB7A90621 BYP9 Lenovo Storage D4390 15x pack 3.5" 22TB 7.2K SAS HDD 6
4XB7A88069 BWD8 Lenovo Storage D4390 15x pack 3.5" 20TB 7.2K SAS HDD 6
4XB7A84545 BT4T Lenovo Storage (15x HDD) 3.5" 18TB 7.2K NL-SAS 6
4XB7A84546 BT4U Lenovo Storage (15x HDD) 3.5" 16TB 7.2K NL-SAS 6
4XB7A84547 BT4V Lenovo Storage (15x HDD) 3.5" 14TB 7.2K NL-SAS 6
4XB7A84548 BT4W Lenovo Storage (15x HDD) 3.5" 12TB 7.2K NL-SAS 6
12 Gbps NL SAS hot-swap HDDs (1-pack)
4XB7A90620 BYP8 Lenovo Storage D4390 3.5" 22TB 7.2K SAS HDD 90
4XB7A88067 BWD6 Lenovo Storage D4390 3.5" 20TB 7.2K SAS HDD 90
4XB7A96807 C3F6 Lenovo Storage D4390 3.5" 24TB 7.2K SAS HDD 90
4XB7A84144 BT4N Lenovo Storage 3.5" 18TB 7.2K NL-SAS 90
4XB7A84193 BT4P Lenovo Storage 3.5" 16TB 7.2K NL-SAS  90
4XB7A84194 BT4Q Lenovo Storage 3.5" 14TB 7.2K NL-SAS   90
4XB7A84195 BT4R Lenovo Storage 3.5" 12TB 7.2K NL-SAS 90
12 Gbps SAS hot-swap SSDs  (3 Drive Writes per Day) (1-pack)
4XB7A84196 BT4S Lenovo Storage 2.5 800GB 3DWD SAS SSD 12

Power supplies and cables

The Lenovo ThinkSystem D4390 Direct Attached Storage Enclosure supports up to four redundant hot-swap power supplies. In the Lenovo configurators power supplies are automatically derived and not individually configurable.

Table 6. Power supply options
Part number Feature code Description Connector Quantity supported 110V AC 220V AC
4P57A84536 BTLH D4390 Titanium 1300W AC-DC CSRP PSU C14 4 Yes Yes
  • The D4390 Titanium 1300W AC-DC CSRP power supply operates at both 230V and 110V.
  • The D4390 Titanium 1300W AC-DC CSRP power supply supports AutoSensing of the input power.
  • At 230V the power supplies are N+N (N=2), 2+2. If 1 or 2 PSUs fail. Unit can operate with as few 2 PSUs.
  • At 110V the power supplies are N+1 (N=3), 3+1. If 1 PSU fails. Unit operates at 3 PSUs.

Power cords

  • Line cords and rack power cables with C13 connectors can be ordered as listed in the following table.
Table 7. Power cable options
Part number Feature code Description
Rack power cables*
4L67A08365 B0N4 2.0m,10A/100-250V,C13 to IEC 320-C14
4L67A08366 6311 2.8m,10A/100-250V,C13 to IEC 320-C14
39Y7938 6204 2.8m, 250V, C13 to IEC-C20
39Y7932 6263 4.3m,10A/100-250V,C13 to IEC 320-C14
4L67A08369 6570 2.0m, 13A/100-250V, C13 to C14 Jumper Cord
4L67A08370 6400 2.8m, 13A/100-250V, C13 to C14 Jumper Cord
4L67A08371 6583 4.3m, 13A/100-250V, C13 to C14 Rack Power Cable
Line cords*
4L67A76736 BEU7 2.0m, 10A/125-250 VAC, IEC 320 C19/C20 Inline Line Cord
81Y2375 6317 2.8m,10A/240V,C13 to CNS 10917-3 (TW)
90Y3016 6313 2.8m,10A/120V,C13 to NEMA 5-15P (US)
46M2592 A1RF 2.8m, 10A/250V, C13 to NEMA 6-15P LC
39Y7927 6269 2.8m,10A/250V,C13(2P+Gnd) (IN)
69Y1988 6532 2.8m,10A/250V,C13 to NBR 14136(BR)
4L67A08357 6533 2.8m,200V,C13toJIS C8303 Japan
81Y2389 6531 4.3m,10A/250V,C13 to 76 CNS 10917-3Z(TW)
39Y7919 6216 2.8m,10A/250V,C13 to SEV1011-S24507(SW)
39Y7922 6214 2.8m,10A/250V,C13 to SABS 164 (ZA)
39Y7917 6212 2.8m,10A/230V,C13 to CEE7-VII (EU)
39Y7928 6210 2.8m,220-240V,C13 to GB 2099.1 (CN)
81Y2384 6492 4.3m,10A/220V,C13-IRAM 2073(AR)
81Y2385 6494 4.3m,12A/220V,C13 to KSC 8305(KR)
4L67A08361 6373 4.3m,10A/250V,C13 to NEMA 6-15P (US)
39Y7920 6218 2.8m,10A/250V,C13 to SI 32(IL)
81Y2378 6580 4.3m,10A/220V,C13 to GB 2099.1 (CN)
81Y2376 6572 4.3m,10A/230V,C13 to CEE7-VII (EU)
81Y2382 6575 4.3m,10A/230V,C13 to DK2-5a(DK)
81Y2383 6574 4.3m,10A/230V,C13 to AS/NZS 3112(AU/NZ)
39Y7930 6222 2.8m,10A/250V,C13 to IRAM 2073 (AR)
81Y2381 6579 4.3m,10A/230V,C13 to SI 32 (IL)
81Y2379 6576 4.3m,10A/230V,C13 to SABS 164(ZA)
81Y2377 6577 4.3m,10A/230V,C13 to BS 1363/A(UK)
81Y2390 6578 4.3m,10A/230V,C13 to SEV1011-S24507(SW)
39Y7923 6215 2.8m,10A/250V,C13 to BS 1363/A (UK)
39Y7921 6217 2.8m,220-240V,C13 to CEI 23-16 (IT/CL)
4L67A08359 6370 4.3m,10A/125V,C13 to NEMA 5-15P (US)
39Y7918 6213 2.8m,10A/250V,C13 to DK2-5a(DK)
81Y2387 6404 4.3m,10A/250V,C13 - 2P+Gnd(BR)
39Y7924 6211 2.8m,10A/250V,C13 to AS/NZ 3112(AU/NZ)
81Y2380 6493 4.3m,10A/230V,C13 to CEI 23-16 (IT/CL)
4L67A08362 6495 4.3m,12A/200V,C13 to JIS C-8303 (JP)
39Y7925 6219 2.8m,220-240V,C13 to KETI(KR)
81Y2386 6567 4.3m,10A/240V,C13 to IS 6538 (IN)
39Y7926 6335 4.3m, 12A/100V, C13 to JIS C-8303 (Japan) Line Cord
23R7158 6386 2.8m, 10A/125V, C13 to CNS 10917-3 (Taiwan) Line Cord
81Y2374 6402 2.8m, 13A/125V, C13 to CNS 60799 (Taiwan) Line Cord
4L67A08363 AX8B 4.3m, 10A 125V, C13 to CNS 10917 (Taiwan) Line Cord
81Y2388 6530 4.3m, 13A/125V, C13 to CNS 10917 (Taiwan) Line Cord
00WH545 6401 2.8m, 13A/120V, C13 to NEMA 5-15P (US) Line Cord
4L67A08360 AX8A 4.3m, 13A/120V, C13 to NEMA 5-15P (US) Line Cord

* Four cables are needed with the D4390 models listed in the Models section.

System Management

Due to the absence of a web interface for enclosure management and the inactivation of the RJ45 port, all enclosure management functions and services must be conducted through in-band SAS commands. To facilitate this process, Lenovo offers the Lenstor utility, which aids customers in firmware updates, log collection, overall status assessment, and all other enclosure management tasks.

The Lenstor utility is a binary executable file compatible with Linux-based operating systems, such as RedHat and SLES as well as Windows Server operating systems. Please note that this utility is exclusively designed for the ThinkSystem D4390 enclosure, allowing hosts with either non-RAID or RAID adapters installed and connected to the D4390 to interact with the enclosure(s).

Before updating the firmware, it is a good practice to back up the user data, and configuration of RAID adapter. With zoning function enabled, it is highly recommended to stop all I/O between host server and the drives in ThinkSystem D4390 enclosure before performing the firmware update.

To download the Lenstor utility, please visit the Lenovo Data Center Support page. Additionally, we recommend reviewing the accompanying readme file within the Lenstor utility software package for further information under Drivers & Software from same support page noted above.

Security

The ThinkSystem D4390 is a Direct Attached Storage (DAS) enclosure that does not feature Ethernet capabilities or a web management interface. Its serial COM port is secured by a user-defined password. Provided that the host server to which the ThinkSystem D4390 is connected is secure and well-protected, the enclosure remains free from security vulnerabilities.

Rack Installation

A fully assembled D4390 enclosure can weigh up to 100kg. To ensure a safe and efficient installation experience, the following guidelines should be observed:

  • Stability is maintained by starting the installation of enclosures at the bottom of the rack.
  • Rack cabinet balance can be enhanced by securing it to the floor using stabilizers.
  • When installing multiple D4390 enclosures in a single rack, it is recommended to begin from the bottom and work upwards.
  • To prevent a rack from tipping over while servicing drives in a rack with multiple D4390 enclosures, only one enclosure should be pulled out at a time, and pulling out multiple enclosures simultaneously should be avoided.

The D4390 system base includes the necessary railkits for seamless rack installation. Detailed railkit installation instructions can be found in the D4390 Hardware Installation and Maintenance Guide. For a quick reference, the Getting Started Guide poster, provided with the system base package, can also be consulted.

Physical specifications

The Lenovo ThinkSystem D4390 has the following overall physical dimensions, excluding components that extend outside the standard chassis, such as EIA flanges, front security bezel (if any), and power supply handles:

  • Height: 175.3mm (6.9 in)
  • Width: 446mm (17.56 in)
  • Depth: 1080mm (42.52 in) w/ CMA

The following table lists the detailed dimensions. See the figure below for the definition of each

Table 8. Detailed dimensions
Dimension Description
485mm Xa = Width, to the outsides of the front EIA flanges
446mm Xb = Width, to the rack rail mating surfaces
446mm Xc = Width, to the outer most chassis body feature
175.3mm Ya = Height, from the bottom of chassis to the top of the chassis
975mm Za = Depth, from the rack flange mating surface to the rearmost I/O port surface
985mm Zb = Depth, from the rack flange mating surface to the rearmost feature of the chassis body
985mm Zc = Depth, from the rack flange mating surface to the rearmost feature such as power supply handle
35mm Zd = Depth, from the forwardmost feature on front of EIA flange to the rack flange mating surface
35mm Ze = Depth, from the front of security bezel (if applicable) or forwardmost feature to the rack flange mating surface

The following figure illustrates the detailed dimensions.

Detailed dimensions
Figure 10. Detailed dimensions

The shipping dimensions (cardboard packaging) of the D4390 are as follows:

  • Width: 625 mm (24.6 inches)
  • Height: 805 mm (31.7 inches)
  • Depth: 1220 mm (48 inches)

 The JBOD enclosure has the following weight:

  • Base configuration: 45kg (95lbs)
  • Maximum weight: 118kg (260lbs)

 Electrical specifications for AC input power supplies:

  • Input voltage:
    • 100 to 127 (nominal) Vac, 50 Hz or 60 Hz
    • 200 to 240 (nominal) Vac, 50 Hz or 60 Hz
  • Inlet current:
    • 100 to 127Vac / 12A     
    • 200 to 240 Vac / 8.5A
    • 240 Vdc / 6A

Operating environment

The D4390 expansion enclosures are supported in the following environment:

  • Air temperature:
    • ASHRAE Class A2: 10°C to 35°C (50°F to 95°F); the maximum ambient temperature decreases by 1°C for every 300 m (984 ft) increase in altitude above 900 m (2,953 ft).

    • Shipment/storage: -40 °C to 60 °C (-104 °F to 140 °F)

  • Maximum altitude:
    • Operating: 3050 m (10,007 ft) (temperature de-rating 950m@35°C, 3050m@28°C)
    • Non-operating: 12,000 m (39,370 ft)
  • Relative Humidity (non-condensing):
    • Operating:
      • ASHRAE Class A2: 8% to 85%; maximum dew point: 21°C (70°F)
    • Shipment/storage: 8% to 95% (no precipitation)

Heat output

  • The system generates the following heat:
  • Maximum power load: 1930W
  • Maximum Heat output: 5827.94 BTU/hour
  • Idle power load: 1312 W
  • Idle Heat output: 4473.9 BTU/hour

Acoustical noise emissions

  • The system has the following acoustic noise emissions declaration:
  • Sound power level (LWAd):
    • Idling: 7.0 Bel
    • Operating: 7.6 Bel

Notes:

  • These sound levels were measured in controlled acoustical environments according to procedures specified by ISO7779 and are reported in accordance with ISO 9296.
  • The declared acoustic sound levels are based on the following configurations, which may change slightly depending on configuration/conditions.
  • The declared acoustic noise levels may increase greatly, if high-power components are installed such as SSD.
  • Government regulations (such as those prescribed by OSHA or European Community Directives) may govern noise level exposure in the workplace and may apply to you and your server installation. The actual sound pressure levels in your installation depend upon a variety of factors, including the number of racks in the installation; the size, materials, and configuration of the room; the noise levels from other equipment; the room ambient temperature, and employee's location in relation to the equipment. Further, compliance with such government regulations depends on a variety of additional factors, including the duration of employees' exposure and whether employees wear hearing protection. Lenovo recommends that you consult with qualified experts in this field to determine whether you are in compliance with the applicable regulations.

Shock and vibration

The system has the following vibration and shock limits:

  • Vibration:
    • Operating: 278 G rms at 5 Hz to 500 Hz for 30 minutes across 3 axes
    • Non-operating: 04 G rms at 2 Hz to 200 Hz for 15 minutes across 4 surfaces
  • Shock:
    • Operating: 10 G for 5 milliseconds in each direction (positive and negative X, Y, and Z axes)
    • Non-operating:
      • 23 kg - 31 kg: 35 G for 152 in./sec velocity change across 4 surfaces (excluding front and rear faces)
      • 32 kg - 68 kg: 35 G for 136 in./sec velocity change across 4 surfaces (excluding front and rear faces)
      • 69 kg – 106 kg: 25G for 118 in./sec velocity change across 4 surfaces (excluding front and rear faces)

Particulate contamination

Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might damage the system that might cause the system to malfunction or stop working altogether.

The following specifications indicate the limits of particulates that the system can tolerate:

  • Reactive gases:
    • The reactivity rate of copper coupons shall be less than 200 Angstroms per month (Å/month)
    • The reactivity rate of silver coupons shall be less than 200 Å/month
  • Airborne particulates:
    • The room air should be continuously filtered with MERV 8 filters.
    • Air entering a data center should be filtered with MERV 11 or preferably MERV 13 filters.
    • The deliquescent relative humidity of the particulate contamination should be more than 60% RH
    • Data centers must be free of zinc whiskers

For additional information, see the Specifications section of the Setup Guide for the system, available from the Lenovo Documents site, https://pubs.lenovo.com/

Warranty and support

The Lenovo ThinkSystem D4390 has a three-year customer-replaceable unit (CRU) warranty with standard call center support during normal business hours and 9x5 Next Business Day Parts Delivered.

Lenovo’s additional support services provide a sophisticated, unified support structure for a customer's data center, with an experience consistently ranked number one in customer satisfaction worldwide.

The following Lenovo support services are available:

  • Premier Support provides a Lenovo-owned customer experience and delivers direct access to technicians skilled in hardware, software, and advanced troubleshooting, in addition to the following capabilities:
    • Direct technician-to-technician access through a dedicated phone line.
    • 24x7x365 remote support.
    • Single point of contact service.
    • End to end case management.
    • 3rd Party collaborative software support.
    • Online case tools and live chat support.
    • On-demand remote system analysis.
  • Warranty Upgrades (Preconfigured Support) are available to meet the on-site response time targets that match the criticality of your systems:
    • 3, 4, or 5 years of service coverage.
    • 1-year or 2-year post-warranty extensions.
    • Foundation Service: 9x5 service coverage with next business day onsite response, with optional YourDrive YourData.
    • Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed repair (available only in select regions), with optional YourDrive YourData.
    • Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select regions), with optional YourDrive YourData.
  • Managed Services

Lenovo Managed Services provide continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of a customer's data center using state of the art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.

Quarterly reviews check error logs, verify firmware and operating system device driver levels, and software as needed. Lenovo will also maintain records of latest patches, critical updates, and firmware levels, to ensure customer's systems are providing business value through optimized performance.

  • Technical Account Management (TAM)

A Lenovo Technical Account Manager helps customers optimize operations of their data centers based on a deep understanding of customer's business. Customers gain direct access to a Lenovo TAM, who serves as their single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. Also, a TAM helps proactively make service recommendations and manage service relationship with Lenovo to make certain that customer's needs are met.

  • YourDrive YourData

Lenovo’s YourDrive YourData service is a multi-drive retention offering that ensures that customer's data is always under their control, regardless of the number of drives that are installed in their Lenovo server. In the unlikely event of a drive failure, customers retain possession of their drive while Lenovo replaces the failed drive part. Customer's data stays safely on customer premises, in their hands. The YourDrive YourData service can be purchased in convenient bundles with Foundation, Essential, or Advanced Service upgrades and extensions.

  • Health Check

Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that customer systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.

Some regions might have different warranty terms and conditions than the standard warranty. This is due to local business practices or laws in the specific region. Local service teams can assist in explaining region-specific terms when needed. Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.

Lenovo support services are region-specific. Not all support services are available in every region. For information about Lenovo support services that are available in a specific region, refer to the following resources:

For service definitions, region-specific details, and service limitations, refer to the following documents:

Services

Lenovo Services is a dedicated partner to your success. Our goal is to reduce your capital outlays, mitigate your IT risks, and accelerate your time to productivity.

Note: Some service options may not be available in all markets or regions. For more information, go to https://www.lenovo.com/services. For information about Lenovo service upgrade offerings that are available in your region, contact your local Lenovo sales representative or business partner.

Here’s a more in-depth look at what we can do for you:

  • Asset Recovery Services

    Asset Recovery Services (ARS) helps customers recover the maximum value from their end-of-life equipment in a cost-effective and secure way. On top of simplifying the transition from old to new equipment, ARS mitigates environmental and data security risks associated with data center equipment disposal. Lenovo ARS is a cash-back solution for equipment based on its remaining market value, yielding maximum value from aging assets and lowering total cost of ownership for your customers. For more information, see the ARS page, https://lenovopress.com/lp1266-reduce-e-waste-and-grow-your-bottom-line-with-lenovo-ars.

  • Assessment Services

    An Assessment helps solve your IT challenges through an onsite, multi-day session with a Lenovo technology expert. We perform a tools-based assessment which provides a comprehensive and thorough review of a company's environment and technology systems. In addition to the technology based functional requirements, the consultant also discusses and records the non-functional business requirements, challenges, and constraints. Assessments help organizations like yours, no matter how large or small, get a better return on your IT investment and overcome challenges in the ever-changing technology landscape.

  • Design Services

    Professional Services consultants perform infrastructure design and implementation planning to support your strategy. The high-level architectures provided by the assessment service are turned into low level designs and wiring diagrams, which are reviewed and approved prior to implementation. The implementation plan will demonstrate an outcome-based proposal to provide business capabilities through infrastructure with a risk-mitigated project plan.

  • Basic Hardware Installation

    Lenovo experts can seamlessly manage the physical installation of your server, storage, or networking hardware. Working at a time convenient for you (business hours or off shift), the technician will unpack and inspect the systems on your site, install options, mount in a rack cabinet, connect to power and network, check and update firmware to the latest levels, verify operation, and dispose of the packaging, allowing your team to focus on other priorities.

  • Deployment Services

    When investing in new IT infrastructures, you need to ensure your business will see quick time to value with little to no disruption. Lenovo deployments are designed by development and engineering teams who know our Products & Solutions better than anyone else, and our technicians own the process from delivery to completion. Lenovo will conduct remote preparation and planning, configure & integrate systems, validate systems, verify and update appliance firmware, train on administrative tasks, and provide post-deployment documentation. Customer’s IT teams leverage our skills to enable IT staff to transform with higher level roles and tasks.

  • Integration, Migration, and Expansion Services

    Move existing physical & virtual workloads easily, or determine technical requirements to support increased workloads while maximizing performance. Includes tuning, validation, and documenting ongoing run processes. Leverage migration assessment planning documents to perform necessary migrations.

Regulatory compliance

The Lenovo ThinkSystem D4390 conforms to the following regulations:

• BSMI CNS 13438, Class A; CNS 14336 (Taiwan)
• CE UKCA Mark (European Union)
• CISPR 32 and 35, Class A
• EAC (Russia)
• EN55032, Class A
• EN55035
• FCC Part 15, Class A (United States)
• ICES-003/NMB-03, Class A (Canada)
• IEC/EN60950-1
• MSIP (Korea)
• NOM-019 (Mexico)
• RCM (Australia)
• Reduction of Hazardous Substances (ROHS)
• UL/CSA IEC 62368-1
• VCCI, Class A (Japan)

Interoperability

Lenovo provides end-to-end storage compatibility testing to deliver interoperability throughout the network. The Lenovo ThinkSystem D4390 supports attachment to hosts that support the RAID controllers and HBAs listed in the SAS RAID controllers and HBAs section.

Important: Information that is provided in these sections is for order reference purposes only.

For end-to-end storage configuration support, refer to the Lenovo Storage Interoperation Center (LSIC):
https://datacentersupport.lenovo.com/us/en/lsic

Use the LSIC to select the known components of your configuration and then get a list all other supported combinations, with details about supported hardware, firmware, operating systems, and drivers, plus any additional configuration notes. View results on screen or export them to Excel.

SAS RAID controllers and HBAs

The Lenovo ThinkSystem D4390 support the RAID adapters and HBAs that are listed in the following table.

  • For SAS RAID controllers, the controller's firmware manages multiple I/O paths to SAS drives. 
  • For SAS HBAs, the host operating system runs multi-pathing software to manage multiple I/O paths.
Table 9. RAID controllers and HBAs
Part number Description Maximum quantity of D4390 per adapter
Dual
I/O path
Single
I/O path
 ThinkSystem RAID controllers
4Y37A78836 ThinkSystem RAID 940-8e 4GB Flash PCIe Gen4 12Gb 1 1
 ThinkSystem HBAs
4Y37A78837 ThinkSystem 440-8e SAS/SATA PCIe Gen4 12Gb HBA 2 2
4Y37A09724 ThinkSystem 440-16e SAS/SATA PCIe Gen4 12Gb HBA 2 2

 

Uninterruptible Power Supply Units

The following table lists the uninterruptible power supply (UPS) units that are offered by Lenovo.

Table 10. Uninterruptible power supply units
Part number Description
55941AX RT1.5kVA 2U Rack or Tower UPS (100-125VAC)
55941KX RT1.5kVA 2U Rack or Tower UPS (200-240VAC)
55942AX RT2.2kVA 2U Rack or Tower UPS (100-125VAC)
55942KX RT2.2kVA 2U Rack or Tower UPS (200-240VAC)
55943AX RT3kVA 2U Rack or Tower UPS (100-125VAC)
55943KX RT3kVA 2U Rack or Tower UPS (200-240VAC)
55945KX RT5kVA 3U Rack or Tower UPS (200-240VAC)
55946KX RT6kVA 3U Rack or Tower UPS (200-240VAC)
55948KX RT8kVA 6U Rack or Tower UPS (200-240VAC)
55949KX RT11kVA 6U Rack or Tower UPS (200-240VAC)
55948PX RT8kVA 6U 3:1 Phase Rack or Tower UPS (380-415VAC)
55949PX RT11kVA 6U 3:1 Phase Rack or Tower UPS (380-415VAC)
55943KT† ThinkSystem RT3kVA 2U Standard UPS (200-230VAC) (2x C13 10A, 2x GB 10A, 1x C19 16A outlets)
55943LT† ThinkSystem RT3kVA 2U Long Backup UPS (200-230VAC) (2x C13 10A, 2x GB 10A, 1x C19 16A outlets)
55946KT† ThinkSystem RT6kVA 5U UPS (200-230VAC) (2x C13 10A outlets, 1x Terminal Block output)
5594XKT† ThinkSystem RT10kVA 5U UPS (200-230VAC) (2x C13 10A outlets, 1x Terminal Block output)

† Only available in China and the Asia Pacific market.

For more information, see the list of Product Guides in the UPS category:
https://lenovopress.com/servers/options/ups

Power Distribution Units

The following table lists the power distribution units (PDUs) that are offered by Lenovo.

Table 11. Power distribution units
Part
number
Feature
code
Description
ANZ
ASEAN
Brazil
EET
MEA
RUCIS
WE
HTK
INDIA
JAPAN
LA
NA
PRC
0U Basic PDUs
00YJ776 ATZY 0U 36 C13/6 C19 24A 1 Phase PDU N Y Y N N N N N N Y Y Y N
00YJ779 ATZX 0U 21 C13/12 C19 48A 3 Phase PDU N N Y N N N Y N N Y Y Y N
00YJ777 ATZZ 0U 36 C13/6 C19 32A 1 Phase PDU Y Y N Y Y Y Y Y Y N N Y Y
00YJ778 AU00 0U 21 C13/12 C19 32A 3 Phase PDU Y Y N Y Y Y Y Y Y N N Y Y
0U Switched and Monitored PDUs
00YJ783 AU04 0U 12 C13/12 C19 Switched and Monitored 48A 3 Phase PDU N N Y N N N Y N N Y Y Y N
00YJ781 AU03 0U 20 C13/4 C19 Switched and Monitored 24A 1 Phase PDU N N Y N Y N Y N N Y Y Y N
00YJ782 AU02 0U 18 C13/6 C19 Switched and Monitored 32A 3 Phase PDU Y Y Y Y Y Y Y Y Y N Y N Y
00YJ780 AU01 0U 20 C13/4 C19 Switched and Monitored 32A 1 Phase PDU Y Y Y Y Y Y Y Y Y N Y N Y
1U Switched and Monitored PDUs
4PU7A90808 C0D4 1U 18 C19/C13 Switched and monitored 48A 3P WYE PDU V2 ETL Y Y Y Y Y Y Y Y Y Y Y Y Y
4PU7A81117 BNDV 1U 18 C19/C13 switched and monitored 48A 3P WYE PDU - ETL N N N N N N N N N N N Y N
4PU7A90809 C0DE 1U 18 C19/C13 Switched and monitored 48A 3P WYE PDU V2 CE N N N N N Y Y N N N N N N
4PU7A81118 BNDW 1U 18 C19/C13 switched and monitored 48A 3P WYE PDU - CE Y Y Y Y Y Y Y Y Y N Y N Y
4PU7A90810 C0DD 1U 18 C19/C13 Switched and monitored 80A 3P Delta PDU V2 Y Y Y Y Y Y Y Y Y Y Y Y Y
4PU7A77467 BLC4 1U 18 C19/C13 Switched and Monitored 80A 3P Delta PDU N N N N N N N N N Y N Y N
4PU7A90811 C0DC 1U 12 C19/C13 Switched and monitored 32A 3P WYE PDU V2 N N N N N Y Y N N N N N N
4PU7A77468 BLC5 1U 12 C19/C13 switched and monitored 32A 3P WYE PDU Y Y Y Y Y Y Y Y Y N Y Y Y
4PU7A90812 C0DB 1U 12 C19/C13 Switched and monitored 60A 3P Delta PDU V2 N N N N N N N N N Y N N N
4PU7A77469 BLC6 1U 12 C19/C13 switched and monitored 60A 3P Delta PDU N N N N N N N N N N N Y N
46M4002 5896 1U 9 C19/3 C13 Switched and Monitored DPI PDU Y Y Y Y Y Y Y Y Y Y Y Y Y
46M4004 5894 1U 12 C13 Switched and Monitored DPI PDU Y Y Y Y Y Y Y Y Y Y Y Y Y
46M4003 5897 1U 9 C19/3 C13 Switched and Monitored 60A 3 Phase PDU Y Y Y Y Y Y Y Y Y Y Y Y Y
46M4005 5895 1U 12 C13 Switched and Monitored 60A 3 Phase PDU Y Y Y Y Y Y Y Y Y Y Y Y Y
1U Ultra Density Enterprise PDUs (9x IEC 320 C13 + 3x IEC 320 C19 outlets)
71763NU 6051 Ultra Density Enterprise C19/C13 PDU 60A/208V/3PH N N Y N N N N N N Y Y Y N
71762NX 6091 Ultra Density Enterprise C19/C13 PDU Module Y Y Y Y Y Y Y Y Y Y Y Y Y
1U C13 Enterprise PDUs (12x IEC 320 C13 outlets)
39M2816 6030 DPI C13 Enterprise PDU Plus Module (WW) Y Y Y Y Y Y Y Y Y Y Y Y Y
39Y8941 6010 DPI C13 Enterprise PDU Module (WW) Y Y Y Y Y Y Y Y Y Y Y Y Y
1U C19 Enterprise PDUs (6x IEC 320 C19 outlets)
39Y8948 6060 DPI C19 Enterprise PDU Module (WW) Y Y Y Y Y Y Y Y Y Y Y Y Y
39Y8923 6061 DPI Three-phase 60A/208V C19 Enterprise PDU (US) N N Y N N N Y N N N Y Y N
1U Front-end PDUs (3x IEC 320 C19 outlets)
39Y8938 6002 DPI Single-phase 30A/120V Front-end PDU (US) Y Y Y Y Y Y Y Y Y Y Y Y Y
39Y8939 6003 DPI Single-phase 30A/208V Front-end PDU (US) Y Y Y Y Y Y Y Y Y Y Y Y Y
39Y8934 6005 DPI Single-phase 32A/230V Front-end PDU (International) Y Y Y Y Y Y Y Y Y Y Y Y Y
39Y8940 6004 DPI Single-phase 60A/208V Front-end PDU (US) Y N Y Y Y Y Y N N Y Y Y N
39Y8935 6006 DPI Single-phase 63A/230V Front-end PDU (International) Y Y Y Y Y Y Y Y Y Y Y Y Y
1U NEMA PDUs (6x NEMA 5-15R outlets)
39Y8905 5900 DPI 100-127V NEMA PDU Y Y Y Y Y Y Y Y Y Y Y Y Y
Line cords for 1U PDUs that ship without a line cord
40K9611 6504 4.3m, 32A/380-415V, EPDU/IEC 309 3P+N+G 3ph wye (non-US) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9612 6502 4.3m, 32A/230V, EPDU to IEC 309 P+N+G (non-US) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9613 6503 4.3m, 63A/230V, EPDU to IEC 309 P+N+G (non-US) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9614 6500 4.3m, 30A/208V, EPDU to NEMA L6-30P (US) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9615 6501 4.3m, 60A/208V, EPDU to IEC 309 2P+G (US) Line Cord N N Y N N N Y N N Y Y Y N
40K9617 6505 4.3m, 32A/230V, Souriau UTG Female to AS/NZ 3112 (Aus/NZ) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y
40K9618 6506 4.3m, 32A/250V, Souriau UTG Female to KSC 8305 (S. Korea) Line Cord Y Y Y Y Y Y Y Y Y Y Y Y Y

For more information, see the Lenovo Press documents in the PDU category:
https://lenovopress.com/servers/options/pdu

Rack cabinets

The following table lists the supported rack cabinets.

Table 12. Rack cabinets
Part number Description
7D6DA007WW ThinkSystem 42U Onyx Primary Heavy Duty Rack Cabinet (1200mm)
7D6DA008WW ThinkSystem 42U Pearl Primary Heavy Duty Rack Cabinet (1200mm)
93604PX 42U 1200mm Deep Dynamic Rack
93614PX 42U 1200mm Deep Static Rack
93634PX 42U 1100mm Dynamic Rack
93634EX 42U 1100mm Dynamic Expansion Rack
7D6EA009WW ThinkSystem 48U Onyx Primary Heavy Duty Rack Cabinet (1200mm)
7D6EA00AWW ThinkSystem 48U Pearl Primary Heavy Duty Rack Cabinet (1200mm)

Note: Cabling routing will be difficult on a 1100mm rack. Recommendation is to use a 1200mm rack.

For specifications about these racks, see the Lenovo Rack Cabinet Reference, available from:
https://lenovopress.com/lp1287-lenovo-rack-cabinet-reference

For more information, see the list of Product Guides in the Rack cabinets category:
https://lenovopress.com/servers/options/racks

Lenovo Financial Services

Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Lenovo Financial Services offers financing solutions and services that complement your technology solution anywhere in the world.

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, non-profit organizations, governments and educational institutions to finance their entire technology solution. We focus on making it easy to do business with us. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service. Our systems, processes and flexible policies support our goal of providing customers with a positive experience.

We finance your entire solution. Unlike others, we allow you to bundle everything you need from hardware and software to service contracts, installation costs, training fees, and sales tax. If you decide weeks or months later to add to your solution, we can consolidate everything into a single invoice.

Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. As a premier client, you have a dedicated finance specialist who manages your account through its life, from first invoice through asset return or purchase. This specialist develops an in-depth understanding of your invoice and payment requirements. For you, this dedication provides a high-quality, easy, and positive financing experience.

For your region-specific offers, please ask your Lenovo sales representative or your technology provider about the use of Lenovo Financial Services. For more information, see the following Lenovo website:

https://www.lenovo.com/us/en/landingpage/lenovo-financial-services/

Seller training courses

The following sales training courses are offered for employees and partners (login required). Courses are listed in date order.

  1. Family Portfolio: Storage
    2024-02-02 | 15 minutes | Employees and Partners
    Details
    Family Portfolio: Storage

    This course covers products in the Lenovo storage portfolio, from storage servers to direct-access storage through storage systems.
    After completing this course about the Storage family, the learner will be able to identify products within the family, describe the features of this product family, and recognize when a specific product should be selected.

    Published: 2024-02-02
    Length: 15 minutes
    Employee link: Grow@Lenovo
    Partner link: Lenovo Partner Learning
    Course code: SXSW1201r16
  2. Positioning Lenovo Direct Attached Storage
    2023-02-01 | 20 minutes | Employees and Partners
    Details
    Positioning Lenovo Direct Attached Storage

    Course Description: This course provides an overview of Lenovo's DAS storage products and the unique value proposition. Completing this course will allow you to help your customer understand how these products address their business needs, communicate the unique value proposition of these products, and identify the elements of an effective elevator pitch for Lenovo DAS products. Last Update: 2/1/2023

    Published: 2023-02-01
    Length: 20 minutes
    Employee link: Grow@Lenovo
    Partner link: Lenovo Partner Learning
    Course code: DDASP100r2

Related product families

Product families related to this document are the following:

Trademarks

Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. A current list of Lenovo trademarks is available on the Web at https://www.lenovo.com/us/en/legal/copytrade/.

The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo®
Lenovo Services
System x®
ThinkSystem®

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